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2
Fri, 28/01
20:00

Ratings and reviews

#140 of 1,127 Restaurants in Cancun
Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$150 - US$800
CUISINES
Seafood
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (287)
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78 results
Traveller rating
62
9
4
0
3
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LanguageEnglish
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Traveller rating
62
9
4
0
3
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All reviews ceviche lobster fresh seafood pizza fries gated community toes in the sand white wine isla mujeres the entire staff our waiter hotel zone condo raul memo mezcal antonio
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Reviewed 2 days ago via mobile

Amazing food and equally great service from Janette , Joshua and Diana! Would highly recommend! A MUST for anybody visiting Cancun!

Date of visit: January 2022
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Reviewed 2 days ago via mobile

Such a nice place with view to the sea ! Delicious food! The service is great. The servers are more than kind! I recommend it 100% Miguel and Jose Mr Spider-Man where great!!

Date of visit: January 2022
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Reviewed 2 days ago via mobile

Amazing service!!! These guys made our day!! We got some of the best strawberry margaritas ive ever had and the food was the cherry on top! Thank yall for making this trip even better Josue mr. spiderman and miguel!!!

Date of visit: January 2022
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Reviewed 1 week ago via mobile

Great service and wonderful food … Miguel was great and profesional … their fish was fenomenal !! Drinks very generous and yummy !

Date of visit: January 2022
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Reviewed 3 weeks ago

We have been around for a bit and dined at places ranging from roadside diners in various corners of the world to three Michelin stars. “Puerto Santo” truly made our Cancun visit special and we dined there almost every day of our stay. The menu...is rich and varied: you can eat there for days and find a new taste and a different preparation each day. We enjoyed raw oysters, fresh salads, whole baked fish fresh off the boat (you get to pick it off the ice counter), squid, crustaceans, soups, guacamole made fresh for every order at a dedicated station, all done just right, soused and spiced just right and served always at the right time with a smile and a true appreciation for the customers and an appreciation of fine food shown by servers and all the way up to the team of five owner-managers always there and always helpful. The tequila and mescal bar is second to none as you might expect given the location. Speaking of the location, it is a charming, large, well maintained, and sparkling clean beach shack. Ask for a front row water-side table and you can take off your shoes and curl your toes on a fine, white sand of the beach. Ask for a table further back, and you can probably show up in a dinner jacket. Local crowd celebrates birthdays or just a girl’s night out or a family or a business dinner. The tourists come from all corners of the world. The local fishermen boats are moored or beached right in front of you. The place is inside of a gated community of condo buildings nearby the ferries of Puerto Juarez. The paved road ends and you drive for 100 meters on a beach-dirt road. Do not give up at the gate, just tell them where you are going, and do not get confused by the dirt road. The whole place is brilliant.More

Date of visit: December 2021
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Fernanda G, Agencia/Consultora at Puerto Santo, responded to this reviewResponded 2 weeks ago

We're so glad to read this kind of review!! Thanks so much for your visit and for taking the time to write about your experience. We hope to see you again soon!

Reviewed 5 December 2021

We went here for dinner on our first night and started the trip off wonderfully! Raul and Charlie treated us like family and helped us celebrate. The food was also delicious and atmosphere was lively. Would go back!

Date of visit: December 2021
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Fernanda G, Propietario at Puerto Santo, responded to this reviewResponded 16 December 2021

Hi Isaiah!! We're so happy to hear you had a great experience. Hope to see you back soon. :)

Reviewed 12 September 2021

Amazing moment with the waiter Goerge, the waiter, so professionnel and also friendly... we would Just drink à beer before get to the airport because the spot was so cute and authentic. But when wee meet Goerge we wouldn't stop the expérience With 1 beer...and 1 mojito so we decid too try the paela juste cooked over us... he told us the paela was delicious and effectivly it was ... many thank for this moment and we Will lovely comme again but now it's time to get back to France... hope you Will see this special text right Just for you !!More

Date of visit: September 2021
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Pura Vida Cafe, Propietario at Puerto Santo, responded to this reviewResponded 20 September 2021

Jonathan, we love reading this type of comments, it makes us so happy having clients just like you guys, coming from so far and you ended up at our place. We appreciate you took the time to write us. We hope to see you back...More

Reviewed 24 August 2021

I wanted a restaurant on the beach and found this gem on google. Simply one of the best and fresh seafood restaurants around the ferries to Isla Mujeres. Its a must try because the mixed ceviche was one of my favorites. The seared pulpo was...by far the best dish that I have had. You can get up and take a stroll on the beach after you finish eating to enjoy the views. The staff was excellent and very nice thank you Puerto Santo for your hospitality.More

Date of visit: August 2021
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Pura Vida Cafe, Propietario at Puerto Santo, responded to this reviewResponded 24 August 2021

Johnnie, Thank your for visiting Puerto Santo, we appreciate you took the time for writing your comments, and much more for Choosing Puerto Santo. We love reading this type of reviews, and we love to make our costumers happy. We hope to see you back...More

Reviewed 9 August 2021

We were told this restaurant gets fish straight from the fishermen, and we sure got the benefit of that. We arrived just as another customer had ordered the last grouper. We knew lobster was hit or miss around Cancun this year, and Puerto Santo had...no lobster "at this moment, but a fishing boat is arriving soon." Our waiter, Jorge steered us correctly all night long,so we had drinks and appetizers. The boat arrived, and the catch of the day included lobster tail, grouper and red snapper! We had the lobster cooked de la casa (creamy sauce, mushroom sauce, white wine), crab fried tacos, guacamole with pork rinds and margaritas for four. We visited 7 August 2021 in the early evening and the restaurant was about 2/3 full and a storm was approaching. During dinner the rains came pouring down, the restaurant moved outdoor tables under the palapa, dropped rain shields and did not miss a beat. Literally, the DJ picked up the tempo and patrons started dancing in the sand. A lightning strike knocked out power for a few moments, but it did not stop the festivities. A very fun evening. Our hotel is in the lower half of the hotel zone and we took a cab. There were not cabs waiting at the restaurant, so the restaurant called for a taxi after our meal, took about 10 minutes for one to arrive.More

Date of visit: August 2021
Helpful?
Pura Vida Cafe, Propietario at Puerto Santo, responded to this reviewResponded 13 August 2021

We are so glad to hear that from you, we do our best everyday to reach and overpass your expectations. We hope to see you back soon. Thank you for your comments.

Reviewed 5 August 2021

We went there for a quick lunch on the 4th of August and we were absolutely amazed by the food and the staff. Horracio and a sweet girl who gave us an excellent recommendation (unfortunately we can't remember her name and we are sorry for...that...) took care of us while we were there and made the experience just memorable. We really enjoyed chatting with them and you could tell they liked people and the restaurant. Keep them ;) The food was fresh, tasty and felt authentic. If you are in Cancun, go there and enjoy the food, the service and the amazing view on the water. You can also see Isla Mujeres in the distance. If/when we come back to Cancun, we will definitely come back to this restaurant <3More

Date of visit: August 2021
Helpful?
Pura Vida Cafe, Propietario at Puerto Santo, responded to this reviewResponded 16 August 2021

Definitely, if you come back to Cancun is a MUST coming to Puerto Santo. Thank you a lot for your comments and we hope to see you back soon.

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Frequently Asked Questions about Puerto Santo

Yes, Puerto Santo offers takeaway services.

Puerto Santo is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5