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Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
US$60 - US$100
CUISINES
International
Special Diets
Vegan Options, Gluten Free Options
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meals, features, about
Reviews (341)
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263 results
Traveller rating
230
22
6
2
3
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LanguageEnglish
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Traveller rating
230
22
6
2
3
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All reviews duck souffle filet tasting menu salad bread the ritz live jazz club room wonderful jazz staff was extremely attentive impeccable service excellent food cooked perfectly last night wonderful meal beautiful restaurant
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Reviewed 1 week ago

Had an amazing meal at The Club Grill inside the Ritz Carlton Cancun. The food was as beautiful as it was delicious. We received a wonderful seared tuna amuse bouche from the chef that was scrumptious. We ordered the octopus carpaccio (octopus is not entirely...raw but it was great), steak tartare (so good we got another order), and the foie gras was melt in your mouth fantastic. The corn and crab chowder was to die for and the seabass was exceptional. For dessert we chose the coconut souffle (over chocolate and grand marnier since you can get those everywhere). We got it with the coconut sauce but also a little chocolate sauce on the side. A decadent and fitting end to a perfect meal. Service at The Club Grill harkens back to days of old where waiters were professionals who took their careers seriously. The waitstaff here is the real deal. Super attentive to your every need and they execute flawlessly serving each course with practiced precision. We were fortunate enough to get Fernando who was super helpful, sweet and charming. The manager also approached every table to make sure all the diners were happy. What a delightfully lovely dining experience.More

Date of visit: February 2021
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Reviewed 1 week ago via mobile

Wow does not do this place justice. Williams, the host, is amazing. As is the jazz duo that plays. Simply fantastic. The food can’t be beat. Our favourite is the Foie Gras (sounds snotty but this dish is really hard to find anywhere). Last night...we had the Porterhouse special. I’m a carnivore and could not resist. This is also the only restaurant I’ve recently seen that has soufflés of chocolate, coconut and grand marnier. When you consider the outrageous taxi prices ($200 mxn minimum each way - total $400+) and the pain of leaving the hotel, this is always your best bet.More

Date of visit: February 2021
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Reviewed 2 weeks ago

Celebrating here was exceptional. Every dish perfect along with attentive service. Light music completed the evening. Vegetarian available and perfect. Salads good portion size. Completed with soufflé. Thanks for a perfect mean and evening. Will be back!

Date of visit: February 2021
Helpful?1  
Reviewed 3 weeks ago via mobile

It was on the the first day of my arrival at the Ritz-Carlton, I was famished ! I asked Begoña at the concierge desk the different dining venues the institution had to offer, she recommended the Club Grill. When I arrived I was greeted with...a warm welcome, the staff was very accommodating ! The plates Chef Gregorio prepared were like works of art. My first course was a grilled Vegetables plate, 2nd Steak Tartar, 3rd Pan seard Trout and for dessert a Grand Marnier Souffle. I had it paired with a glass of Argentinian Malbec.More

Date of visit: February 2021
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Reviewed 4 weeks ago via mobile

We saved this for last, but wished we had simply gone every night. Wow. Amazing. I can highly recommend the corn soup, which is a long-time specialty of the house, as well as the duck, which is among the best I've ever had. I believe...this restaurant earned it's rating, though, on the attentive and highly-choreographed table service. The staff is hands down the best; rivaling amy fine dining in the largest cities worldwide. I can also recommend the Grand Marnier souffle, which was the perfect night cap. Ask for Oscar.More

Date of visit: January 2021
Helpful?1  
Reviewed 4 weeks ago

My family and I recently enjoyed another wonderful dinner at The Club Grill. First, the ambiance of the restaurant is just lovely; it’s modern and chic – nicely spaced, white linen clad tables with beautiful live music to provide for an exceptional and comfortable environment....Second, the service is simply impeccable. All of the wait staff is friendly, prompt, courteous, and professional. Third, the food is just excellent. We’ve dined at The Club Grill several times over the years (we were very disappointed that it was closed during our last two visits to the Ritz-Carlton, Cancun, but were delighted that it was reopened on this trip), and it’s always a winner. On our most recent visit, I started with the restaurant’s signature corn soup topped with a lovely king crab salad and truffle foam --- perfectly balanced, flavorful, and satisfying. For my second course, I enjoyed the seared foie gras accompanied by caramelized plums and a chocolate sauce – exceptional! For my main dish, I then had the beef filet served perfectly rare-plus as ordered, and with tender vegetables and a savory demi-glace. And, for the final act, I thoroughly enjoyed a true chocolate soufflé which was, as always, incredible. The meal also began with an amuse bouche of a petite teacup of soup and proper bread service with a selection of butters. We enjoyed Champagne and glasses of red with our meal. Overall, an excellent dining experience, as always.More

Date of visit: January 2021
Helpful?1  
Reviewed 9 March 2020 via mobile

Service worst I have ever seen. Had reservations at 800 we were sat after they tried to say reservation were at 840. Then Nothing for 25 mins. No bread nothing. Then when we were going to leave they came with wine and bread. Food marginal....Not what I would expect from the Ritz. Staff not friendly. Waiter cold not friendly.More

Date of visit: March 2020
Helpful?
AlexiaMBrandi, Otros at The Club Grill, responded to this reviewResponded 9 March 2020

Dear 707vidas, Thank you so much for sharing your experience with us. I sincerely apologize for the inconveniences you experienced during your dinner, all your comments have been shared with upper management to follow up accordingly. Hopefully we will have the opportunity to host you...More

Reviewed 28 February 2020 via mobile

Excellent service from beginning to end. The staff at the club room were amazingly attentive. The food was delicious! We were a party of six and had a fabulous time and a wonderful meal. Jhonny, our waiter, had only been there a month and you...would never tell: he was like a seasoned professional. Impeccable service and food all around!!More

Date of visit: February 2020
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Reviewed 19 February 2020

the best salmon I have ever eaten. Just perfectly prepared..Hihhly recommend this place.....Perfect food wonderful attentive staff. You need to eat here. Well worth the money

Date of visit: January 2020
Helpful?1  
Reviewed 26 January 2020

We were staying at the Ritz-Carlton and decided to stay on-site for dinner. As we entered the Club Grill, I thought "oh no--this looks so stuffy and formal." How wrong I was! Yes, this is an elegant, upscale restaurant, but the staff pull off the...unusual feat of offering a formal presentation of food (with several fourishes for emphasis) coupled with friendly, fun service. The food far exceeded my expectations and was absolutely delicious. We each had a glass of wine, and the pour was generous. I highly recommend the Club Grill.More

Date of visit: January 2020
Helpful?2  
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Questions & Answers
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Texan2461
2 August 2018|
Answer
Response from IanSteer | Reviewed this property |
I do not actually know, although based on their online menu, the pickings look slim. I do know however, that Senor Oscar will meet and greet and treat your vegan friends to an exquisite dining experience, from off the menu... More
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Baileysdad_13
21 March 2017|
AnswerShow all 3 answers
Response from leere2016 | Reviewed this property |
Absolutely! It's a great place for and elegant celebration. Don't expect waiters singing happy birthday though,
0
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collegeavgeek
18 September 2015|
AnswerShow all 2 answers
Response from Nora R | Property representative |
Dear Steve, Thank you for reaching out to us with your question. The dress code for The Club Grill restaurant is considered as "Elegant resort casual" and consist of Long pants or dress shorts, polo shirt or other collared... More
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