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Mold and mildew festering in the shower pic1 - Picture of Holiday Inn Express Norwich, Norwich

Photo: Mold and mildew festering in the shower pic1

From Review : Shocking, Will Not Return of Holiday Inn Express Norwich
Mold and mildew festering in the shower pic1
Stained shower curtain
Pat testing 3months out of date, on more than one item
Blood?  Red wine?? Whatever it is, shouldn't be on a carpet in a 'clean' room being charged at over £100 a night
Minging  skirting boards
Tatty bed, broken and frayed, rocks and sqeaks
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DanTT92 wrote a review Dec 2018
Torquay, United Kingdom16 contributions
Poor level of service from staff on shift. Room was not clean, had not been hoovered, bathroom was full of public hairs around toilet seat and in shower, shower was full of mold and Mildew. Shower curtain had either rust or faeces stains on it, bedding had blood stains, carpet
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Date of stay: December 2018
Response from DarrennFCR, General Manager at Holiday Inn Express Norwich
Responded 6 Dec 2018
Hi DanTT92, My apologies about the issue you encountered during your stay. This is not the level of service and satisfaction we are aiming for and your feedback is invaluable in helping us improve. Many thanks, Darren.
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