This was my first stay at a Palace Resort, and I've stayed at numerous all-inclusive resorts previously, including the Reserve at Paradisus in Punta Cana and Cabo. The service, food selection, food quality, and activities were top-notch and we will be back. I loved the...variety at Bugambilas buffet, including excellent Indian food and ceviche. Jorge Baas at Bugambilas was wonderful, kind, and attentive, and got to know our children's names over the course of our 6-night stay. Here are my comments on COVID-19. Staff protocol, cleaning, masking etc was impeccable. NOT ONCE did I see a staff member not wearing a mask, or wearing it improperly. Overall, we loved our time at Moon Palace and will be visiting either the Grand in the future or another Palace Resort based on the service and quality offered.More