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Frankie & Benny's New York Italian Restaurant & Bar

$$ - $$$
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The Orient, Trafford Centre, Trafford M17 8WW, England
+44 161 747 1600
Website
Today
09:00 - 22:30
Closed now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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242 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Newcastle, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

First we were seated in the dark. We moved to somewhere where we could see the food but after it arrived I wished we couldn't. The kids enjoyed their food. The kids milkshakes were undrinkable. Tasted very chemically. The burgers that the adults had were terrible, undercooked and had weird unappetising 'caves' in them. They got left. The adults ordered... More 

Helpful?
Thank Rachellem292
Liverpool, United Kingdom
Level Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

We did very well. The restaurant was relatively quiet at 6.00pm and the service was friendly and polite. The food was very nice (Pulled Pork and Beef Burger) and my children's pizza's were eaten with enthusiasm. I super meal and the app is very helpful with securing offers and deals.

Helpful?
Thank Dean S
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Went for meal after visiting Moscow State Circus - it was very busy - had pre-booked and expected to wait a while - but we didn't - our server was extremely friendly and attentive - had garlic pizza bread to share and had half cheese and half chilli - wow it was gorgeous - had Cajun chicken burger for mains... More 

Helpful?
Thank Linzi H
Manchester, United Kingdom
Level Contributor
42 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Had a children's party there... Yes very busy restaurant but couldn't fault the organisation or the service. Food was very fast and my blue cheese burger was bang on!! Nothing better than having a large party and being able to sit back and just enjoy whole experience!!

Helpful?
Thank City4evr
Manchester, United Kingdom
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

I used to love Frankie and bennys .. at least once a month we would have our date night here! Where to start ... The menu has changed , the food not as good in the slightest, prices have increased! What I was most disappointed in was the staff and the atmosphere, we went for breakfast and was sat in... More 

Helpful?
Thank Amy-EvieP
1 review
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Food okay, just microwaved ,staff okay quite pleasant apart from manager , flirting with young girls (pervert) think I heard someone call him Andrew , won't be going again

Helpful?
Thank kirstie w
1 review
5 of 5 bubbles Reviewed 4 weeks ago via mobile

The food was great, and importantly- Justyna, Danielle and Roger were lovely. They were very attentive, pleasant and really added to the enjoyable evening.

Helpful?
Thank Poby S
Reading, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

I was a bit hesitant of visiting a Frankies & Benny's after a bad experience in Didsbury a few years back. However, my family and I visited (at their behest) and I was quite surprised by the experience. Our table (as well as the surroundings) was clean, it didn't even smell like it had been cleaned with a dirty cloth... More 

Helpful?
Thank manc_lad247
Manchester, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 weeks ago

Went to Franky &Bennie's after shopping in the Trafford Centre and both the food and service were excellent! Great customer service and I really enjoyed the the Chicken Burger. We also had a fee cocktails and dessert which were delicious! Will go again!

Helpful?
Thank Corina2017
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Visited as a break from shopping, this isn't in the Trafford centre but a short walk across the car park, I had a money off coupon as I'd previously taken a family relative to another restaurant before Christmas and was given a scratch card, this isn't normally somewhere I would eat, the food was well cooked and presented, I must... More 

Helpful?
Thank Daniella F

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$37
Cuisine
Italian, American, Pizza, Diner
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Groups, Special Occasion Dining, Kids
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: The Orient, Trafford Centre, Trafford M17 8WW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Trafford
  • Phone Number: +44 161 747 1600

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar and other visitors
1 question
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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?