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Travel safe during COVID-19
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regular temperature checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$6 - US$33
CUISINES
Caribbean, Seafood, International, Fusion
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (3,677)
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2,863 results
Traveller rating
2,169
379
177
79
59
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Time of year
LanguageEnglish
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Traveller rating
2,169
379
177
79
59
Show reviews that mention
All reviews seafood scallop risotto tequila shrimp crab legs cheesecake king crab surf and turf salad steak white fish tacos shaved ice catch of the day jw marriott our waiter the wait staff an appetizer
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Reviewed 2 days ago

Excellent food, great view, live music, kind waitress. Barbara was very friendly and professional. Thank you!

Date of visit: March 2021
Helpful?
Reviewed 4 days ago

The whole crew was amazing but Fausto and Cruz were incredible. They were both very attentive, gave great recommendations, and pleasant to speak to. The food was fresh and diverse! Definitely coming back!

Date of visit: March 2021
Helpful?
Reviewed 4 days ago

Karen was our server and she was great! Every time we visit Cancun we come back to Fred’s! Best seafood in Cancun and always such a fun atmosphere. Tonight we had live music which was excellent. Will definitely be back next year.

Date of visit: March 2021
Helpful?
Reviewed 5 days ago via mobile

Last time I was there Cruz and Denise took care of us. Awesome team, they helped us all the way. Food amazing and above all drinks and desserts. Keep up the good work guys.

Date of visit: March 2021
Helpful?
Reviewed 5 days ago

Derrick and Rogelio were incredible and provided excellent service. The food was top notch as were the drinks. Highly recommend the crab cakes for starters and the flaming coconut shrimp as an entree. The caramel soufflé is a great way to end the meal. Can’t...say enough about this place and the service!More

Date of visit: March 2021
Helpful?
Reviewed 6 days ago

We went early to see the sunset. We sat a well located table outside. We had white wine by the glass. I had the crispy grilled octopus and my girlfriend the fish and shrimp Yucatan ceviche. We then shared the flamed coconut shrimp and french...fries and grilled asparagus and the 3 chocolate cake. The food was excellent, very creatively presented and service was friendly and attentive. It was on the expensive side but very much worth it.More

Date of visit: March 2021
Helpful?
Reviewed 1 week ago via mobile

This was our favorite dining experience of the whole trip. My wife and i were big fans of the wait staff. Mercedes and Franco were wonderful servers. Very warm and welcoming. We will certainly be back on the next trip.

Date of visit: February 2021
Helpful?1  
Grupo Anderson's, Gerente at Fred's, responded to this reviewResponded 6 days ago

Hello Steve! Thank you very much for posting a review of your visit, we feel very pleased to know that Mercedes and Franco took excellent care of you and that you enjoyed our menu. See you next time!

Reviewed 2 weeks ago via mobile

Our first visit was last night during the pandemic and the restaurant was clean and sanitary. They checked your temperature, logged it and had hand sanitizer for use. I had made reservations for 4 via Open Table and asked for a table with a sunset...view and that’s exactly what we got. They sat us outside on the patio. The sunset was beautiful with the view of the lagoon. Once we got seated the staff noticed my kids had their small backpacks with them and brought over a bag stand so it would be out of the way. The service here is by far the best we’ve had so far during our day 5 of 8 stay in Cancun. It’s even better than a couple places we ate at in the Marriott/JW Marriott where we were staying at across the street. We were lucky enough to get Mercedes as our server. She was absolutely fantastic!!! Very friendly and attentive. If you ever come here ask for Mercedes to serve you. You won’t regret it. My husband likes to make small talk with everyone he meets while we’re on vacation. Mercedes was very cordial and didn’t rush, even though she was busy, my husband’s conversation with her which he appreciated. She had a serving partner, Jesus, and he was awesome as well. He was quick at getting everything we asked for. The entire staff there was great and always checking up on us. You can see that they were all working as a team and working for every customer around us to ensure each person had an excellent experience. The food was good and reasonably priced for what you would expect for seafood and this type of restaurant as we compared it to what we would get back home in Seattle. We ordered the seafood platter, side of asparagus, mashed potatoes and french fries to share. We were surprised and received a chef’s special shot of soup w/shrimp and potatoes. The platter came out on a super hot plate with some grilled fish, octopus, crab, lobster, shrimp and side of melted butter. I think it was all grilled, a little dark outside to tell. First bite of lobster was ok, but second bite with the butter was yum. Butter was delicious with all the seafood. Octopus was not as chewy as I thought it would be and was tender. My husband liked the mashed potatoes, but the my girls and I think garlic mashed potatoes would’ve been better. My teen girls got virgin pina coladas and they liked it. We’re usually too full for dessert, but they brought out an iPad with a video of all the desserts they had. I love that I can see what I’m actually getting and not just reading what it is on the menu. All the desserts looked so good we had to order one, the coconut pie, to share. It was delish!More

Date of visit: February 2021
Helpful?1  
Grupo Anderson's, Gerente at Fred's, responded to this reviewResponded 6 days ago

Hello Janelle! Thank you very much for posting a review of your visit, we really appreciate the time you took on sharing your experience. We feel very pleased to know that Mercedes and Jesús took excellent care of you and that you enjoyed our menu....More

Reviewed 2 weeks ago

I can't even begin to explain this amazing place. Typically I do not like to go to overrated restaurants. However, this place made me believe again. Service was impeccable. Food was to die for and thevdrinks.. amazing. Eddwi and his team were most so welcoming....We plan to be here again this year and will definitely come visit him and his team 💙❤More

Date of visit: February 2021
Helpful?
Grupo Anderson's, Gerente at Fred's, responded to this reviewResponded 6 days ago

Hello Roxy! Thank you very much for your review! We are pleased to know that our menu and mixology was to your liking, we will gladly share your comment with our staff and Eddie to continue offering you the best service on your next visit....More

Reviewed 2 weeks ago

Visited this restaurant because it was recommended by our hotel. We ordered tuna tartar, risotto, octopus and salmon. The octopus was too dry and salty. Tuna tartar and salmon contained some sore sauce - teriyaki would suit these dishes much better. There was garlic in...the risotto and it spoilt all the taste. Both of us suffered stomach pains after this dinner. The selection of white wine was very poor: we tried to select a bottle for 50 dollars - could not find anything at all (tried Rueda, Albariño, Chardonnay and Sauvignon blanc). I guess the restaurant expects you to spend much more than that if you want something nice. Anywhere in Europe white wine would cost twice as less and would not be a problem at all. It took half an hour for the servants to bring menu and they actually did it only upon our request. As for the food my general impression is that the restaurant has to reconsider their kitchen if it really wants to position themselves as a gourmet place.More

Date of visit: February 2021
Helpful?
Grupo Anderson's, Gerente at Fred's, responded to this reviewResponded 6 days ago

Dear Svetlana, we want to extend our sincerest apologies concerning the issues that you have faced. As you can see from our other reviews, we pride ourselves on providing great customer service and we'd like to do the same for you. We may not be...More

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Questions & Answers
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Razorback74
18 April 2019|
AnswerShow all 4 answers
Response from watkinstravel | Reviewed this property |
No not really.
2
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Sara H
17 October 2018|
AnswerShow all 2 answers
Response from WendyW2 | Reviewed this property |
Yes. My granddaughter ordered the kids burger but wouldn’t eat it because it was heavily seasoned. It also had a strong smell of onions that she didn’t like.
0
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