Cairo can be an overwhelming city and the Sofitel is really a haven of tranquility. Its location in the middle of the Nile is unmatched, especially if you have a Nile view room. Being a platinum member, I was upgraded to a deluxe room. All the front desk staff I dealt with were really friendly. There were a few minor...
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Dear Valued Guest,
It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist.
It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this...
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