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Mikado

Boulevard Kukulcan | Retorno Chac L-41 Hotel Zone, Cancun 77500, Mexico
+52 998 881 2000
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Overview
  • Excellent51%
  • Very good29%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“fried rice” (29 reviews)
“sushi” (97 reviews)
“yaki” (15 reviews)
Closed Now
All hours
CUISINES
Japanese, Sushi, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Boulevard Kukulcan | Retorno Chac L-41 Hotel Zone, Cancun 77500, Mexico
All Details
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Reviews (471)
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1 - 10 of 358 reviews

Reviewed 4 days ago via mobile

Honestly the best Teppanyaki I've ever eaten. Jose and Jorge gave us the best service possible and were the only things better about the experience than the food.... but not by much. THANK YOU for an excellent meal you two, you guys are awesome. I...More

Thank Gregg K
MarriottCancun, Manager at Mikado, responded to this reviewResponded yesterday

Dear Gregg K, Thank you so much for your lovely compliments, I am sure Jose and Jorge will be very happy to hear that you were more than satisfied with their service. The service staff as well as the cooking team gives their best every...More

Reviewed 1 week ago via mobile

The chicken teriyaki that my daughter had was excellent. The sushi though? Ugh. My salmon was recently thawed. The mackerel was barely thawed and pickled!?! You do get complementary edamame, but the fish here and at the other Marriott restaurants is most definitely frozen and...More

Thank K Mason S
MarriottCancun, Quality Manager at Mikado, responded to this reviewResponded 1 week ago

Dear K Mason S, Thank you for taking the time to write a review regarding your recent visit to Mikado Restaurant. I would like to offer you a sincere apology for the inconvenience you experienced. please know that I have shared your feedback with Mikado's...More

Reviewed 1 week ago

Our group of 13 had a wonderful dinner here during our trip to Cancun. We all had tappen-yaki and no one was disappointed. The food was wonderful and the service superb.More

Thank Lisa B
MarriottCancun, Manager at Mikado, responded to this reviewResponded 1 week ago

Dear Lisa B Thank you for sharing your review with us, we are really glad that you enjoyed the cuisine at Mikado, as always we try to offer the most delicious Japanese specialties, paired with a friendly and welcoming service. We would love to see...More

Reviewed 3 weeks ago via mobile

Just had dinner from the Mikado menu. We wanted to sit outside so the hostess kindly arranged for a table at the Thai place next door. The service was lovely throughout dinner. I would classify the Sushi as average, although one does tend to get...More

Thank RAFI K
MarriottCancun, Quality Manager at Mikado, responded to this reviewResponded 3 weeks ago

Dear RAFI K, Your feedback is essential for our continuous improvement, therefore we sincerely appreciate the time you took to write a comment regarding your recent experience at Mikado Restaurant. I am delighted to know that the service was lovely and that we could meet...More

Reviewed 4 weeks ago

We were at the Marriott for a conference. We came up a day early so we decided to eat dinner here one night. There was a group of eight of us. We had a great time at the hibachi table. Our private chef was very...More

Thank Rick P
MarriottCancun, Manager at Mikado, responded to this reviewResponded 4 weeks ago

Dear Rick P We truly value your feedback in regards of your visit to Mikado. Our goal is to excel at delivering culinary offerings beyond the expected to treat our guests. Please know that our culinary team is working on taking our offerings to the...More

A TripAdvisor Member
1
Reviewed 19 October 2017 via mobile

My chef Javier was awesome. Very skill with the tools friendly the taste of the food was great and he answered all the questions we had. Overall a great time. Thank you to the Mikado crew in general and leave without trying the maracuya or...More

Thank A TripAdvisor Member
MarriottCancun, Manager at Mikado, responded to this reviewResponded 4 weeks ago

Dear Guest Thank you for sharing your review with us, we are really glad that you enjoyed the cuisine at Mikado, as always we try to offer the most delicious Japanese specialties, paired with a friendly and welcoming service. We would love to see you...More

Reviewed 16 October 2017

Staff was fantastic. We were hoping a Japanese restaurant would know not to overcook the proteins. Unfortunately we had to sit and watch as our fish, shrimp, and steak were overcooked. Is it okay to say "Hey, get my food off the grill" in the...More

Thank traveling_wm
MarriottCancun, Manager at Mikado, responded to this reviewResponded 4 weeks ago

Dear travelling_wm, Thank you for taking time in order to write a comment about our Mikado restaurant. Our goal is to excel at delivering culinary offerings beyond the expected to treat our guests. We therefore take your comment very serious to keep improving our culinary...More

Reviewed 16 October 2017

I took my food back to my room at JW Marriott as I was tired, so I didn't sit inside the restaurant, but the Shrimp Teppan Yaki, white rice and Miso soup was delicious! The staff were friendly and sweet and bagged everything up for...More

Thank MelodyMoser
MarriottCancun, Manager at Mikado, responded to this reviewResponded 4 weeks ago

Dear MelodyMoser, Thanks for writing a review regarding your culinary experience at Mikado. We are glad you liked your Shripm Teppanyaki. Our staff does everything to completely satisfy our guests, no matter if it is serving on the table or packing the dish to take...More

Reviewed 9 October 2017 via mobile

Several people who attended the conference said this place was great. We did not think so. We ordered sushi and yaki soba. It just tasted off. After our experience the other folks said that had the hibachi so that was our error. I would go...More

Thank Andrea M
MarriottCancun, Quality Manager at Mikado, responded to this reviewResponded 9 October 2017

Dear Andrea M, Thank you for taking the time to write a review regarding your recent visit to Mikado Restaurant. I would like to apologize for not meeting your expectations. Please know that this is not a usual performance and I have shared your feedback...More

Reviewed 8 October 2017

We loved our dinning experience at Mikado. Our chef was fun and the food was fabulous. I highly recommend the lobster.More

Thank Susan E
MarriottCancun, Gerente at Mikado, responded to this reviewResponded 16 October 2017

Dear Susan E, Thank you for your preference! We are happy to know that you had a wonderful experience at Mikado. We strive to have the most delicious and fresh food, always offering the best of Japanese cuisine. Thank you for recommending us, we would...More

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Questions & Answers
Hockeymomgg
3 November 2016|
Answer
Response from MarriottCancun | Property representative |
Dear Hockeymomgg, You can verify our prices at mikadocancun DOT c o m
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Kids, Child-friendly, Romantic, Groups
Open Hours
Sunday
5:30 PM - 11:00 PM
Monday
5:30 PM - 11:00 PM
Tuesday
5:30 PM - 11:00 PM
Wednesday
5:30 PM - 11:00 PM
Thursday
5:30 PM - 11:00 PM
Friday
5:30 PM - 11:00 PM
Saturday
5:30 PM - 11:00 PM
Location and Contact Information
  • Address: Boulevard Kukulcan | Retorno Chac L-41 Hotel Zone, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 2000
  • E-mail
  • This restaurant is at Marriott Cancun Resort
Description
Mikado is the only restaurant in Cancun, Meico where the chef cooks in front of you. 4 Teppan-yaki tables provide the possibility to make your dinner experience an unforgettable moment. The exotic Japanese flavors and the exclusive sushi bar provide everything to make your supper extraordinary. Special kids menu available at our restaurant located at Marriott Cancun Resort.
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