We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Reserve a table
2
Wed, 06/12
20:00
About
For those looking for a fascinating gastronomic and sensory experience, this avant-garde design restaurant with incredible ocean view allows customers to watch the chefs prepare their dishes directly on their teppanyaki griddles.
PRICE RANGE
US$20 - US$100
Special Diets
Vegan Options, Gluten Free Options
Meals
Dinner
CUISINES
Japanese, Sushi, Asian
FEATURES
Reservations, Seating, Validated Parking, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Free off-street parking, Wine and Beer
Reviews (2,076)
Filter reviews
577 results
Traveller rating
537
27
5
3
5
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
537
27
5
3
5
Show reviews that mention
All reviews sushi fried rice salmon cheesecake steak nyx hotel chef victor welcome drink delicious food an amazing experience super attentive amazing service great dinner took great care beautiful restaurant isis ivonne
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed yesterday

What a great dinner we had at Umami. Food was delicious, and from the first moment we had the most amazing experience. A shoutout to the team, specially to Samantha, Guadalupe, Rodrigo, Yensy and Nadia. We will definitely comeback.

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed yesterday via mobile

Samantha, Eduardo,Rodrigo, Yensi, every body was super.the sushis, the salad, was very good, the service was great. I recommend it.

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 days ago

Nice show, friendly chef and waitress. Food is refresh. Good experience and memory in Cancun. Steak is a bit fatty. :)More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 4 days ago

Dear Climber36478607270, Thank you very much for sharing your valuable feedback. It is very gratifying to know that you had an excellent dinner with us and enjoyed the good quality of our food and service. We hope you can come and dine with us again....More

Reviewed 1 week ago

We had a lovely time. Yensy, the hostess came to pick us up at the bar when our table was ready. The manager, Nadia, is super professional and friendly. The chefs, Eduardo and Ediberto cooked the best sushi I've ever eaten and all the food...looked like pieces of art. Rodrigo, the mixologist was great with the drinks as well. The waitress, Samantha, is super friendly. Everybody is so nice and helpful. The place has such a good vibe. It was a great experience. Definitely repeating!More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 1 week ago

Dear diogomK5924HjJ, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff. We...More

Reviewed 1 week ago

The staff were very nice and professional, the chefs and the food were great. A special thanks to the hostess Teny, the manager Nadia, the waitress Samantha, the chefs Eduardo and Ediberto and the mixologist Rodrigo.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 1 week ago

Dear JoaoMBAzevedo, Thank you very much for sharing your experience with us. We greatly appreciate your comments about the good service our staff provided you with, making your dining experience an unforgettable one. We hope you will come back to dine with us again. Best...More

Reviewed 1 week ago

My mom and I had dinner here multiple times throughout our week-long stay at NYX! The service and food were both amazing, which influenced us to come back night after night. We had the sushi and the hibachi and both were SO good! We had...a great time due to the incredible staff that were working: Luis, Juan, and Sofia (waitress and waiters); Magdaleno and Edilberto (chefs); Rodrigo (mixologist); Yensy (hostess); and Nadia (manager)! 🙌More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 1 week ago

Dear 375kennedyd, We appreciate that you have shared your comments with us. We are proud that you had an excellent evening with us. We appreciate your comments about the quality of our food and the good service you received from our staff. We look forward...More

Reviewed 1 week ago

We went for dinner included in our All Inclusive hotel. The service was amazing and the food was delicious, very tasty and in a fine quantity. The waitress - Samantha - was very kind and helpful. The chef - Magdaleno - was very experienced and...funny. The mixologist- Rodrigo - was very kind and professional, I asked for a drink with lychee but this fruit was not available so he suggest another one that was fantastic, the first drink offered with white wine, whisky and juices was delightful.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 1 week ago

Dear juliasallesoliveira, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff. We...More

Reviewed 2 weeks ago via mobile

Nice atmosphere. Samantha and Rodrigo were friendly and helpful. Guadeloupe the chef was a pleasure to watch cooking our food. Very witty and attentive.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 2 weeks ago

Dear Miruna H, Thank you very much for sharing your valuable feedback. It is very gratifying to know that you had an excellent dinner with us and enjoyed the good quality of our food and service. We hope you can come and dine with us...More

Reviewed 2 weeks ago

Awesome service. Thanks to Sofia, Oliver the chef, Rodrigues, Yensu ,and Nadia. Great food and service. Sofia is so kind and friendly. Thank you so much. Have a great time here. Must try once if you live in NYX.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 2 weeks ago

Dear _P1295SO, Thank you very much for sharing your experience with us. We greatly appreciate your comments about the good service our staff provided you with, making your dining experience an unforgettable one. We hope you will come back to dine with us again. Best...More

Reviewed 2 weeks ago

Very recommended food is good and service is extraordinary. The restaurant has very good vibe for friends or family having dinner or lunch hereMore

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 2 weeks ago

Dear Curiosity17800341228, We appreciate that you have shared your comments with us. We are proud that you had an excellent evening with us. We appreciate your comments about the quality of our food and the good service you received from our staff. We look forward...More

Reviewed 2 weeks ago

The Sushi bar (which you don't need to reserve) at Umami is undoubtedly the best meal we've had at NYX Cancun. Our waitress Astrid was the perfect level of attentiveness, and the fresh food made by Ediiberto and the team was sensational - so much...so we are hoping to visit again during our stay. It had the best variety and was fantastic to watch Ediiberto at work whilst we ate. We also wanted to shout out our hostess Yensy who recognised used from our previous visit a few nights prior and was a friendly face. All under Nadias team working tonight they made our honeymoon feel very special! Thank you!More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 2 weeks ago
Google Translation

Dear H3270GYcharliep, Muchas gracias por compartir su experiencia con nosotros. Agradecemos enormemente sus comentarios sobre el buen servicio que nuestros...More

Reviewed 3 weeks ago

Excellent restaurant! Amazing show!! ♥️. Thank you chef Guadeloupe. Hotesse Yensy. Waitress Nadia and Samatha were the best! Drink by Rodrigo was sooo good. Second time here and not the last! ♥️More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 3 weeks ago

Dear Robishow, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff. We...More

Reviewed 3 weeks ago

Fantastic! Great show and lovely chef! The waitresses were lovely! Thank you Nadia & Samantha :) would 100% recommend and will be coming back!More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 3 weeks ago

Dear Ash_Clarke, Thank you very much for sharing your experience with us. We greatly appreciate your comments about the good service our staff provided you with, making your dining experience an unforgettable one. We hope you will come back to dine with us again. Best...More

Reviewed 4 weeks ago

The food and drinks are out of this world! My friend and I came two nights on a row and we weren't disappointed by anything. The atmosphere is so calm and ambient and the service is excellent. Their mixologist is a genius and the chefs...and hosts were so incredibly inviting. I absolutely recommend you try out Umami during your stay at NYX!More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 4 weeks ago

Dear alexandrahC1567EG, Thank you very much for taking the time to share your kind comments. We are pleased that you had an excellent dining experience. We greatly appreciate your comments about the quality of our food and the attentive service provided by our staff. We...More

Reviewed 4 weeks ago

The view of the ocean was fantastic! Food was incredibly good, all the staff were extremely attentive and readily available for anything we needed. We really enjoyed the atmosphere. Highly recommend this restaurant and will come back hopefully soonMore

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaciones Publicas Cancun, Director General at Umami, responded to this reviewResponded 4 weeks ago

Dear World_trip14. Thank you very much for taking the time to share your kind comments. We are very pleased to read that you had a wonderful evening with us. We appreciate your compliments, especially your comments about the quality of our food and the friendly...More

View more reviews
Best nearby
Best nearby hotelsSee all
Hotel NYX Cancun
10,964 reviews
.10 km away
Beach Palace All Inclusive
8,790 reviews
.14 km away
Flamingo Cancun Resort
5,595 reviews
.36 km away
Cancun Plaza - Best Beach
26 reviews
.37 km away
Best nearby restaurantsSee all
KAI
1,681 reviews
.53 km away
Bubba Gump Shrimp Co.
7,842 reviews
.45 km away
Restaurante Chianti
2,266 reviews
.05 km away
Best nearby attractionsSee all
La Isla
10,941 reviews
.64 km away
EL Sol de Cancun
139 reviews
.44 km away
Cancun Wax Museum
206 reviews
.70 km away
Delirio Day Club
59 reviews
.25 km away
Questions & Answers
Ask a question
732heatherr
19 May 2020|
AnswerShow all 2 answers
Response from Direccion7 | Property representative |
Dear Heather. With the all-inclusive plan and from 3 nights onwards the specialty resteaurants are included. Cordially Guest Experience Manager
0
Votes
Google Translation
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

Umami, Cancun - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Umami

Yes, Umami is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Umami is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 5
  • Atmosphere: 5