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Room View 2 - Picture of Diana Heights Luxury Hotel, Nedumbassery

Photo: Room View 2

From Review : A Reasonable place to stay in Gods Own Country near Kochi Airport of Diana Heights Luxury Hotel
107
Room View 2
A screen comes down to cover the window between bedroom and bathroom
Stay was good.. Food was worst!
Stay was good.. Food was worst!
Stay was good.. Food was worst!
Stay was good.. Food was worst!
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Anil N wrote a review Apr 2015
Gurgaon, India306 contributions65 helpful votes
+4
This place is best suited for travelers to and from Kochi with odd timings flights. Had to catch a flight at 8 AM and was travelling from my home town in Thrissur, so had to stay neat the airport for a night. Booked this hotel after taking a look at their website. My main
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Date of stay: April 2015
Response from Dianaheightscochin, General Manager at Diana Heights Luxury Hotel
Responded 6 Jun 2015
Dear Mr. Anil N, Thank you for your valuable feedback and photographs and we are pleased to hear that you were satisfied with the overall experience of our offerings at Daina Heights Cochin. We pride in ourselves in providing our guests the Signature Diana Heights experience and appreciation from guests further strengthen and motivates us in our quest to provide our heart felt luxury hospitality. We are truly grateful for the wonderful things you have said about the hotel. At the Diana Heights, we are committed to provide warm, efficient and discrete service consistently to our guests and their appreciation and acknowledgement is always our greatest reward. We greatly appreciate your comments about the aspects of our location and room facilities. As a Government approved Five Star classified Hotel with all the world class facilities, we are hundred percent committed to deliver our most professional & personalized service and outstanding hospitality to all our valued guests..We are prod to announce you that a full fledged Executive Bar ( Heliport ) is functioning on the second floor exclusively for our distinguished guests. We also have upgraded our Cable TV's with new set top boxes installed in each room to get more than 600 TV channels including International & Indian pay channels. We regularly make improvements to our service and standards based on the feedback of our valued guests.We have forwarded your comments on check out process to our top management team for further consideration and to implement alternate and permanent solutions with immediate effect .Thank you very much for bringing this into our attention. If there is anything more you would like to share with us, which can guide us to make your next visit more memorable and comfortable, we would be delighted to hear from you. I would love to have the opportunity to speak with you directly on your next arrival to our hotel.So please ask for me or you can write to me in the mean time to gm@dianaheights.com or info@dianheights.com. Thank you very much from the bottom of our hearts, and we look forward to welcoming you back very soon to enjoy the warmth of our renewed hospitality. With best wishes, Tomy Joseph General Manager
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