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Ben & Jerry's Torrimar

Certificate of Excellence
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Ave Ramirez De Arellano | at Tren Urbano Torrimar Station, Guaynabo 00966-0000, Puerto Rico
+1 787-793-3659
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75 Reviews from our TripAdvisor Community

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Showing 55: English reviews
San Juan, Puerto Rico
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 1 week ago NEW

Sometimes business needs to know that a wheel is round and sometimes you are top and sometimes you are bottom. Sometimes when you have a excellent product, you just seat back and just wait for the cash register sound. I think that is happening at Ben & Jerry's Torrimar. Management is the worst. Today I went to buy three pints... More 

Thank Rafael S
benandjerryspr, Owner at Ben & Jerry's Torrimar, responded to this review

Hola Rafael. First of all, we apologize for this experience. This is NOT supposed to happen! We are a mother-daughter team who own & operate our 3 locations in the greater metro area. As a team, we have never been ones to rest on our laurels. My background as an Olympic gymnast taught me you are only as good as... More 

2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 26 March 2017 via mobile

I have come here alot recently and have brought many of my friends and we all love it here, the best thing is that you don't have to always get ice cream, even though it's delicious, we can get pizza, hamburgers, even salads, and everythig is healthy for us. Will sure bring more of my friends here.

Thank katherina r
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 24 March 2017 via mobile

This eatery is joyous to the sight and yummy in the tummy!! The bestest best Hummus Pizza and the Caprese on Multi-grain Ciabatta, to die for with Fresh mozarells, tomato slices, organic baby spinacn on pesto with a beautiful touch of homemade vinagrette!! Since I tried it on Monday, I've had it twice and am here for another... you have... More 

Thank Ophelia V
Cabo Rojo, Puerto Rico
Level Contributor
75 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 23 March 2017 via mobile

These are hands down the best waffles.... Service and food are great , consistently. They don't have BLT in the menu but I asked for one. They did! And it was one of the best I've had. Coffe is barista level.

Thank Rikabra
1 review
Reviewed 27 February 2017 via mobile

We stoped to get some lunch today this afternoon and the food was absolutely great and delicious but the service was very poor. We ordered some milkshakes with our foods and they never brought it to us until we finished 10 minutes later. I could understand it if the place was full of customers but there was absolutely no one... More 

Thank Jesus D
benandjerryspr, Owner at Ben & Jerry's Torrimar, responded to this review

Hi Jesus D Thank you for taking the time to tell us about your experience. We've talked to our team & implemented new practices to make sure this never happens again. There was obviously a glitch in the communication between the kitchen & the ice cream bar. We have used your review as an opportunity to remind all team members... More 

San Juan, Puerto Rico
Level Contributor
64 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 22 February 2017

After dinner or a kids ride on the train that stops at Ben &Jerrys is a fun ocasión. Something fun for everyone.

Thank kitbenavent
San Juan, Puerto Rico
Level Contributor
312 reviews
245 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
Reviewed 28 January 2017

I love Ben & Jerry's! specially this location. The ice cream is delicious, very innovative flavors and combinations. They have sandwiches and many more... very flavorfull!! I recommend this place!

Thank Ivonna02
Guaynabo, Puerto Rico
Level Contributor
260 reviews
192 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 17 January 2017 via mobile

This is a great spot to have some ice cream or grab a bite for lunch/dinner. The atmosphere is always great too and the staff is always friendly.

Thank surf_golf
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 2 January 2017 via mobile

I went with my family on January 1st, the ice cream was worth it, but the service, horrible than ever! They took forever to get an ice cream?! Really?!, it was ridiculous! Slow... it took forever! , music was loud; we couldn't hear what the employees were saying, and they need to call people for their ice cream louder! Like... More 

Thank Francisco R
benandjerryspr, Owner at Ben & Jerry's Torrimar, responded to this review

Happy New Year Francisco! We are glad you enjoyed your ice cream. As you may know, there aren't many businesses open on New Year's Day, which is THE busiest day of the year for us. We are fortunate to have an amazing team willing to work (hard!) on the first day of 2017, while others get to enjoy spending the... More 

Guaynabo, Puerto Rico
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 17 November 2016 via mobile

Went with the family for ice cream on a Sunday night. The place was packed, but the line moves rather quickly. The ice cream was good and the variety of ice cream flavor a was extensive. With Ben & Jerry's ice cream, you can not go wrong. They have a few tables inside and out to eat your ice cream... More 

Thank antvic

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Guaynabo, Puerto Rico

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$4 - US$10
American, Vegetarian Friendly
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: Ave Ramirez De Arellano | at Tren Urbano Torrimar Station, Guaynabo 00966-0000, Puerto Rico
  • Location: Caribbean  >  Puerto Rico  >  Guaynabo
  • Phone Number: +1 787-793-3659

Questions & Answers

Questions? Get answers from Ben & Jerry's Torrimar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?