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Terra Nova Hotel Restaurant

17 Waterloo Road, Kingston, Jamaica
9262211
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Overview
  • Excellent58%
  • Very good32%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“brunch” (37 reviews)
“lamb” (5 reviews)
Restaurant Hours
CUISINES
Caribbean, Jamaican, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
17 Waterloo Road, Kingston, Jamaica
All Details
Write a ReviewReviews (218)
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1 - 10 of 209 reviews

Reviewed 1 week ago

Came with my husband and another couple to eat breakfast around 9am. Didn't have to wait for a seat, but the food had been picked over, not refilled, and only moderately warm. The dumplings were hard as if they had been sitting out for a...More

1  Thank amanda l
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this reviewResponded yesterday

Response Dear amanda 1, We appreciate you taking the time to share your experience with us. We are not sure if your request of a made-to-order omelet was relayed to your server as our breakfast chef would have been more than delighted to prepare one...More

Reviewed 4 weeks ago via mobile

Great wedding in a lovely venue. The decor was great. The food was fine. The waitresses and waiters displayed excellent customer service.

Thank RICAKELLY
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this reviewResponded 3 weeks ago

Dear RICAKELLY, Congratulations to the Happy Couple!. Thank you for sharing your experience with us and complimenting our team. We look forward to serving you again.

Reviewed 4 weeks ago via mobile

Fair pricing and delicious food, well presented food served in a beautiful setting. Will certainly return again

Thank Dazlyn411
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this reviewResponded 4 weeks ago

Dear Dazlyn411, Thank you for sharing your recent review with us. It is rewarding to read that your expectations were met during your recent visit. We look forward to welcoming you back and serving you again in the near future.

Reviewed 5 March 2018 via mobile

There is no better place to go for Sunday brunch when I'm in town. Atmosphere is calm and inviting...staff is friendly and professional. This if my 7th visit to this restaurant this 2018 started. :)More

Thank A M
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this reviewResponded 5 March 2018

Dear A M, Thank you for sharing your experience with us. Seventh time wow! you are definitely a fan of Terra Nova. We are thrilled to know that our standards have maintained during all your visits. We look forward to welcoming you back an eight...More

Reviewed 1 March 2018

we stayed at this hotel the lights in the room create such a ambiance you feel so relaxed as you entered the room and the beds are comfortable you will get a good night sleep they gave us a welcome fruit plate and I always...More

Thank nakita j
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this reviewResponded 5 March 2018

Dear nakita j, Thank you for sharing your recent experience with us. You have highlighted a few of our features and strength which we are known for and delighted to know that they have maintained. Your special thanks will be passed on as we look...More

Reviewed 11 February 2018 via mobile

Simply elegant. Built as a private home in 1927 as a wedding present, this Restaurant became a hotel and Restaurant half a century ago, and they do it better than anyone. We had a group - perhaps 15 in total. We were greeted by my...More

Thank Douglas J
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this reviewResponded 2 March 2018

Dear Douglas J, It was a pleasure to read your review, with lots of affirmative comments on our features and facilities that make Terra Nova All Suite hotel what it is. We are a unique hotel that offers Old World charm and a modern look...More

Reviewed 7 February 2018

This is my go to place for a peaceful and delicious breakfast! The Staff: Nicholas, Humphery, Devon & More Led by the Talented Chef Cooper all ensure that your experience is always a wonderful one. A1 Service and Some of the Best Food in Kingston...More

Thank Robert C
Donneil M, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this reviewResponded 12 February 2018

Dear Robert C, Thank you for your review in addition to your continued patronage. Our team is committed to providing top-notch and personalised service to each of our guests. We will be sure to share your kind words with them, and we look forward to...More

Reviewed 20 January 2018 via mobile

The hotel is a great place. Right from the outside, ample parking space. Great hospitality. Loved the cuisine variety. Great for couples

Thank Zablon M
Donneil M, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this reviewResponded 6 February 2018

Dear Zablon M, Thank you for taking the time out to share the review of your experience. If you ever require accommodations again in Kingston, please feel free to reach out to us at (876) 926-2211.

Reviewed 17 January 2018 via mobile

The food was delicious and well All I can say is I forgot about dieting. Clean with good ambience. I went late and the host made sure that I would be okay with what he thought was limited choices but I was happy with the...More

Thank kimdash
Donneil M, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this reviewResponded 6 February 2018

Dear kimdash, Thank you for your wonderful review. We look forward to welcoming you back to patronise at one of our dining options including but not limited to the Terrace and the Regency restaurants. Should you require more information, please do not hesitate to contact...More

Reviewed 13 January 2018

The main restaurant at this hotel is superb. Served by the Frank (maitre) that has been there for more than 50 years, you will be delighted with exquisite service and unique appetizers and entries.I recommend the Lobster Rissotto as well as the lobster bisqueMore

Thank mpulid0
Donneil M, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this reviewResponded 6 February 2018

Dear mpulid0, We are delighted to learn that you thoroughly enjoyed every detail of your dining experience. Our lobster bisque and seafood risotto are indeed two of our several crowd favourites. We also offer delicious meals and delightful cocktails at our Regency Lounge. You can...More

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Ask a question
Questions & Answers
Nicoda A
6 February 2018|
Answer
Response from Claudette C | Reviewed this property |
Ranges from about 25-35 USD
0
Votes
Odean C
27 May 2017|
AnswerShow all 2 answers
Response from Sophia T | Property representative |
Apologies for the delay in responding. We are located at Terra Nova All Suite Hotel at 17 Waterloo Road, Kingston 10. 876 926 2211
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Free Wifi
Good for
Bar Scene, Romantic, Groups, Local cuisine, Special Occasion Dining, Business meetings, Kids, Child-friendly
Location and Contact Information
  • Address: 17 Waterloo Road, Kingston, Jamaica
  • Location: Caribbean  >  Jamaica  >  Kingston Parish  >  Kingston
  • Phone Number: 9262211
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