Thanks to the staff for a memorable night, delicious food in a beautiful place. Yahir and Juan were so attentive and Estefania was kind and friendly. We loved the cannoli!!More
Thanks to the staff for a memorable night, delicious food in a beautiful place. Yahir and Juan were so attentive and Estefania was kind and friendly. We loved the cannoli!!More
Dear Louise D, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff....More
Super amazing food. Service was top notch. Not one thing could be improved. Very good experience. 100% recommend.More
Dear W2595KGdustinl, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff. We...More
Very Nice restaurant and all the team Work hard and are so friendly and professional! We recommand this place. Second Time this week.More
Dear V3988UVrobertp, Thank you very much for sharing your experience with us. We greatly appreciate your comments about the good service our staff provided you with, making your dining experience an unforgettable one. We hope you will come back to dine with us again. Best...More
Excellent service from Luis and Juan. The meal was absolutely delicious. We will return to this all inclusive due to the food being so wonderful!!!More
Dear Elisabeth H, Thank you very much for sharing your valuable feedback. It is very gratifying to know that you had an excellent dinner with us and enjoyed the good quality of our food and service. We hope you can come and dine with us...More
Great food and service from Estaban, Juan, chef Carlos produces great dishes. Big up to Roni the manager and Charly on the barMore
Dear kevmc787, Thank you very much for sharing your valuable feedback. It is very gratifying to know that you had an excellent dinner with us and enjoyed the good quality of our food and service. We hope you can come and dine with us again....More
This place was so cute! We sat on the patio and had appetizers and drinks followed by a delicious Italian meal and dessert. The lobster ravioli was delicious! The tiramisu was the best I’ve had outside of Italy. Service was fantastic. We had two birthdays...in the family and they brought out chocolate cake with a sparkler at the end of our meal. All in all it was a wonderful experience.More
Dear Robin T, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff....More
The food was great. The service was meticulous and cuidado. Our waiter Jahir was amazing. Thanks to the chef Carlos. The desserts were to die for.More
Dear Felixnoel, Thank you very much for sharing your valuable feedback. It is very gratifying to know that you had an excellent dinner with us and enjoyed the good quality of our food and service. We hope you can come and dine with us again....More
After a 12 hour flight and checking in into NYX hotel we wanted to have a quick dinner so we chose Chianti restaurant inside the hotel (we were not in All Inclusive). The restaurant was quite full and we waited approx. 20 min to be...seated, as the restaurant for emptier. We just ordered a Pizza and the Squid. The Pizza was ok - the squid portion was ridiculously small. Then came the bill - we ordered for approx. 30$ worth of food and there was an additional line “Bebida Esp” for 40$ which was explained to us as a “cover charge” when the check was handed. This charge was not mentioned on the menu nor was it mentioned when we waited or when we got seated. We are used to 2-5$ cover charge but 20$ per person is not justified at all. After “checking” with colleagues, this was removed as “we were not notified”, but a tip was still required… Needless to say I will never recommend this place and I felt like in a tourist trap, which I didn’t expect from a restaurant inside an hotel … Overall a bad experience on our first day in Cancun.More
Dear Matthias, Thank you for taking the time to share your valuable review. You arrive on December 31st, on New Year's Eve. Since it was a special date, there was a cover of $20 USD per person, that includes a cocktail drink specially designed for...More
We arranged to come back here for a quick dinner after previously staying at the hotel during a trip earlier in the year. Once again, our experience was exceptional and one that we frequently talk about. Our waiter Jahir took care of us from the...moment we walked in the door and Roni/Estefania made sure we had everything we desired. The chef Carlos keeps the menu fresh and always very consistent. Could not recommend Chianti enough.More
Dear ndimitri48, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff. We...More
Hidden gem inside our resort exceeded our expectations. Very elegant and food was authentic. Esteban took very good care of us.More
Dear Q2109VTcathyp, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff. We...More
Our expectation was high as the reviews were outstanding. We are from the US and have visited a number of different restaurants in cities like Chicago and New York. We travel around the world and have visited excellent restaurants in Paris, Tokyo, Sydney, Seoul, London,...Berlin, Rome, and other places. We stayed at Hotel NYX, and eating at the restaurant was included as an all-inclusive package. Food was decent, but service was below average. The main waiter spoke politely, but he seems to except handsome tips without decent services. We were reminded not to forget that all inclusive does not include any tips. He said to us, "Don't forget." To us, waiters/waitresses serve in Deck and breakfast buffet place work much harder and deserve decent tips. We also do not drink alcohol. So the waiter rarely visited our table.More
Dear J4022UGds Thank you very much for sharing your valuable feedback. We hope that you were able to enjoy the quality of our dishes. An apology if you felt that the service was not up to standard. We usually have excellent feedback regarding the attentive...More
Service was fantastic, Esteban and JJ were very attentive, calamari, fish of the day and panna cota were very nice. Will be backMore
Dear 328zackb, Thank you very much for sharing your valuable feedback. It is very gratifying to know that you had an excellent dinner with us and enjoyed the good quality of our food and service. We hope you can come and dine with us again....More
Our waiter Esteban where is outstanding very attentive gave us nice suggestions we were really thirsty, and he kept bringing us water continually excellent waiter in all respects.More
Dear 2bepetert, Thank you very much for sharing your experience with us. We greatly appreciate your comments about the good service our staff provided you with, making your dining experience an unforgettable one. We hope you will come back to dine with us again. Best...More
My girlfriend and I visited the restaurant twice while staying at NYX Cancun. The restaurant is beautiful inside and has less tables then it could have, which provides for a more relaxed and intimate atmosphere. We were served by Ssteban, Tahit and Juan. Each trip...to the restaurant was met with exquisite service. The chefs were Javi and Carlos. I had a tuna pasta bowl and several different seafood appetiiizers. Each were eliciousnabd very filling. My girlfriend was obsessed with the carpaccio which is served in a very cool fashion. Overall loves this restaurant. The hosts/managers Roni, Fani, Omar and Janna were also very friendly and got us to our tables with drinks quicklyMore
Dear MLahey84, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff. We...More
Tonight we were at the Chianti restaurant. Our experience was the best we have had at the NYX. The food was great, thank you Carlos. The atmosphere was inviting and the perfect touch was the music being played by Daniela. Her violin skills are out...of this world and it made our dinning experience one to remember. I want to eat at Chianti every night Daniela is here to enjoy this great experience. She made our night memorable. The staff was very welcoming as well. Juan and Jahir treated us very well. What a night!!!!!More
Dear Serge R, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff....More