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Frankie & Benny's New York Italian Restaurant & Bar

$$ - $$$
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The Orient, Trafford Centre, Trafford M17 8WW, England
+44 161 747 1600
Website
Today
09:00 - 23:00
Closed now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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245 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Manchester, United Kingdom
Level Contributor
43 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed today NEW via mobile

Visited with a group of 8 friends and 4 children. Was not busy at all but took over twenty minutes to even get offered a drink. Waitress was pleasant. Food ordered and again took ages just for some starters which weren't great. Main courses arrived . Three of the meals were missing items for example' mushrooms with the steak' or... More 

Helpful?
Thank Sarah E
Greater Manchester, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Shown to a table without special offers mentioned. After the first course no fresh cutlery was brought over, we had to ask for it. Ordered a side order of fries that never appeared but they still wanted to charge for them. The meal deal included fee re-fills of drinks which we never got , Asked for some boxes to take... More 

Helpful?
Thank Peter W
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Went to Frankie and Benny's at Trafford centre. It's located just outside the orient of the centre. Nice looking restaurant. Staff reasonably welcoming. We had the lunch menu (even though it was 4.45pm) choice of dishes for about £7 a main. We had spaghetti carbonara, which was delicious. Came with a choice of chips or salad. Salad was okay, could... More 

Helpful?
Thank June H
Newcastle, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 21 February 2017 via mobile

First we were seated in the dark. We moved to somewhere where we could see the food but after it arrived I wished we couldn't. The kids enjoyed their food. The kids milkshakes were undrinkable. Tasted very chemically. The burgers that the adults had were terrible, undercooked and had weird unappetising 'caves' in them. They got left. The adults ordered... More 

Helpful?
Thank Rachellem292
Liverpool, United Kingdom
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 20 February 2017 via mobile

We did very well. The restaurant was relatively quiet at 6.00pm and the service was friendly and polite. The food was very nice (Pulled Pork and Beef Burger) and my children's pizza's were eaten with enthusiasm. I super meal and the app is very helpful with securing offers and deals.

Helpful?
Thank Dean S
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 February 2017 via mobile

Went for meal after visiting Moscow State Circus - it was very busy - had pre-booked and expected to wait a while - but we didn't - our server was extremely friendly and attentive - had garlic pizza bread to share and had half cheese and half chilli - wow it was gorgeous - had Cajun chicken burger for mains... More 

Helpful?
Thank Linzi H
Manchester, United Kingdom
Level Contributor
44 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 6 February 2017 via mobile

Had a children's party there... Yes very busy restaurant but couldn't fault the organisation or the service. Food was very fast and my blue cheese burger was bang on!! Nothing better than having a large party and being able to sit back and just enjoy whole experience!!

Helpful?
Thank City4evr
Manchester, United Kingdom
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 February 2017 via mobile

I used to love Frankie and bennys .. at least once a month we would have our date night here! Where to start ... The menu has changed , the food not as good in the slightest, prices have increased! What I was most disappointed in was the staff and the atmosphere, we went for breakfast and was sat in... More 

Helpful?
Thank Amy-EvieP
1 review
2 of 5 bubbles Reviewed 1 February 2017 via mobile

Food okay, just microwaved ,staff okay quite pleasant apart from manager , flirting with young girls (pervert) think I heard someone call him Andrew , won't be going again

Helpful?
Thank kirstie w
1 review
5 of 5 bubbles Reviewed 29 January 2017 via mobile

The food was great, and importantly- Justyna, Danielle and Roger were lovely. They were very attentive, pleasant and really added to the enjoyable evening.

Helpful?
Thank Poby S

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$37
Cuisine
Italian, American, Pizza
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, Kids, Special Occasion Dining
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: The Orient, Trafford Centre, Trafford M17 8WW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Trafford
  • Phone Number: +44 161 747 1600

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar and other visitors
2 questions
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Manchester, United Kingdom
20 days ago

See all questions (2)

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?