I travel extensively and while enjoying customer service in normal situations is one thing, its how you respond in an emergent or unusual situation that really shows a team's "mettle". I cant thank the staff of Crowne Plaza enough for their service and assistance. My father took ill while on a vacation to Richmond and I flew from the WestCoast... More
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TripAdvisor awards a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.