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Tora Cancún

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tora Cancún
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice Best of the Best
RATINGS
Food
Service
Value
About
By Grupo RosaNegra® Japanese robata grill restaurant, where the balance between the traditional Japanese and the creativity of modern cuisine is combined with the highest quality of our gourmet product selection. That's how this Japanese-born concept, where the robata grill stars in the flavor, arrives in Mexico.
PRICE RANGE
US$30 - US$39
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
CUISINES
Japanese, Seafood, International, Sushi, Asian
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Table Service, Waterfront
Reviews (2,709)
Filter reviews
1,210 results
Traveller rating
1,106
46
22
12
24
Traveller type
Time of year
LanguageEnglish
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Traveller rating
1,106
46
22
12
24
Show reviews that mention
All reviews sushi sashimi platter gyoza wagyu truffle rice alfredo cake salmon short ribs steak fire show our waiter amazing experience amazing food dining experience rosa negra
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Reviewed yesterday

Awesome food and very, very great customer service.. U definitely won't be disappointed... Good music!!!!

Date of visit: January 2022
Helpful?
Reviewed yesterday

I had an amazing night Good was DELICIOUS and spectacular I love thé champagne gratuity in the ladys ;-)

Date of visit: December 2021
Helpful?
Reviewed 4 days ago via mobile

Juan Thomas was excellent and did everything he could for us to have a great time! He should get a raise or a promotion!

Date of visit: January 2022
Helpful?
Reviewed 1 week ago via mobile

Absolutely loved the service and food !! The staff were very helpful and super lovely. Highly recommended coming here for dinner it has a romantic vibe and also a very cool vibe for a group of friends!

Date of visit: January 2022
Helpful?
Reviewed 1 week ago

Wow!!! My partner and I were blow away by this place. A whole experience with best staff ever, live drumming, fireworks and food and drink presentation! Osmar was wonderful and attentive and so helpful with our questions and requests. Can’t wait to be back!

Date of visit: January 2022
Helpful?
Joshua Campos, Director de Relaciones con Clientes at Tora Cancun, responded to this reviewResponded 1 week ago

Dear stellabluej, Many thanks for your very nice comments regarding your recent visit to Tora Cancun, it was such an honor to serve you on this occasion. We would love to receive you very shortly, thank you for your visit, see you very soon.

Reviewed 1 week ago via mobile

The food and service were both very good, but beware the prices are inflated by a lot. If you don’t care, you will have a very nice meal. If you do care about price/value ratio, get ready for some sticker shock. Wines, especially Champagne and...bubbly, are way overpriced. My suggestion is to order cocktails and beer on the drink side. On the food side, it’s a minefield of good stuff that’s too expensive. Get Shishitos, maybe gyoza, a couple rolls and call it a nightMore

Date of visit: January 2022
Helpful?
Joshua Campos, Director de Relaciones con Clientes at Tora Cancun, responded to this reviewResponded 1 week ago

Dear veganhater, It is such a pleasure to read your lovely comments regarding your recent visit to Tora Cancun thank you very much for taking the time to post them through this means. Your welcome back any time, we will be waiting for you.

Reviewed 1 week ago via mobile

We dont know why we came on our last night it was the best night have spent in cancun we got the best seats at the restaurant and definitely referring all our friends to come here ! And coming back here without a doubt !...Service is unreal and show is insane !!!!!!!More

Date of visit: January 2022
Helpful?
Joshua Campos, Director de Relaciones con Clientes at Tora Cancun, responded to this reviewResponded 1 week ago

Dear 166jordanr, Many thanks for allowing us to read about your recent dining experience through this mean, we are more than happy that you had a wonderful evening with us. We would love to welcome you once again, come back soon, we will be waiting...More

Reviewed 2 weeks ago via mobile

As my wife and I were looking around for perfect restaurants, we could not have picked better than Toro There Food was the best that we've tasted in Cancun and Oscar our server was the greatest we've seen yet. Every item that he refers to...was 100% accurate when it comes to Taste and presentation.. We will be coming back every time we visit CancunMore

Date of visit: January 2022
Helpful?
Joshua Campos, Director de Relaciones con Clientes at Tora Cancun, responded to this reviewResponded 1 week ago

Dear 414faithc, Many thanks for sharing with us your kind comments regarding your recent visit to Tora Cancun, it was a pleasure to have been your host during this lovely evening. We would love to serve and pamper once again your palate, see you very...More

Reviewed 2 weeks ago via mobile

Candle lit Atmosphere on the water with good music. The service was great. The food was delicious and presentation was awesome. Recommend and will come back again.More

Date of visit: January 2022
Helpful?
Joshua Campos, Director de Relaciones con Clientes at Tora Cancun, responded to this reviewResponded 1 week ago

Dear davidcR6521KX, Many thanks for sharing with us your kind comments regarding your recent visit to Tora Cancun, it was a pleasure to have been your host during this lovely evening. We would love to receive you very soon, to keep pampering you, with the...More

Reviewed 2 weeks ago

AMAZING! One of the best restaurants I have been to. We came here to celebrate our 4yr Anniversary; and everything is great! From the view, atmosphere, food, and especially the service. View (10/10) = You can see the ocean from the dinner table, which was...breath-taking. We came around sunset and stayed throughout the night. Atmosphere (10/10) = It began as a romantic quiet restaurant. As the night progressed it turned into a whole vibe. The music was great (but not over bearing) so you can still enjoy conversation. There is a a Fire Show & Fireworks Show later on in the evening -- which was spectacular! Food (10/10) = Everything came out amazing and delicious. Presentation was on point and the menu is very accommodating to all restrictions (allergies, vegetarian, seafood, non-seafood) Service (10/10) = Cannot say enough about how great our server (Osmar) was. He was very attentive and recommended amazing choices to us. The entire staff was always very approachable and friendly. They definitely get everyone in the mood to enjoy the music and let you know when the shows are about to start. If you are ever in Cancun, Q.R. -- this is a must go!More

Date of visit: December 2021
Helpful?
Joshua Campos, Director de Relaciones con Clientes at Tora Cancun, responded to this reviewResponded 1 week ago

Dear Mohammad Q, Many thanks for taking the time to write your opinion regarding your recent visit to Tora Cancun, we were more than glad in receiving you on this occasion. We would love to receive you very soon, for another memorable experience.

View more reviews
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Questions & Answers
Ask a question
allysun23
2 June 2021|
AnswerShow all 2 answers
Response from world_foodlovetravel | Reviewed this property |
Seems like it! Live show was at 7 I think and the fireworks show was at 10. You might want to try and confirm and even hit up both events if you stay for enough food!
0
Votes
Axel A
10 March 2020|
Answer
Response from scroushore | Reviewed this property |
I am sorry but I do not speak Spanish.
0
Votes
nicyay
16 August 2019|
AnswerShow all 2 answers
Response from beagles1013 | Reviewed this property |
The menu shows pesos if I recall correctly. I strongly urge you to pay in pesos. When the conversion is done by the credit card company it is less costly to you that having the restaurant make the conversion. I feel like I... More
2
Votes
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Frequently Asked Questions about Tora Cancún

Yes, Tora Cancún is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Tora Cancún is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 5
  • Value: 4.5