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French Deli & Gourmet Shop

Wickhams Cay II | Tortola, British Virgin Islands, Road Town VG1110, Tortola
+1 284-494-2195
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Overview
  • Excellent59%
  • Very good34%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“pastries” (32 reviews)
“baguette” (16 reviews)
“charcuterie” (7 reviews)
Closed Now
All hours
CUISINES
French, Cafe, European, Delicatessen
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Wickhams Cay II | Tortola, British Virgin Islands, Road Town VG1110, Tortola
All Details
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Reviews (155)
Traveller rating
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11 - 20 of 154 reviews

Reviewed 27 April 2017

Great cheeses, pates, cold cuts and bread but the service is very slow. There are a few tables and the deli is good for a coffee break or a simple lunch but do not expect it to be served in a hurry -or with a...More

Thank Farende
FrenchDeli, Guest Relations Manager at French Deli & Gourmet Shop, responded to this reviewResponded 28 April 2017

Thank you for your feedback. We apologize for the slow service. For the past few months we have been working with half the regular staff numbers. Hence the slow service. There is no excuse for not being served with a smile and offer good service...More

Reviewed 24 April 2017

We ordered some 8 loaves of bread. They were delivered the next day, super fresh, right on time, with the bill (which was totally reasonable). We will order from Jean Luc every time we come back to our villa on Virgin Gorda. A terrific service!...More

Thank soncijo
FrenchDeli, Owner at French Deli & Gourmet Shop, responded to this reviewResponded 25 April 2017

Thank you for your review and the business. Email me your order and you can enjoy freshly baked goods every time you come visit. Don't forget that we also offer a wide variety of gourmet products that go very well with the breads. Jean Luc

Reviewed 7 April 2017 via mobile

Good breakfast and snack menu. There are some fine French food for sale at the deli and the takeaway sandwiches are great for a picnic lunch

Thank Ewan C
Reviewed 18 March 2017

The French Deli is great for finding gourmet items to add to your pantry. Plus, they make lovely sandwiches and lunch specials.

Thank HotFootedFoodie
HTPWT24, Manager at French Deli & Gourmet Shop, responded to this reviewResponded 22 March 2017

Thank you for your nice review. We are happy you liked our shop both for provisioning and lunch. Stop by again when you come back on vacation.

Reviewed 10 March 2017

I would just like to add a review here, as a regular visitor to the deli. Yes they are short staffed but the staff are always pleasant and willing to offer a brilliant service. Even with the staff numbers low, the food is always tasty...More

1  Thank diamondgeezer1
FrenchDeli, Manager at French Deli & Gourmet Shop, responded to this reviewResponded 11 March 2017

Thank you so much for your review. It is encouraging to hear you appreciate our efforts to offer different good quality products at reasonable prices. Considering our staff numbers are low, we try our best to offer speedy service. Your understanding means a lot to...More

Reviewed 7 March 2017

I was sort of a regular customer as this place is close to my office and food is quite good and prices are relatively reasonable (for Tortola). However, due to the poor customer service during my last visit I probably won't be back. I ordered...More

3  Thank Alex K
FrenchDeli, Manager at French Deli & Gourmet Shop, responded to this reviewResponded 10 March 2017

We are terribly sorry to hear that after being sort of a regular customer, one negative incident might have you not coming back. Mistakes and confusion do happen. Arleen who has been working with us for quite a long time, and knows you well, relayed...More

Reviewed 25 February 2017 via mobile

French Deli offers cheeses, charcuterie, olives, some wines, fresh baked breads and such, and some French grocery items, in addition to sandwiches and salads for lunch and breakfast. The offerings are very tasty. I like to stop in for a light lunch if I am...More

Thank sherthebrave
FrenchDeli, Manager at French Deli & Gourmet Shop, responded to this reviewResponded 2 March 2017

Thank you for your review and your patronage. Client's feedback helps us tremendously. We are glad to know that you enjoy our products.

Reviewed 19 February 2017

We stayed on Tortola 3 nights and went for breakfast always here: "La baguette BVI" (see their website). There are tables to eat in (downstairs and upstairs), but most people come-in to buy foodstuff for take-away (no doubt, for on their sailing yachts). It's a...More

Thank eelco2013
FrenchDeli, Manager at French Deli & Gourmet Shop, responded to this reviewResponded 21 February 2017

Thank you so very much for your review. Your detailed description will surely help other customers in making a decision to come to our shop. We appreciate your patronage during your days here and are looking forward to another visit when you vacation in the...More

Reviewed 2 February 2017

We always go here to provision with wine, cheese, and good breads before our bareboat charters. My husband looks forward to a salad nicoise for lunch there and it's a short walk from Sunsail and Moorings base.

Thank VirginiaDanceGal
FrenchDeli, Manager at French Deli & Gourmet Shop, responded to this reviewResponded 4 February 2017

Virginia, Thanks for the review and your business. We wish you have smooth winds and a wonderful stay in the British Virgin Islands. Look forward to have you next time you come down sailing.

Reviewed 21 January 2017

Great cheeses... plenty of sausages options... but make sure to grab some frozen mini chocolate croissant

Thank Anne-Marie M
FrenchDeli, Manager at French Deli & Gourmet Shop, responded to this reviewResponded 23 January 2017

Anne-Marie, thank you for taking the time to write this review. We appreciate your business and feedback.

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Ask a question
Questions & Answers
suelorde
13 July 2016|
AnswerShow all 4 answers
Response from FrenchDeli | Property representative |
Hi. I'm not familiar with any hotel named Turtle Bay. Do you know if this hotel is on the east, central or west part of Tortola? You can find us in Google Maps. Our location is by the entrance to The Moorings, the boat... More
1
Vote
dclmom34
15 November 2015|
AnswerShow all 7 answers
Response from HTPWT24 | Property representative |
French Deli is about a 20 minute walk from the cruise ship dock or 10 minutes in a taxi, heading east in direction to Rite Way supermarket, across from TICO at the entrance to The Moorings. Open Mon - Frid 8:00AM to 6:00PM... More
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Reservations, Seating, Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 3:00 PM
Location and Contact Information
  • Address: Wickhams Cay II | Tortola, British Virgin Islands, Road Town VG1110, Tortola (Formerly French Deli (AKA) DeliFrance)
  • Location: Caribbean  >  British Virgin Islands  >  Tortola  >  Road Town
  • Phone Number: +1 284-494-2195
  • E-mail
Description
We are the only specialized French and European high end gourmet and delicatessen shop in the British Virgin Islands. Come in for coffee or lunch and browse our wide selection of gourmet items, cheeses, meats, wines, champagnes, imported directly from France and our delicious breads, pastries and chocolates.Enjoy a comfortable, relaxed atmosphere, friendly service and affordable priced food.
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