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Fish caught on hubbys trip - Picture of Melia Cayo Guillermo Hotel

Photo: Fish caught on hubbys trip

From Review : The downside did not spoil the holiday. of Melia Cayo Guillermo Hotel
Fish caught on hubbys trip
Acciaio rovinato
El peor hotel visitado en Cuba, cucarachas en la cocina
Average vacation for a great price
Name not known not a helpful person avoid please
El peor hotel visitado en Cuba, cucarachas en la cocina
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Other Recent Reviews

Terrible vacation
November 2020
zepp wrote a review Oct 2015
Somerset, United Kingdom141 contributions43 helpful votes
After a very long day of travelling,we arrived at the hotel late afternoon.After booking in quickly with nice friendly staff we were taken to our room, 1207, right away from any noise so a peaceful nights sleep was had every night.We gave the 2 guys some cash but they stood and
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Date of stay: April 2015
Response from Director_GeneralMCG, Director General at Melia Cayo Guillermo Hotel
Responded 6 Oct 2015
Hello Zepp First of all, thanks for your reviw on this page as a way to get back to us with your concer and help us to improve our services. After you were here last April, many good changes happened that we are sure you will appreciate. We have updated our rooms and all are painted and refreshed, even the bathrooms. Also we have in the hotel roosm with double twin beds (which we understand was yours) and king sixe beds. We asign them indistinctly unless we have an expressed request in which case we lways try to do our best with the availability. We have added and will add more shade areas by the beach. We have signs around the pool and we tell clients not to reserve the spots in the huts by the pool. About the fishing, sometimes we have a ban cfor ertain fish species who normally can be found near the pier and we try to follow the law as the only way to be responsable towards the enviroment and develope a sustainable tourism. But that is just in certain times, not all year long. About the AC, we installed a brand new one last end of April and we haven't had any complaint ever since. It is working in perfect conditions and ith the new chefs we have now, the options at the restaurants are evn more. We hope after all the work we have done, and we are still doing and the beautiful beach we have which is the best in the area, that you consider coming back again to saty with us. Best regards General Manager
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