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Frankie & Benny's - Bexleyheath

$$ - $$$
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28-70 Broadway, Bexleyheath DA6 7LL, England
Website
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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252 Reviews from our TripAdvisor Community

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Showing 251: English reviews
A TripAdvisor Member
Reviewed 2 days ago NEW via mobile

Worst experience ever in a restaurant. I booked this for my wife's birthday as a restaurant we could go to with the kids. Despite booking prior to our arrival we were given the worst seat in the house by the door which was constantly being opened and cold being let in. Waited 20 mins to be asked for our drink... More 

Helpful?
Thank A TripAdvisor Member
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We received terrible customer service from a blond haired waitress who accidentally gave my order of steak and fries peppercorn sauce when I did not order it. When my meal came I assumed this was gravy so poured it on. Only to find that it wasn't. Later our blonde waitress comes over and says, " I wasn't sure if you... More 

Helpful?
1 Thank Wayne C
Crayford, United Kingdom
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW via mobile

I visited on a Saturday afternoon was quiet and not many people there. However, one girl complained about her chicken when we first arrived which we just ignored and thought nothing of it. When it come to getting our starters they were ok but took ages to come out considering it wasn't busy.. we then waited ages for our mains... More 

Helpful?
Thank jadeb22x
London, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

My friend and I arrived at F&B Bexleyheath on a Friday evening at about 6pm. We were met with smiles, led to a booth, given menus. A few minutes later we were approached again and asked if we wanted drinks - we ordered 2 glasses of Prosecco. We were then asked if we knew what we wanted to eat -... More 

Helpful?
1 Thank Sandra F
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

We had such a great time here. We got in, ordered, didn't have to wait that much for food. Unfortunately my husband had a small portion food and when we mentioned it the waiter, who responded with the best customer service, politely and professionally. Also we could use our cinema card to get discount. We definitely come back and recommend... More 

Helpful?
Thank Edina S
Greater London, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
Reviewed 3 weeks ago

the menu i felt was for younger dinersit clean friendly restaurant, good menu but concentrated on burgers. lots of children, didnt wait long for food, served well, no complaints. but a bit noisy enjoyed the food but maybe i am a bit too old for the burger bites!

Helpful?
Thank hazelbishop
London, United Kingdom
Level Contributor
42 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 14 March 2017

Back in 2015, I wrote a positive review for this branch, due to repeatedly enjoyable experiences here. Since the end of 2016-early 2017, I have endured various issues across five separate visits. At one point, we were so appalled that we complained via the website. I truly feel like the place has lost its touch and it's a shame, having... More 

Helpful?
1 Thank RachelT94
Bexleyheath, United Kingdom
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 15 February 2017

We went on a Saturday evening for a family meal. The food is adequate, but there are better pizza and burger options in Bexleyheath - in fact, the place has a Bella Italia on one side, and a Zizzi around the corner. Loud, rushed, and expensive.

Helpful?
Thank Tom H
1 review
Reviewed 13 February 2017 via mobile

I have been here before and when your with people it's not much of a bother waiting but when I arrived 2 friends had already ordered there drinks which still hadn't arrived 20 minutes later. It finally arrived and we got to order. When the food finally turned up it wasn't bad but not the best I've every had. Cheese... More 

Helpful?
Thank Becky S
Bexleyheath, United Kingdom
Level Contributor
34 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 8 February 2017

Nice, good variety of food selection, good service, good background music. Ideal couples or larger bookings. Worth a visit.

Helpful?
Thank lorraine b

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, American, Pizza, Diner
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Cheap Eats, Groups, Kids, Child-friendly
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 28-70 Broadway, Bexleyheath DA6 7LL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Bexleyheath

Questions & Answers

Questions? Get answers from Frankie & Benny's - Bexleyheath staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?