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The Hand & Sceptre Restaurant

$$ - $$$
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21 London Road | Tunbridge Wells, Southborough, Royal Tunbridge Wells TN4 0RJ, England
+44 1892 529292
Website
Today
12:00 - 22:00
Open now
See all hours
Hours:
Sun 12:00 - 21:00
Mon - Fri 12:00 - 22:00
Sat 12:00 - 22:30
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303 Reviews from our TripAdvisor Community

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Showing 301: English reviews
London uk
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Other than the location overlooking the green there is little to sing about over the sound of the busy A26(London Road). The menu is minimal with overpriced food. The venue has bags of potential and sadly they've missed a real tick. For the price you would expect locally sourced food from some wonderful suppliers in the garden of Kent and... More 

Helpful?
1 Thank Anthony R
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent feedback. Unfortunatly we are a listed building and can only do so much to limit the noise, we have already installed secondary glazing in all of our bedrooms. We also change our menu every 6 months and have not had eton mess on our menu since last year so we are a bit confused with... More 

Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

We have just returned from spending two nights here as there is guest accommodation as well. The staff were so friendly and helpful. The meal choices were vast and varied. And the food was excellent. Fabulous decor in the restaurant and bar.

Helpful?
Thank frankie4caravan
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your very kind comments. The whole team are pleased to hear such comments and continue to work hard to continue improving, we hope to see you again soon. More 

Llanelli, United Kingdom
Level Contributor
26 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

Did not eat in the restaurant, food very expensive so opted for toast for breakfast. They still do not advise customers that the toaster needs turning on as it has a timer. Day one, single waitress not coping with numbers. Still not fixed the shower head (we had the same room), just a drip of water. Day one water in... More 

Helpful?
Thank Tony S
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

We are sorry to hear that your stay was not as you had hoped. We are currently investagating the issue with the shower and remain optamistic this will be resolved very shortly. More 

Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

Having been told by another pub restaurant that we were too late to eat at 9pm, we were given a very warm welcome by an enthusiastic and helpful woman on the restaurant reception. Waitress Holly was marvellous too. The food was delicious and the dessert divine.

Helpful?
Thank Yumc
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you very much for your recent review, Holly and the whole team were very pleased to hear your comments and hope to see you again soon. More 

Woking, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
Reviewed 2 weeks ago

Went down to breakfast at 9.45 after being told breakfast finishes at 11 Only cereals on the table nothing else out was told they had run out of bread Staff member couldn't be bothered he went out side for a fag we were waiting to be served young man staff member came out and serviced people Evening meal was lovely... More 

Helpful?
Thank Wendy E
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review, I am sorry to hear that the breakfast let down your stay with us. We are currently investigating the day in hand and will proceed with any retraining required. We hope this does not put you off returning and we see you again soon. More 

London, United Kingdom
Level Contributor
49 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago

Love this tasteful and welcoming restaurant/bar. It's beautifully designed and decorated with a lovely lounge area off the restaurant where you can relax with drinks or coffees. It is also excellent value, we chose the fixed price menu either £12.50 for two courses or £15.50 for 3. It is all home made and elegantly presented. I chose two courses -... More 

Helpful?
1 Thank CNEP052
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review, We are always so happy to hear such nice comments. the whole team will be pleased to hear these. We look forward to seeing you again soon. More 

Level Contributor
27 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

Having been regularly in the past we had stopped coming due to inept staff, poor food and general disappointment. Since New Year where we had a fabulous time it's really changed. Food is great, innovative and up to date. We've fallen back in love with our local and thanks to the wonderful Shannon it's become our place of choice. Chocolate... More 

Helpful?
Thank Tiddles1209
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review. it is always great to hear that all our hard work begins to pay off and we continue to learn and grow with you. I can assure you Shannon was delighted to see your comments, we are changing our bottled beers very soon so we hope you come back soon and try some of... More 

Royal Tunbridge Wells, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

I spoke to a member of staff re my last review, my review was discussed at a staff meeting where it was agreed they should be more pro active re my comments. I was looking forward to writing an improved review as I do like this place and enjoy having a afternoon here. However I was disappointed that for over... More 

Helpful?
Thank shep2258
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review. We are sorry that you feel that way and we promise we continuly work hard daily to try and better ourselves. We hope you do see an improvment sooner rather than later. More 

Kent, United Kingdom
Level Contributor
174 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed 4 weeks ago via mobile

Met friends here for lunch and had the 2 course menu for £12.50 There was enough choice for us all i had soup to start and a salad for main both delicious other friends had fish cakes and a fish finger sandwich both got the thumbs up and choclate brownie and fruit crumble also yummy. Have passed this pub many... More 

Helpful?
Thank ChrisLogan63
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review, We look forward to seeing you and your friends again soon. We will be changing our menu in April however will be keeping a similar offer during the week. More 

Kent, United Kingdom
Level Contributor
27 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

We arrived early, 11.45, after a very early start that morning and ready for a nice pub lunch. We hadn't booked and just popped in on the off-chance. Lovely decor, friendly staff, good wine and excellent food at a reasonable price. Will definitely return, really enjoyed it.

Helpful?
Thank suzy M m
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review. We are so glad to hear that you had a great visit. We continue to work hard and improve so we hope we keep impressing you on your next visit. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$6 - US$32
Cuisine
Bar, British, Pub, European, Gastropub, Gluten Free Options, Vegetarian Friendly
Meals
Breakfast, Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Private Dining
Good for
Kids, Child-friendly, Special Occasion Dining, Local cuisine, Business meetings, Bar Scene, Groups
Open Hours
Sunday
12:00 - 21:00
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 22:00
Friday
12:00 - 22:00
Saturday
12:00 - 22:30
Location and Contact Information
  • Address: 21 London Road | Tunbridge Wells, Southborough, Royal Tunbridge Wells TN4 0RJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Royal Tunbridge Wells  >  Southborough
  • Phone Number: +44 1892 529292
Description
Tunbridge Wells Cozy Country Pub & Boutique Lodge with Simply Amazing Food & Drink. There's Something for everyone every day of the week !

Questions & Answers

Questions? Get answers from The Hand & Sceptre Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?