Hard Rock Cafe

Hard Rock Cafe

Someone from this business manages this listing.
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+81 45-682-5626+ Add website
Hours
Sun
11:00 am - 9:00 pm
Mon
11:00 am - 9:00 pm
Tue
11:00 am - 9:00 pm
Wed
11:00 am - 9:00 pm
Thu
11:00 am - 9:00 pm
Fri
11:00 am - 9:00 pm
Sat
11:00 am - 9:00 pm
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Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
3.8 of 5 bubbles
Service
4.1 of 5 bubbles
Value
3.3 of 5 bubbles
Atmosphere
3.9 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
American, Bar, Cafe
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, After-hours, Drinks
features
Does this restaurant specialise in Southwestern style food?
About
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
CUISINES
American, Bar, Cafe
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, After-hours, Drinks
FEATURES
Takeout, Reservations, Seating, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
4.0
4.0 of 5 bubbles282 reviews
Excellent
59
Very good
135
Average
61
Poor
14
Terrible
4
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

anthony
12 contributions
3.0 of 5 bubbles
Nov 2019 friends
Went with few friends & enjoyed authentic American cuisine with American Rock Music. Awesome. The hall staffs were cheerful and friendly As the music volume was very high there was not any restriction on our voice, so we too enjoyed our talk in the loud, There were as many foreigners as the Japanese. Let’s rock the Music with delicious food, Highly recommended,
Written 24 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HRCYOKOKOHAMA
Thank you for coming and great comments. If you feel loud, we can also guide you to a relatively quiet tabele. Thank you again!
Written 25 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JohnroFlorida
Jacksonville181 contributions
5.0 of 5 bubbles
Oct 2023 solo
I had lunch at the cafe last week and it was so good. I had one of the lunch specials and it was so good. The cafe had a nice atmosphere! The Assistant GM even dropped by and chatted with me about my travels to Japan and gave me some goodies for the Rock Shop! Highly recommend!
Written 13 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

I F
Milford on Sea393 contributions
4.0 of 5 bubbles
Jun 2023 couples
A typical, well managed Hard Rock Cafe with great service and a lively environment. Our burgers were excellent, and not over cooked as you often get, and the fries perfect. My burger was “huge” - should have ordered a smaller one! Recommended if you want a change from Japanese cuisine.
Written 28 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pipsa850
Oulu148 contributions
4.0 of 5 bubbles
Dec 2023 friends
This restaurant has amazing service and athmosphere. Food was pretty basic american Burger type food. I suggest this this place for a person who enjoys Hard rock cafes and for a fun dining with friend groups. Restaurant has iconic souvenir shop right next to restaurant if you like to have memory of your visit
Written 7 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Christine B
Chessington2053 contributions
4.0 of 5 bubbles
Dec 2023 couples
It was busy but we were given a nice table at the rear and English menus. Had a Virgin Pina Colada and an Asahi followed by a lunch burger and a salmon with fries. Both very good. Service excellent and servers spoke good English.
Written 31 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Volatile75
Kuala Lumpur129 contributions
3.0 of 5 bubbles
Dec 2022 family
We’ve been to several HRC across the world and it’s acceptable for a diner. Good American food, music and atmosphere. There’s no live band and stage here but some other HRC have it on weekends. So, all in all, just acceptable western food restaurant. HRC used to be the place to go in the 90’s but now needs a new strategy to stay competitive.
Written 21 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mtsai237
Kaohsiung6 contributions
5.0 of 5 bubbles
Jun 2023 family
Good location. Very close to all yokohama port attractions. foods are delicious and the services are nice. better than most of hard rocks I have visited.
Written 23 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

VodkaQueenNL
Zwolle592 contributions
5.0 of 5 bubbles
Apr 2023 couples
After a two week trip in Japan, this was the last HRC to tick off our list. We were greeted warmly and sat down straight away. The manager and Aoi looked after us that day. Our food was delicious as always, staff were a delight to talk to and when we ordered a brownie, all the staff delivered it and congratulated us on our 29th Hard Rock location! We had the same thing happen in Osaka, but couldn't belive the staff did it again here in Yokohama. The Japanese HRC staff really love and appreciate their customers! Thank you for an amazing experience!
Written 19 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

synergy
Pensacola487 contributions
1.0 of 5 bubbles
Feb 2020 none
Dear Hard Rock Cafe, Coming from the USA, and having been to numerous Hard Rock Cafe's, my first thought at seeing this location was YAY! But then, as I fast stepped it to get inside, thinking I was about to really have an enjoyable lunch, my heart sank as my lungs filled with smoke! What a disgusting thing to happen, anticipation of a good meal only to get slapped in the face with cigarette smoke as one enters the door! It's bad enough that this location is down in a dungeon. Then the first thing customers get hit with is a face full of tobacco, as if that's what we want our expensive food to be tainted with. WHAT ARE YOU GUYS THINKING?! ALL HARD ROCK CAFE'S in Japan allows smoking, or has a smoking room inside which is driving customers away! Be for real!
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd S
Thank you very much for your review. I’m very sorry to hear that you had such a bad experience. At the time of writing, unlike in North America, Europe and other parts of the world where mandatory smoking bans apply in restaurants and bars, unfortunately Japan has been very slow to adapt to any change in the national laws due primarily to the sheer number of smokers that exists here including high level politicians etc.. In the lead up to the Olympics, the great news for those of us that hate second hand smoke is that the national laws will be changing as of April 2020. From that time smoking in principle will be banned at restaurants, but it will still be permitted if they have a designated smoking room. As there is still a great demand from many of our guests to be able to enjoy a cigarette when dining/drinking our Yokohama location will be investing to make a dedicated smoking room that should stop any chance of possible second hand smoke being either inhaled or smelt by those guests that are non-smokers. Hopefully this will be a great middle ground to encompass all of our guests needs. Thank you again for your comments.
Written 10 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christine B
Chessington2053 contributions
4.0 of 5 bubbles
Dec 2019 none
We just needed some substantial Western food and a mushroom Swiss burger and chicken tenders hit the spot. Service was good and the restaurant was fairly quiet.
Written 8 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HRCYOKOKOHAMA
Thank you for visit us. Please come again.
Written 8 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

richard m
Ciudad Juarez571 contributions
3.0 of 5 bubbles
Oct 2019 none
No área for live music like other places, went for birthday, avarege prices, Great service by staff, went extra mile
Written 31 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HRCYOKOKOHAMA
Thank you for your visit and comment. We are known as a restaurant with many birthday reservations. Please come to our cafe again. We wait forall the staff. Thank you
Written 1 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bookeroo
Stirling157 contributions
4.0 of 5 bubbles
Oct 2019 none
I had the veggie burger and a beer really quite tasty, good service and quick with very helpful waitresses. Also visited the Rock shop next door to a buy a tshirt.
Written 27 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HRCYOKOKOHAMA
Thank ou for your visit. I hope you had a good time at cafe. Please come again. Thank you
Written 28 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nathan Smith Jr
Los Angeles697 contributions
3.0 of 5 bubbles
Jul 2019 solo
As of now, I've been to all the Hard Rocks in Japan. From Fukuoka on up to Yokohama. Of all of them, this was by far the worst in my opinion in terms of customer service. My mother and I came in last week with a voucher for a free slider that was given out as part of a promotion for spending a certain amount online. We went in to use it at the Yokohama location and were told that they didn't have sliders so they could not honour it. The coupon itself doesn't specify the locations that do have the slider or what to do in the event the restaurant doesn't have it, so after about 20 minutes of back and forth, the manager said he would give us a regular burger on the house. Instead of comping the cheese on the burger, the waitress insisted that it would be 200 yen for cheese. Ok.. then the burger comes out without cheese, we have to wait another 15 minutes for it to be remade. Meh experience and can't say I'll be back, will stick to the Roppongi location.
Written 3 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HRCYOKOKOHAMA
Thank you for your visit us. We are terribly sorry that we could not meet your expectation. Our apologies. We hope that you could visit us again someday.
Written 4 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Easel1973
Southampton211 contributions
3.0 of 5 bubbles
Apr 2019 solo
I popped in here as it is was on my way from work to my hotel, and to be honest I wasn't disappointed, prices seemed high compared to the other restaurants nearby, but the quantity of food received is much bigger so overall good value. The staff were very helpful, and constantly on the move, so very easy to get someones attention.
Written 8 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HRCYOKOKOHAMA
Thank you for your visit us. We are terribly sorry that we could not meet your expectation. We hope that you could visit us again someday.
Written 9 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shadi M
Yokohama95 contributions
3.0 of 5 bubbles
Apr 2019 family
as we were told by the host that music volume cannot be lowered so that we can hear our partners talking, some food is great and some i will not try again, i have been there 3 times already and will go there again but not with kids that is for sure.
Written 21 May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HRCYOKOKOHAMA
There is a rule for volume adjustment, and I am sorry that I can not meet your request. Some people say that the sound is good as a curtain. Please come again. Thank you!
Written 21 May 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Hard Rock Cafe, Minatomirai - Nishi-ku - Menu, Prices & Restaurant Reviews - Tripadvisor

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