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    Photo: “Dirty water receptacle on tea/coffee maker ”

    From Review: Horrific! of Sheraton Suites Country Club Plaza
    Sheraton Suites Country Club Plaza
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    782 Reviews
    #25 of 112 Hotels in Kansas City
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    770 W 47th St, Kansas City, MO 64112-1802 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
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    Tampa, Florida
    Level 6 Contributor
    101 reviews
    99 hotel reviews
    common_n_hotel_reviews_1bd8 58 helpful votes
    “Horrific!”
    Reviewed 5 December 2012

    I called ahead to request a quiet room on the top floor away from ice machines and elevators. The phone rang off the hook before finally being picked up and told that they can't preassign rooms. So I called later hoping to speak to someone more knowledgeable. This time an operator answered and transferred me to the front desk where... More 

    Helpful?
    3 Thank Sunnydove
    FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review

    Hello Sunnydove! We appreciate you taking the time to post your experience on TripAdvisor. I am so sorry to hear about your "horrific" experience. It is our goal to provide you with excellent service, as well as a clean, comfortable suite. I am sorry we were unable to do so in your experience. We have shared all your comments with... More 

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