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Ratings and reviews

#156 of 2,312 Restaurants in Ginza
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Japanese, Sushi, Asian
Meals
Lunch, Dinner
FEATURES
Reservations, Seating, Serves Alcohol, Accepts Credit Cards, Table Service

Location and contact

Ginza / Tokyo Nihonbashi
0.5 km from Ginza
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MICHELIN Guide's Point of View

The elegant interior was built by a carpenter specialising in religious buildings and is reminiscent of a tea ceremony room. The owner-chef prizes Edom...
Read more on MICHELIN Guide
Two MICHELIN Stars: Excellent cooking, worth a detour!
Reviews (150)
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Reviewed 19 August 2019

Seventeen wonderful tastes---all presented beautifully with great skill and care. This is a small restaurant that seats approximately 12-14 people at a counter. The counter is broken up so that there are two groups of approximately 6-7 people, each with their own chef. Our chef...was very pleasant---although I am pretty sure he spoke little to no English. We knew going in that it would be expensive, so we were not surprised---the bill can be a bit confusing, but it was explained to us. Check out my photos for more details.More

Date of visit: April 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 July 2019

Had lunch here with family and friends. This is a really small restaurant. We were seated in a L shaped bar counter. We had the omakase course. Some previous customers had reviewed this place negatively saying the Chef was rude and not foreigner friendly. Our...Chef was very friendly, explaining to us what each piece of sushi was. I joked with him in my limited Japanese which Japanese Actress I fancied (much to my wife's disappointment ....shooting me an I'd kill you later look). And would you believe that he told me this actress has patronized their restaurant before... bingo. I guess my foolishness caused some amusement to a few Japanese lady diners sitting nearby to break out laughing at me. Anyway back to the sushi... this place is good. And you can compare with my other sushi reviews to see if this place suits you. As I have learnt from watching too many sushi masters say on Youtube... no good if sushi is just fresh...its the rice that's important. And the rice was good:) Do book in advance as seating is limited. Would I come back..... sure in hope of bumping into my favorite Japanese actress.More

Date of visit: July 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 July 2019

Sushi Kanesaka was, in truth, a let down, especially for the price point and in comparison to other restaurants of this caliber. Like many of the reviews say, the food is quite good and the fish quality is excellent. Most of the positives end there,...unfortunately. The service was poor - and at times worse than poor. Many elements seemed to lack attention to detail. We didn’t find the chef’s expertise to be worthy of that price either. He might have been in his late 20's or maybe 30 years old. So you're not paying a premium for experience or mastery. But then the service is bad, and worse than bad during stretches, so you're not paying a premium for service. What exactly are you paying this premium for? We weren't sure. For the TL;DR crowd: you can get sushi this good at dozens of other places for much less money. Maybe even half the price. We felt ripped off because we were tourists.More

Date of visit: July 2019
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Reviewed 1 May 2019

We arrived at this restaurant 10 minutes earlier as we were told that you get punished for being late. The place, to our surprise, was very simple and half empty, they seated us in the far corner of the table. The chef spoke basic English...but was not very welcoming, once a Japanese couple joined, he started talking to them and laughing with them and we noticed they got additional portions, that we and the other foreigners didn’t get. The food was good but was just place in front of us with no explanation, we asked and then he answered, we had to request ginger and soy sauce . Overall the food was good, but not worth over $600 for a couple, we had very good sushi at other places for the fraction of the price.More

Date of visit: April 2019
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Reviewed 14 April 2019

The chef was very friendly and knowledgeable with quite unestandable English. The sushi quality was just excellent and very fresh/ The chef's detailed explanations helped to follow the process and understand the ingredients. Regardless the high price it was a worthwhile experience!

Date of visit: March 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 February 2019 via mobile

3 of my guest had shellfish allergies. During reservation, a friend who is japanese made the call and informed them. Before we sat down at the counter, I also reminded them as such. However they were served shellfish not once but 2-3 times. My guests...were from scotland and it was their first time in Tokyo. We were polite throughout the meal even with the multiple mistakes. Sushi Chef was also terribly unwelcoming - which doesn’t bother me that much but for the shellfish allergies to be overlooked that many times is just unprofessional. I have been to the Palace hotel branch several times so I know the sushi is to my taste. We did not have such issues before. Seeking the other reviews now, I would strongly not recommend going there.More

Date of visit: March 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 25 December 2018

The sushi is just ok as you would expect from a restaurant with this price but u can definitely get something with similar quality anywhere in japan at a fraction of what you are paying. the service was LOUSY and the moment you step into...the restaurant you can already feel the unwelcoming vibe from the chef and waiter just because you are a foreigner ( we were there on time and was polite and courteous ) We booked the counter seat through hotel concierge and they just gave us a big fat rejection and have us seated at the table in one corner without even double checking with the hotel. multiple sushi was put tgt on one plate ( 2 pax portion) and it does not look anything delicate like what you would expect from a normal omakase meal. No intro of what is being served and in the end did not even tell us the meal has ended and passed us the bill without us asking. We went to Jiro at Roponggi just a week ago and the chef explained the dishes in great details despite his limited ability to converse in mandarin and English ( he tried hard and he got what he was saying) - and needless to say the food there was 1000 times better than this. overall I would not recommend this to anyone - esp if you are a foreignerMore

Date of visit: December 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 November 2018 via mobile

This used to be my favorite sushi restaurant, I even had been served by the owner once in 2010. Therefore I booked a reservation for one of my Japan farewell dinners. I was surprised to see that we were seated at a table in the...corner. The service was not very good or knowledgeable even though I was speaking Japanese to them the whole time. No lap napkin, no finger towel. The last straw was they served every piece of sushi together on a plate, with no soy sauce painted on. In my book this is unacceptable for a Michelin star restaurant. Perhaps they are tired of foreign customers. Either way it was a poor showing on their part. Total price was around 700USD, and this adds to the disappointment.More

Date of visit: November 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 November 2018 via mobile

We went here for the omakase dinner @830. The sashimi & sushi dishes were good. Our favorites were the uni dishes, aji sushi, bonito sashimi, otoro sushi. The service was also very good, they would change out the tea when it got cold. We were...treated the same as everyone else. The sushi chef didn’t speak much english but tried to tell us what the dishes were in english. Overall it wad a good experience, much better than a previous restaurant we went to in Sapporo.More

Date of visit: November 2018
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Reviewed 6 October 2018 via mobile

We arrived to Tokyo on the early Sunday evening, September 23rd, 2018. With help from Hyatt Regency Tokyo, we made an arrangement in advance and the hotel secured 2 spots at Sushi Kanesaka from 6-8pm. The hotel handed us the reservation letter. I took a...look at the letter and at awe for the price of Omakase per person. Worse, cancellation would cost JPY16,000/person. Yikes! Oh well, it is our first night to have a good memory and happy time in Tokyo. We headed out via taxi and total cost was $70 for the round trip. When we arrived at the sushi place, it was nothing out of this world but a small and clean sushi place. The reception was NOT a warm welcome but it was confusing and we felt at lost. Almost none of the employees there could converse in English. Alright, it could be our disadvantage that we didn’t learn Japanese but we would expect some English speaking at this price range of restaurant. It seems that this restaurant got a decent international rating but not expecting foreigner tourists. Walking in we would not understand what we were told, where to sit and what will happen as they just gave us a sign to wait but no further explanation. Ah, finally we were glad that we were seated at the counter as expected. The chef spoke a little English but totally not friendly. The entire dinner were so hostile and stuffy as if we were intruders and were handed food for free. Just food got pushed to our direction piece by piece. The ambiance was so awful. We felt like we were held hostages, no one cared. I have to say the fish was quality as we could judge when we ate at other places later on. Still, this place didn’t earn what it charged to customers. The Omakase were so ordinary, not that the fish selection was so special. I don’t eat uni and raw octopus. The chef didn’t serve me those 2 pieces so I expected he would substitute but I got gypped as my Omakase were less than 20 pieces. We both didn’t enjoy the dinner at all. It was a bad experience on our first night in Tokyo. However, we quietly paid the bill, walked out and explored Ginza District, putting that big bill behind because we wanted to have a great vacation. I didn’t pick this sushi place but my husband did. Curiously, I looked up the reviews a few days later and sure I found out there is a mixed bag of reviews. I found one with the title ‘How to ruin your first night in Tokyo’. Love it! That was exactly how I felt. I handed that review to my husband and he spoke up for the first time and expressed his big disappointment on the sushi night. I need to write this review to let everyone know what to expect, the choice is yours.More

Date of visit: September 2018
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 September 2018 via mobile

The food is obviously fantastic due to being cooked by a master, so I will merely recount our experience and you can decide if they are racist or not. We, an Australian couple, booked through our hotel concierge a day in advance for dinner (lucky)....We were warned to be on time and not to wear perfume or else be penalized Y20000. We arrived on time and were told to wait. Another foreign couple (Chinese) arrived. After about 15 minutes they seated us both at the counter with Sanpei-San. He recommended cold sake, which we ordered. The food started being served and he told us what they were in English. A Japanese couple arrived about 30 minutes late and Sanpei-San was extremely welcoming and chatty with the woman. Another Japanese couple arrived 1 hour late, and Sanpei-San had two glasses of champagne with them over the night between cooking, again very friendly with the women. The Japanese couples both received many more dishes including extra fish, clams, abalone, eel, and seaweed. I looked on the Japanese website tabelog and Gaijin (foreigners) pay the same price for much less food. During the night the hostess ran over to sanpei-San with the phone presumably because he is the only one who can speak English. His face displayed contempt as he said “no seats, impossible. Okay bye” and then hung up the phone abruptly. The same look of contempt occurred when the Chinese couple’s phone accidentally rang. As the night went on us gaijin were completely ignored and my husband had to speak up to get his attention (a polite sumimasen was ignored). At the end of the meal Sanpei-San briefly said “everything okay? End” and then we were given the bill (over 300USD). I understand that many gaijin have had bad manners but there is a huge discrepancy with the penalty that the Japanese vs the foreigners get for lateness, and most of all the amount of food we get for the same price, in front of your face. The Japanese patrons were obviously aware that the foreigners were staring at their extra courses and perhaps they even enjoy the special treatment. I would be interested if a Japanese person could explain these differences. This open discrimination would result in a place being shut down in Australia and the owners disgraced eg If they served white people one meal and then Asians another lesser meal for the same price, in fact at the same table in front of each other. I’m not sure if the other high end sushi places are similar but there is clearly a deep issue in the culture if they are to treat with contempt even those who try their best to respect and revere Japanese tradition and culture.More

Date of visit: September 2018
Helpful?6  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 September 2018 via mobile

The sushi chef was warm and welcoming, he patiently answered all of our questions. The sushi was amazing and the sake pairings excellent.

Date of visit: August 2018
Helpful?
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Reviewed 12 July 2018 via mobile

Kanesaka is among the finest sushi places in Japan. It does not use the best fish in Tsukiji or anything but is always consistent and uses good quality per price ingredients. The secret seems to be that since he has various related sushi outlets, be...can purchase the hgih level fish in big volumes. I persomally think that each cut of the fish for sushi is a bit too tiny, but this is not a major issue considering that their sushi rice is perfectly cooked. Well worth the 300 bucks.More

Date of visit: February 2018
Helpful?
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Reviewed 6 April 2018 via mobile

My hotel the Capitol Hotel Tokyu recommended this sushi restaurant for lunch. My wife and I found the sushi to be excellent, but the sushi chef was not a great host. He catered only to the Japanese people at the restaurant and generally ignored the...simple request to indicate what sushi we were eating. The service we received at this restaurant completely ruined the great food. Our experience here made us doubt the entire Michelin ranking.More

Date of visit: April 2018
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 March 2018

this is by far the best sushi lunch deal in tokyo. the omakase starts at $50 usd. it comes with around 12 pieces of sushi and a hand roll at the end. cant find a better deal for a 2 michelin star sushi bar in...tokyoMore

Date of visit: November 2017
Helpful?
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jacko45
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Ginza Sushi Kanesaka - Tokyo Station / Ginza / Nihonbashi - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Ginza Sushi Kanesaka

Ginza Sushi Kanesaka is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4