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KAI

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Wed, 19/05
20:00
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regular temperature checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

There aren't enough food, service, value or atmosphere ratings for KAI, Mexico yet. Be one of the first to write a review!

Details

PRICE RANGE
US$20 - US$76
CUISINES
Japanese, Seafood, Sushi, Asian, Japanese Fusion, Healthy
Meals
Lunch, Dinner, After-hours, Drinks
Reviews (223)
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Show reviews that mention
All reviews sushi alaska roll wagyu alfredo amazing service our waiter umami jose schneider serrano william alex hibachi
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Reviewed yesterday

We are visiting from Southern California and we came to Kai to try their sushi on our last night in Cancun. Everything was amazing from the drinks, to the food, to the ambiance, to the music and to our server Moises! I recommend this place!

Date of visit: May 2021
Helpful?
KAI, Propietario at KAI, responded to this reviewResponded today

Hi, thank you very much for your recommendation. We are excited that you had an incredible experience with us. We are waiting for you soon so that you continue enjoying KAI

Restaurant's Favourite
Reviewed 29 January 2021

All the dishes are so carefully cooked, with a lot of detail in the mix of flavors and textures as well as the presentation. Fish is extremely fresh, some products even come fresh directly from Japan. All the sushi bar team is perfectly trained to...cut and serve the fish in the proper way. You should definitely try "Kampachi al cilantro", "Akami trufado", "Hamachi serrano", "Alaskan roll" and of course a sample of all the nigiris. Really, if I had to make a list I would include almost all the menu. Now, talking about the main courses, they have got a Josper to cook all the proteins, which make them even more tasty because of the smoky flavor and tenderness it gives ro the meat. Their Wagyu is so good and fresh, totally a must as well. Going to Kai is a complete experience. Apart from their delicious food, the ambiance is so cozy, they take care of each detail, music (80's and 90's), the decoration is in sync with the place. Kai concept will blow your mind and your senses. You should definitely try it!More

Date of visit: January 2021
Helpful?
Reviewed 2 days ago via mobile

Great food. One of the best in my humble opinion. I had a guyoza and rice volcano beef, and both were delicious. Highly recommended!

Date of visit: May 2021
Helpful?
KAI, Propietario at KAI, responded to this reviewResponded today

Thank you for your comment Bruno, we are excited about your preference for our dishes. We would love to see you again

Reviewed 3 days ago

Wow this restaurant's ambiance is spectacular. The food is wonderful too and can't thank our wonderful server Jose Schneider enough. Very attentive and so quick to clear the table. We had a dessert that we weren't completely satisfied with and he quickly exchanged it for...another. Don't hesitate to give it a try.More

Date of visit: May 2021
Helpful?
KAI, Propietario at KAI, responded to this reviewResponded today

Thank you for your opinion, we are very happy that you enjoy our dishes and the good atmosphere of KAI. We will share your comment with José for his incredible service.

Reviewed 3 days ago

Jose was an amazing server. The sushi was delicious and the drinks were wonderful. Such a good time!!!

Date of visit: May 2021
Helpful?
KAI, Propietario at KAI, responded to this reviewResponded today

Thank you very much, we are waiting for you soon so that you can continue enjoying the good sushi and the service of José

Reviewed 3 days ago

Jose schneider was our waiter and took good care of us. Recommended tuna which was superb. It will definitely bring up the level of joy of visiting Cancun!

Date of visit: May 2021
Helpful?
KAI, Propietario at KAI, responded to this reviewResponded today

Thank you very much, we are very happy to brighten your visit to Cancun with our dishes and José's service. We look forward to seeing you soon at KAI

Reviewed 6 days ago

Alejandro and Jose were so nice! They served my mother and I wonderfully and kept our table clean. The food was top tier and we can’t wait to come back!

Date of visit: May 2021
Helpful?1  
KAI, Propietario at KAI, responded to this reviewResponded today

Hello, we appreciate your comment, we hope to see you very soon at KAI. We are happy that you had an amazing experience with us

Reviewed 1 week ago via mobile

This was a very pleasant surprise! I’m a sushi lover, so I’m not that easy to please, but this was really good! Highly recommended. Also, or server was great (Jose Sneider, I think his name was).

Date of visit: May 2021
Helpful?
KAI, Propietario at KAI, responded to this reviewResponded today

Thank you for your opinion and recommendation Markus, we are very happy to satisfy your expectations with our sushi. We are eager to pamper you again with José's service

Reviewed 1 week ago

The food was great and the ambiance is amazing! A must try when in Cancún. I got the duck bao. Ask for Moises to server. Great dude. Tell them David sent ya... 😜

Date of visit: May 2021
Helpful?1  
KAI, Propietario at KAI, responded to this reviewResponded today

Thank you very much for your comment, we are excited to pamper you with your favorite dish. Sure, we tell you. We hope to see you soon!

Reviewed 1 week ago

Food and service was amazing. Alex was amazing! Presentation was great! Would definitely recommend to anyone. Alex is the best server

Date of visit: May 2021
Helpful?
KAI, Propietario at KAI, responded to this reviewResponded today

Thank you very much for your recommendation. We will send your comment to Alex for his good service. We are waiting for you soon at KAI!

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Frequently Asked Questions about KAI

Yes, KAI is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.