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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast food
Meals
Lunch
FEATURES
Takeout, Wheelchair Accessible, Seating, Highchairs Available
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features, about
Reviews (45)
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9
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4
17
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LanguageEnglish
Traveller rating
9
7
8
4
17
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Reviewed 14 August 2021 via mobile

This place has gone terrible. I regularly used to stop off with my kids to pick up a meal for them but I will be going elsewhere in future. Poor choices (loads of items on the menu unavailable when trying to order them ), hit...and miss food quality and some staff have very poor customer service skills. Avoid and go elsewhere!More

Date of visit: August 2021
Helpful?
Reviewed 26 December 2020 via mobile

No customer service skills on their manager, don't know their own terms and conditions, used to spend around £100 a month with work. Will not be going back there.

Date of visit: December 2020
Helpful?1  
Reviewed 23 October 2020

I didnt recieve my large diet coke, when I got home I realized and phoned them, the manager sounded about 15 years old with a proper stroppy attitude, teenager like!! And give me attitude stating "I'm the manager and if you come back you will...have your free drink" I said it's not free I have paid for it?? Her attitude was very unprofessional and in my eyes Burger King is a huge franchise that should not hire children as managers!!!! I'd rather travel a slight longer and go to McDonald's any day, my biggest regret is that I gave them business never again!!!!More

Date of visit: October 2020
Helpful?1  
Reviewed 4 July 2020

Went to the drive through yesterday with my children as a treat. The girl taking the order was too busy laughing with colleagues to listen to the order. She had to ask me to repeat the order 3 times. In addition to the food I...ordered 3 drinks, 1 frozen Fanta and 2 Frozen cokes, she eventually confirmed this after she finished messing around, yet when we had our food we were given 3 fantas, plus the sauces were all wrong even though I had repeated those also. Drinks were changed but when we had the cokes both had black hair wrapped around the cups. My daughter had noticed nobody was wearing a hair net. When waiting for the food by the hatch I overhead the girl taking the order asking someone else to say that again as she was wandering around inside and no where nearly the till she was meant to be typing the order. I won’t be going back.More

Date of visit: July 2020
Helpful?1  
Reviewed 23 May 2020

Been in twice since reopened. Limited menu but quick service. Made a family very happy. A start to getting back to normal.

Date of visit: May 2020
Helpful?2  
Reviewed 6 March 2020

All in all good service but again your wi fi is not working. A company of your standing should do better.

Date of visit: March 2020
Helpful?1  
Reviewed 20 February 2020

Slow service didn’t acknowledge there were people waiting to be served at the till, once approached a young lady said ‘f*** sakes’ for us to hear once she was forced to serve. As we were waiting, the manager screamed loud enough for the whole restaurant...to hear, disgusting words to her staff - absolutely no team effort. We went to ask who the manager’s name to a girl her name was either Sophie or Sharon (she had glasses on) and we were told ‘cannot give out names sorry why’ , turns around gets the manager out there standing there insulting us hearing ‘I don’t care’ under their breathes. Never coming to this place again as it has a horrible atmosphere and unwelcoming staff. Recommend they sack that manager screaming in front of customers too :)More

Date of visit: February 2020
Helpful?2  
Reviewed 6 February 2020 via mobile

Visited this branch yesterday with a friend we went through the drive thru.My friend placed his order. Then as I was trying to place my order i was told by the lady that she can not do a separate order and if I wanted another...order I would have to drive around in a circle and make my way back through the drive thru there were only two of us and my friend only ordered a meal deal I couldn't get my head around it really and thought maybe they were joking how stupid I felt as a customer and how ridiculous I would look going back around again just to confirm there was no other customers there noone behind us noone else using the drive thru the two ladies there didn't even explain properly why we had to go around just stated they can not do 2 orders last time I will not be visiting this branch again!More

Date of visit: February 2020
Helpful?1  
Reviewed 6 June 2019 via mobile

I have been on many occasions to burger king, the staff are always friendly and kind and do everything to make sure your order is right. The food is good and if you get the app you can get great deals. If you go when...it's fairly quiet, you can have your food in less then 5 minutes. It's great if you want to go with friend to eat something, but also great if you had a long day and just want to grab something to take home and eat. Would recommend.More

Date of visit: March 2019
Helpful?
Reviewed 14 April 2019

Picked up a quick snack on the drive through. Fast service polite staff, okish food, not amazing.Had a whopper meal not very hot bit disappointing.

Date of visit: April 2019
Helpful?
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