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This hotel is a great value for the location, which is directly across from central park. The hotel staff were always friendly and helpful, more specifically Americo at the front desk went above and beyond prior to and after our arrival.
Date of stay: October 2018
Response from Andrew G, General Manager at Park Lane Hotel
Responded 10 Oct 2018
Thank you for the 4/5 rating, Dan! It's fantastic your time with us was so great! We're happy you appreciated our convenient location and helpful service so much. We aim to please and your feedback lets us know we're doing our job! We strive for excellence so we look forward to hosting you again soon so we can share an even better experience with you. Have a stellar day! Warm Regards, Andrew Gajary General Manager