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Kids pool and slides - Picture of Coral Sea Sensatori Resort, Sharm El Sheikh

Photo: Kids pool and slides

From Review : Family hotel? of Coral Sea Sensatori Resort
Kids pool and slides
the house reef with Sinai Divers
Jacuzzi room sunrise
Swim up
View from Club House
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Phornixx wrote a review Jun 2014
Phornixx6 contributions10 helpful votes
I'm going to give a really long and detailed review which is of course based solely on our opinion which is formed by our experience of other resorts and personal preference. Some people wont agree with what we say, but I have tried to be fair so people can make an informed
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Date of stay: June 2014
Response from shaarawim, General Manager at Coral Sea Sensatori Resort
Responded 12 Jul 2014
Dear Phornixx, Thank you very much for your comprehensive review, it is very helpful for us to evaluate our performance in each area and I am sure future guests will also appreciate the effort you have made to provide a wealth of information. I am sorry that you felt the family area was designed in a way that you felt we cared more about couples than families. I assure you that is not the case. The heavy sunbeds used at the main pool can pose a hazard to small children, moreover the family area sun loungers are easier to keep clean. It is not to discriminate families by having different beds. I am sorry you also felt the splash pool was poorly maintained, your comments are noted. I am also sorry to read about the experience you have had with the photographer. Kodak is a third party operating separately from the hotel and their staff are rotated regularly. We usually do not involve ourselves within their operations but such complaints will be passed to them to take account of. I hope that overall you have enjoyed your family holiday, although I feel sorry that you have left slightly disappointed. Nonetheless thank you again for your comments and also your willingness to recommend us. Regards, Mohamed Shaarawi
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