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View from the apartment - Picture of Arjaan by Rotana, Dubai

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From Review : don't waste your money there of Arjaan by Rotana
View from the apartment
View from the apartment
Rotana Ariaan apt. View
Happy holidays
Happy holidays
Best Value
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Mohamed Nabil wrote a review Dec 2019
9 contributions
a lot of points that will make your stay uncomfortable at all - In front of bed a curtain, so in order to look at TV. most properly you have a neck pain - smell at room is bad - you problems means nothing to reception - they told me the hotel is fully occupied and we have
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Date of stay: December 2019
Response from ArjaanbyRotana, Rooms Division Manager at Arjaan by Rotana
Responded 7 Dec 2019
Dear Sir, Thank you very much for choosing to stay with us and for sharing your feedback here in Tripadvisor. As much as we want to exceed our guest expectation, we apologize for the less than positive experience you have mentioned. We have noted your comment about the location of the TV, please be informed that it is adjustable in line with the regulations of DTCM. Please be informed that we do perform a special deep clean every day, and we also use a daily air purifying process which includes a special equipment for this purpose. The room was inspected again and was ensured that the room was refreshed. While we try to be flexible to provide our valued guests a comfortable stay with us, please allow me to explain that room allocation is subject to availability. We have updated your room preference so that on your future stay, we shall assign you on a higher floor for a more comfortable stay should there be an availability. Here in Arjaan, we are constantly striving not only to meet but to exceed all our guests expectations at all times. We are looking forward to welcome you on your future visit! Sincerely yours, Florent Greze Rooms Division Manager
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