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From Review : 10day stay of Hyatt Regency Dubai Creek Heights
2844
10day stay
Meeting with clients
DHA event
view from room
Wonderful hotel and amazing experience
Great hotel with the best Mexican restaurant!
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julz4 wrote a review Nov 2018
Crieff, United Kingdom760 contributions76 helpful votes
+4
We booked this hotel for 11 nights but due to my husband booking our flights a day later meant we arrived a day later. I emailed the hotel about this and was told that this had been noted and wasn’t a problem.( just missed out on my birthday cake) We arrived on the 3rd(day
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Date of stay: August 2018
Response from DXBHC, General Manager at Hyatt Regency Dubai Creek Heights
Responded 16 Nov 2018
Dear julz4, Thank you for your feedback about Hyatt Regency Dubai Creek Heights! It is a pleasure for us to know your insightful feedback about your stay at our hotel. Your comments regarding the room availability upon check-in have been noted and will be passed on to our Front Office team. It is extremely important for our team to make sure all guests are satisfied, your words are certainly going to be very helpful. Your feedback about the Regency Club Lounge has also been noted. Caroline, our Regency Club Manager certainly adds value to the team, and I am glad that she took good care of you throughout your stay with us. Your comments will be passed on all our associates and I am sure proper action will be taken to implement the required changes. Meanwhile, It would be my honor to host you again sometime soon. Kind Regards, Vipin Khattar General Manager
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