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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Location and contact

2.7 km from Playa Tortugas
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About
Reastaraunt ,bar,caribbean,Fusion.Located at the Royal In Cancun
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
CUISINES
Seafood, Caribbean
FEATURES
Outdoor Seating, Seating, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Table Service, Reservations, Waterfront, Beach
Reviews (428)
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333 results
Traveller rating
226
71
26
6
4
Traveller type
Time of year
LanguageEnglish
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Traveller rating
226
71
26
6
4
Show reviews that mention
All reviews lunch grilled grouper seafood pizza nachos salad hyatt zilara ate here great food great place to eat outstanding service capitan sergio christian resort waiters
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Reviewed 8 January 2021

Loved this outdoor restaurant. We probably went here the most because the atmosphere was casual. The ceviche was our favorite.

Date of visit: September 2020
Helpful?1  
Reviewed 29 December 2020

This outdoor restaurant was our beachfront hangout for breakfast, lunch and a few dinners. The food was delicious, the presentation was imaginative, and the staff was marvelous.

Date of visit: December 2020
Helpful?1  
Reviewed 3 December 2020

Angel (Miguel) and Elieso (spelling?) had great service and recommendations. Try their banana flavored mudslide!

Date of visit: December 2020
Helpful?1  
Reviewed 19 November 2020

This restaurant is located out by the pool and has breathtaking views of the ocean. The menu offered a wide variety of selections and the food was delicious. Hugo always took wonderful care of us, his service was exceptional! Sharon

Date of visit: October 2020
Helpful?1  
Reviewed 13 November 2020

Open air dining with views of the ocean, beach and pool. Wide variety on the menu means there is something for everyone. Service is top notch.

Date of visit: October 2020
Helpful?1  
Reviewed 5 November 2020

The view of the ocean from every table makes this a perfect selection for your meal. Try the tacos and you MUST have the grilled pineapple with coconut ice cream......I ate there everyday JUST for that!

Date of visit: October 2020
Helpful?1  
Reviewed 28 October 2020

We had lunch and dinner multiple times at Pelicanos. We really liked the calimari and shrimp coctail (which was true mexican style) Very tasty!

Date of visit: October 2020
Helpful?1  
Reviewed 27 October 2020

Carlos was always willing to get us in for breakfast, lunch, and dinner, no matter how many people we had. We ate here every morning for 7 days..

Date of visit: October 2020
Helpful?1  
Reviewed 21 October 2020

Our Capitan (Carlos) made us very very welcome ever time we dined here. We at breakfast, lunch and dinner multiple times during our stay. This is NOT a beach bar restaurant. Yes, it's by the pool, looking out at the gorgeous beach and water. However,...the menu choices we plentiful and the service was stellar. My favorite dish was the grilled grouper with Mexican spice. The chef's prepare the food out in the open and do a phenomenal job. This was of particular interest to us because most poolside/beachside dining in other hotels prepare the food in the back or at another kitchen and deliver it. Huge shout out to Hugo, Wilson and Gisel for their outstanding service and attention to detailMore

Review collected in partnership with Hyatt Hotels
Date of visit: October 2020
Helpful?1  
Reviewed 21 October 2020

We ate the majority of our meals here during our stay and loved everyone of them. The staff is amazing - shout out to Sergio, Wilson, Gisel, Alfredo, Hugo and Carlos.

Date of visit: October 2020
Helpful?1  
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Questions & Answers
Ask a question
pauleyjoyce
6 May 2015|
Answer
Response from Nursemate01 |
we are here now, you can call now and request a high room..we have the 3rd floor oceanfront and it is beautiful..No room here would be bad!
0
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Alice E
2 January 2015|
Answer
Response from SteveH-FL |
If you are planning on visiting from the Cancun area, most of the hotels have arrangements with reputable tour companies that will take to from and back to the hotel. I would strongly recommend using your hotel's concierge... More
0
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