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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$10 - US$25
CUISINES
Italian, Mediterranean, European, Sicilian, Southern-Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (588)
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80 results
Traveller rating
63
9
1
4
3
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Time of year
LanguageEnglish
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Traveller rating
63
9
1
4
3
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All reviews tiramisu pizza spaghetti octopus carpaccio cakes salad beef emporio hotel our waiter pleasant meal delicious italian food service was impeccable main course rogelio marcos robalo sr
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Reviewed 31 July 2020

We stumbled upon this amazing Italian restaurant for dinner when we had to stay in Mexico an extra day when our flight was overbooked (yay one more day of vacation) and this was probably some of the best Italian food I've ever eaten. The service...was also incredible, thank you Marcos, Rogelio, Daniel, Gabriel, Cap Angels for making our last evening in Cancun so special!More

Date of visit: July 2020
Helpful?
I8747MGlaurac, Director General at Bacoli Tratoria, responded to this reviewResponded 3 August 2020

Dear Coroline W. It is nice to know that we exceeded your expectations in the food and the special service you received from all the Bacoli staff. Thank you for mentioning them and we look forward to serving you again. Sincerely Omar Vazquez Gaytan

Reviewed 8 July 2020

My son and I went there on our first night in Cancun. We are staying at a different hotel and our concierge made our reservation for Bacoli Tratoria. My son had the spaghetti con fruitti di mare and I had the tagliatelle with pesto. Both...dishes were excellent and the service was outstanding. Highly recommend. Also, they are doing rigorous sanitation and temperature testing for coronavirus.More

Date of visit: July 2020
Helpful?
I8747MGlaurac, Director General at Bacoli Tratoria, responded to this reviewResponded 9 July 2020

Dear deni851 Thank you so much for your opinion. It is pleasant to know that we exceed your expectations regarding food and beverages, as well as the security measures that we are implementing for your well-being. We hope to continue counting on your preference Sincerely...More

Reviewed 16 March 2020

My wife and I had dinner here twice during our stay. Reasonably priced Italian and pizza at this restaurant. Service was great.

Date of visit: March 2020
Helpful?1  
I8747MGlaurac, Director General at Bacoli Tratoria, responded to this reviewResponded 17 March 2020

Dear Nick D We are pleased to know that you found everything in Bacoli as expected. Thank you for your kind comments. Sincerely Omar Vazquez Gaytan

Reviewed 7 March 2020

Our 5th night we made a reservation at this restaurant and our server was Daniel Ramos. He made our experience so incredible that we made a reservation for every day after until the end of our trip. He constantly made sure we were taken care...of and went above and beyond to provide stellar service. He was by far the best server we had all trip. If you visit this restaurant it is a must that you ask for Daniel to take care of you. He would be the reason we come back to this hotel!!More

Date of visit: March 2020
Helpful?2  
I8747MGlaurac, Director General at Bacoli Tratoria, responded to this reviewResponded 7 March 2020

Dear Brianna M Thank you very much for sharing your opinion, it will certainly help many diners, it is good to know that we exceed your expectations regarding Bacoli service and food. Thank you for mentioning Daniel one of our stars in the service. We...More

Reviewed 5 March 2020

We've eaten here many times in the past but I don't think the food has ever been better. The sous chef, Eduardo, has really kicked it up a notch. Everything on the menu is great. My favourites are carpaccio of beef or octopus. The Bacoli...salad is fantastic as is the Crema di Pomodoro. The pasta dishes in the "Primi" section are all good. The pizzas are prepared and baked right in the restaurant and are more than enough for two people. For a main course, "Secondi", try everything if you have enough nights there. Hard for me to choose my favourite but the roballo or the chicken would certainly be contenders.More

Date of visit: February 2020
Helpful?
I8747MGlaurac, Director General at Bacoli Tratoria, responded to this reviewResponded 6 March 2020

Dear MtDoug Thank you very much for sharing your opinion about food, especially meat and octopus carpaccio, like pizzas, chicken or robalo, indeed all delicious. Thanks for mentioning the Sous Chef Eduardo We wait for you soon with all your family. Sincerely Omar Vázquez Gaytán

Reviewed 19 February 2020

The food is absolutely good but the service is even better! I reserved a table to celebrate my daughter’s 1st birthday, the hostess Nayeli and the waiter Rogelio made an incredible and nice atmosphere for us and specially for our daughter! We totally love it!!

Date of visit: February 2020
Helpful?
I8747MGlaurac, Director General at Bacoli Tratoria, responded to this reviewResponded 21 February 2020

Dear Guest, we are delighted to find out that you had such a great time at Bacoli. Thank you for commending Nayeli and Rogelio´s job. We look forward to host you again. Sincerely, Omar Vazquez gaytan

Reviewed 12 February 2020

Definitely one of the best food!!! For sure better then in Italy l! Octopus carpaccio was soo delicious and pasta omg was amazing 😍 service was perfect as well ☺️

Date of visit: February 2020
Helpful?1  
I8747MGlaurac, Director General at Bacoli Tratoria, responded to this reviewResponded 14 February 2020

Dear Annuszka15 We are thrilled to know that you had such a great time at Bacoli. We look forward to host you again in the near future. Sincerely, Omar Vazquez Gaytan

Reviewed 25 January 2020 via mobile

We made reservations at the hostess desk for 6pm when they open. We were told to be there 15 minutes early or they would give our table away. We arrived at 5:45pm and they had the door locked and would not acknowledge us. At 6pm...they let us in. There maybe 4 tables during our time slot. We got our appetizer around 6:30, it was a cold cheese plate, and our dinner around 7pm. I ordered the pork and mine was cold. My husband had pizza and it was ok but not hot. The waiter was great, but the food was not worth the wait or the threats we were given. I would take buffet over this place every time.More

Date of visit: January 2020
Helpful?
Gerencia G, General Manager at Bacoli Tratoria, responded to this reviewResponded 25 January 2020

Dear Mary N We are so sorry to hear this lack of service, its not our standard and I thank you for letting me know this. Please trust me when I say that measurements will be taken to avoid any one happens for this again....More

Reviewed 20 January 2020

Loved the food, loved the atmosphere. The wine selection was very good, and the pasta was delicious.

Date of visit: January 2020
Helpful?
Gerencia G, General Manager at Bacoli Tratoria, responded to this reviewResponded 21 January 2020

Dear 553sierrac ITs so great to learn that you had such a great time with us, and that you enjoyed the food and the service. We look forward to host you again in the near future. Sincerely, Omar Vazquez Gaytan

Reviewed 16 January 2020

I absolutely loved this resteraunt on our vacation. The food was delicious and I wanted to try as much of everything as I could. I found the service to be excellent and our waiter rogelio venegas was amazingly helpful. I definitely recommend eating at Bacoli...on your travels.More

Date of visit: January 2020
Helpful?
Gerencia G, General Manager at Bacoli Tratoria, responded to this reviewResponded 16 January 2020

Dear Guest, We are so happy to learn that you had such a wonderful time, thank you for commending Rogelio´s performance. We look forward to host you again in the near future. Sincerely, Omar Vazquez Gaytan

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Questions & Answers
Ask a question
punka49
4 February 2020|
Answer
Response from Gerencia G | Property representative |
Thats a good suggestion, we will as of today!
0
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231luigic
17 September 2019|
Answer
Response from Gerencia G | Property representative |
Grazie per avermelo chiesto. Non ha a che fare con l'origine dei proprietari, a loro piaceva, il nome di Bacoli per essere una delle 4 isole importanti in Italia, Adoc con il tipo di cibo che sarebbe stato dato. Grazie
0
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CAC313
3 February 2019|
AnswerShow all 2 answers
Response from Gerencia G | Property representative |
Nop, there is not!!
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