I am an elite Diamond Member (20+ years in a row) in the Hilton Honors Rewards Program which Hampton is part of. I booked this Hampton on Hilton's web site. At the time, I could not get a non-smoking study for all three nights of my stay. I had to book a smoking study for the first night and a...
More
I first would like to apologize to the guest. We are always striving for excellence and we always honor our 100% policy. I sympathize with this guest and hope his thoughts about us will change. Just like every hotel in the country, there is laways room for improvement and we have improved on evey level.
More