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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$750 - US$1,500
CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (1,132)
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283 results
Traveller rating
258
16
3
3
3
Traveller type
Time of year
LanguageEnglish
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Traveller rating
258
16
3
3
3
Show reviews that mention
All reviews sushi nigiris omakase salmon vegan menu our waiter amazing service great server amazing restaurant amazing experience delicious food aaron puerto teppanyaki chef mall waiters
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Reviewed 3 days ago

Due to the bad time at our resort we decided to celebrate our honeymoon outside, this restaurant was great, food, cocktails and service we excellent, they have very interesting premium products and it won't disappoint, if you go to cancun you should try it.

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 June 2022 via mobile

The ambiance was very nice on the inside. Nuk was our server and she took great care of us and provided great service. I would recommend coming here to eat and get food service.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hiromi, Director de Relaciones Públicas at Hiromi, responded to this reviewResponded 2 weeks ago

Hello , thank you very much for taking the time to write and share your experience with us . It is a pleasure to read that our staff treated you as you deserve and that you liked all the food . We will be be...More

Reviewed 15 May 2022 via mobile

The restaurant offers an Omakase tasting menu of 10, 15, or 21 pieces. My wife and I enjoyed sharing the 21 pieces and each was a masterpiece of flavors, appearance and texture. This has become a must return on our next visit to CancunMore

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hiromi, Director de Relaciones Públicas at Hiromi, responded to this reviewResponded 24 May 2022

Hello , thank you very much for taking the time to write and share your experience with us . It is a pleasure to read that our staff treated you as you deserve and that you liked all the food . We will be be...More

Reviewed 12 May 2022 via mobile

Excellent sushi and service. If your looking for sushi in cancun this is the spot. Highly recommend. This is the Top spot!More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hiromi, Director de Relaciones Públicas at Hiromi, responded to this reviewResponded 24 May 2022

Hello , thank you very much for taking the time to write and share your experience with us . It is a pleasure to read that our staff treated you as you deserve and that you liked all the food . We will be be...More

Reviewed 2 May 2022 via mobile

I had dinner in this restaurant 3 years ago and it was fantastic. Unfortunately this time everything has changed. Staff not so professional, I ordered a roll not spicy and it was terrible spicy. The tools not so tasty but the worst dish was the...sashimi, 25 dollars for nothing, just 6 very small slices of nothing. This was a mockery !More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hiromi, Director de Relaciones Públicas at Hiromi, responded to this reviewResponded 3 May 2022

Thank you for sharing your feedback. I apologize that you did have a few things that did not go so well. We thank you very much to share these areas of opportunity to improve the experience of all travelers. We are continually trying to improve...More

Reviewed 26 April 2022

Great Place! The food is delicious, ambience classy and chill. The waiter Hugo gave us a lesson on Sakes and was extremely friendly and efficient! Super recommend !!More

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hiromi, Director de Relaciones Públicas at Hiromi, responded to this reviewResponded 3 May 2022

Hello , thank you very much for taking the time to write and share your experience with us . It is a pleasure to read that our staff treated you as you deserve and that you liked all the food . We will be be...More

Reviewed 18 March 2022

The food was worth the price! Hugo was super kind and had the best recommendations to eat! Very nice ambience and amazing food flavors! Must go there!More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hiromi, Director de Relaciones Públicas at Hiromi, responded to this reviewResponded 29 March 2022
Google Translation

Hola , muchas gracias por tomarse el tiempo para compartir su experiencia en Hiromi . Estamos muy contentos de saber...More

Reviewed 18 March 2022 via mobile

Lovely food, Lovely staff. Our waiter AARON was very helpful, friendly and fun. It was a much enjoyable experience with friends.More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hiromi, Director de Relaciones Públicas at Hiromi, responded to this reviewResponded 29 March 2022

Hello , thank you very much for taking the time to write and share your experience with us . It is a pleasure to read that our staff treated you as you deserve and that you liked all the food . We will be be...More

Reviewed 25 February 2022 via mobile

Started lovely. Then service got poorer as the place got busy. We were just out of sight and out of mind. Our crepes for the kids were delayed because we were told the owner swooped in and just took them. …followed by a case of...food poising on my last day. - not great. Won’t be returning.More

Date of visit: February 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hiromi, Director de Relaciones Públicas at Hiromi, responded to this reviewResponded 6 March 2022

Thank you for sharing your feedback. I apologize that you did have a few things that did not go so well. We would like you to write to rp.hiromi@gmail.com the next time you come to the restaurant and the manager will take care of you...More

Reviewed 24 February 2022

Aarón Lopez was our waiter 100% of excellent service, a must if you come to Cancun, awesome food and drinks, if you want to eat great food this is the right place.More

Date of visit: February 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hiromi, Director de Relaciones Públicas at Hiromi, responded to this reviewResponded 6 March 2022

Hello , thank you very much for taking the time to write and share your experience with us . It is a pleasure to read that our staff treated you as you deserve and that you liked all the food . We will be be...More

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Questions & Answers
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Cruiser06549755142
17 June 2021|
Answer
Response from Philly-JoeyG | Reviewed this property |
Really hard to quote because everything is all carte $40-50 with drinks
0
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Frequently Asked Questions about Hiromi

Yes, Hiromi offers takeaway services.

Yes, Hiromi is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Hiromi is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4