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Excellence Club Private Lounge, Chocolate Party - Picture of Excellence Riviera Cancun, Puerto Morelos

Photo: Excellence Club Private Lounge, Chocolate Party

From Review : First visit........planning the second! of Excellence Riviera Cancun
Excellence Club Private Lounge, Chocolate Party
The best vacay ever
A special place. Excellente
ERC ..3rd Visit was better than ever ... Luxury 5 star Ultra All Inclusive .. the best
Honeymoon Trip
Mexican night
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Sadie H wrote a review Nov 2018
Beaufort, SC32 contributions6 helpful votes
This was not only our first visit to Excellent Riviera Cancun, but our first all inclusive vacation! Having not been on a vacation in 10 years, we were long overdue and ready to relax and just "be"......MISSION ACCOMPLISHED! From the moment we arrived at the entryway we were
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Date of stay: November 2018
Response from Excellence G, General Manager at Excellence Riviera Cancun
Responded 29 Nov 2018
Dear Carolina, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your feedback with the TripAdvisor readers. We are very pleased to know that you were greeted warmly by our colleagues upon arrival and they were able to make you feel pampered all the time due to the excellent service provided and made you had a memorable and relaxing stay. We will ensure that your amiable comments reach the eyes and ears of all our staff at our Resort, and especially the staff members you shouted out. In addition, it is a pleasure knowing that the benefits of being an Excellent Club member were worth it. We are very proud to know that you recently left our All-Inclusive resort and you are already planning your next visit. We look forward to welcoming you back next year and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from Excellence Group.
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