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The Cross Hands Hotel Restaurant

Tetbury Road | Near Bristol, South Gloucestershire, Old Sodbury BS37 6RJ, England
+44 1454 313000
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Overview
  • Excellent37%
  • Very good28%
  • Average13%
  • Poor11%
  • Terrible11%
Travellers talk about
“fish and chips” (15 reviews)
“mixed grill” (5 reviews)
“chilli” (5 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Tetbury Road | Near Bristol, South Gloucestershire, Old Sodbury BS37 6RJ, England
All Details
Write a ReviewReviews (315)
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1 - 10 of 315 reviews

Reviewed 6 days ago

Went with my family and some friends (4 adults, 2 kids, 1 baby) for lunch. Food was excellent, there was lots of choice and portion sizes were generous (even the 'smaller dishes'). Kids enjoyed theres too. Service was a bit mixed but good on the...More

Thank dangerousjon
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this reviewResponded yesterday

Thank you for your lovely comments. We appreciate you taking the time to post your review, and are happy to hear you enjoyed your recent visit to us and do hope that you will be joining us again soon. George, Colette and the team.

Reviewed 1 week ago via mobile

We were a group of 13 that had pre booked for a family occasion. We had to pre order our food from the menu a couple of weeks in advance. The place was lovely but the food was unbelievably disappointing. Nobody had starters so straight...More

Thank Deb W
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this reviewResponded yesterday

Thank you for your second post. Once again, we do ask that you contact us directly so we can investigate this further for you, by emailing 6435@greeneking.co.uk. George, Colette and the team.

Reviewed 4 weeks ago

We were a group of 20 who booked a table. we were given a room to ourselves which was lovely so we could move around and mix easily without disturbing others eaters. We had the Christmas menu, which we pre- ordered. Service was quick and...More

Thank Jane B
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this reviewResponded 1 week ago

Thank you so much for your lovely comments. Very pleased to hear you enjoyed your festive party with us. Happy New Year and we hope to be seeing you again soon! George, Colette and the team.

Reviewed 17 November 2017 via mobile

I am generally critical of pub/restaurants Sunday lunches. I’m no Jamie Oliver but been cooking a good standard of food for some 40 years now. This Sunday Lunch was probably the best I’ve ever had. Hats off the the kitchen staff and waiting staff. Excellent...More

Thank Chris F
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this reviewResponded 15 December 2017

Thank you for your lovely comments. It's great to hear we were the best Sunday lunch you've ever had! Come visit us again soon! Merry Christmas! George, Colette and the team.

Reviewed 12 November 2017 via mobile

We hit the cross hands for Sunday roast. The roasts were very good and good value. The sticky toffee pudding was amazing. Its the best ive ever had. Massive thumbs up. The downside. All the staff looked miserable. Except a younger blonde girl. A few...More

1  Thank Chris S
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this reviewResponded 15 December 2017

Thank you for your review. We're glad to read that you enjoyed your Sunday roast with us, and do hope you'll come join us again soon. Merry Christmas! George, Colette and the team.

Reviewed 7 November 2017 via mobile

I ate prawn cocktail , hunters chicken & Black Forest sundae . Others ate soup of day & Indian banquet , sticky toffee pud & millionaires cheesecake. All the food was very prompt & tasty. Loved the Decor. The waitress was lovely & polite &...More

Thank Jay670120
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this reviewResponded 15 December 2017

Thank you for your lovely comments. We're very glad to hear you enjoyed your most recent visit and do hope you'll be visiting us again soon! George, Colette and the team.

Reviewed 1 November 2017 via mobile

Had a fabulous evening celebrating my son's birthday. Always great food and service from the staff is excellent . We keep returning but best to book in advance as so popular. Many thanks to everyone of the staff that always make us feel special.

Thank Deb C
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this reviewResponded 10 November 2017

Thank you very much for posting your lovely review. We're glad you enjoyed your most recent return visit and hope to see you again soon! George, Colette and the team.

Reviewed 29 October 2017 via mobile

Booked because advertised on Old English Inns website. Upgraded to a premier room as the price was reasonable. Very pleased with room, a nice comfortable bed. Fresh tea and coffee supplied each morning. Bathroom a bit whiffy but otherwise very good. Stayed in the room...More

Thank Motherivey
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this reviewResponded 10 November 2017

Thank you for your lovely comments. We're pleased you ensure your stay with us, and do hope you'll come and visit us again soon. George, Colette and the team.

Reviewed 23 October 2017 via mobile

My wife and I visited for lunch on Friday 20 October. It's a Greene King establishment. We regularly visit every 4 or 5 weeks throughout the year and have been coming here for last five years or so. They have a value menu Monday to...More

Thank BristleB0y
Reviewed 13 October 2017

Four of us had booked a table for lunch in the restaurant and on arrival were shown to our table by a waitress who was bright, engaging and attentive. The starters of whitebait and leek & potato soup were deemed a success and we were...More

1  Thank Wallace P
Old_English_Inns99, Brand at The Cross Hands Hotel Restaurant, responded to this reviewResponded 10 November 2017

Thank you for your comments. We're sorry for any disappointment during your visit. If you wish to discuss this further we ask you contact us on 6435@greeneking.co.uk George, Colette and the team.

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Ask a question
Questions & Answers
Sara B
5 April 2017|
AnswerShow all 4 answers
Response from The-Nosh-Ninja | Reviewed this property |
I've been in at 8am and been served a lovely breakfast at a very reasonable price.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Child-friendly, Kids, Business meetings
Location and Contact Information
  • Address: Tetbury Road | Near Bristol, South Gloucestershire, Old Sodbury BS37 6RJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Gloucestershire  >  Old Sodbury
  • Phone Number: +44 1454 313000
  • E-mail
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