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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
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meals, features
Reviews (403)
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329 results
Traveller rating
229
55
19
17
9
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LanguageEnglish
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Traveller rating
229
55
19
17
9
Show reviews that mention
All reviews lamb shank seafood moon palace bela duka italian food our waiter juan carlos would highly recommend this restaurant service was excellent armin roman chef resort servers vacation
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Reviewed 20 January 2021 via mobile

We visited La Gondola twice on our 7 night vacation and received kind and professional service from all. Our waiter, Ramon was exceptional, and when we saw him outside the restaurant, he personally invited us back and asked that we request him to serve us....We returned tonight and Ramon gifted us with a beautiful preparation of Mayan Coffee after dinner and it was so enjoyable and special.More

Date of visit: January 2021
Helpful?
Reviewed 29 December 2020

One of our favorite dinners is always at the Gondola Wine Room -- especially when BELA DUKA is serenading us with his piano masterpieces.

Date of visit: December 2020
Helpful?1  
Reviewed 11 December 2020 via mobile

Ramon is amazing. He made our experience so very memorable and went so far above and beyond- we went back 3 times.

Date of visit: December 2020
Helpful?
Reviewed 9 October 2020

Best breakfast Buffett in town. Silvia (Chivis) and manuela make the difference having breakfast there.

Date of visit: November 2019
Helpful?1  
Reviewed 14 March 2020 via mobile

A nice relaxing atmosphere, with good food and great service. Stay away from the veal tartare though! While good, hubby was stricken with Montezuma's revenge the next day. Might not have been the tartare, but until you are acclimatized, it's not the best choice.

Date of visit: March 2020
Helpful?
Reviewed 1 February 2020

There were 13 of us that visited the restaurant. The food was very good. Our server Ramon did an excellent job. We had a mix up with our drink and he made sure it was corrected. Wonderful visit.

Date of visit: January 2020
Helpful?
Reviewed 24 January 2020

Elsy is the cutest hostess and was so sweet and welcoming. In fact there were three hostesses and they were all very great!!! So helpful and very kind, willing to help in any way possible!

Date of visit: January 2020
Helpful?
Reviewed 19 January 2020

Good food, good service, great atmosphere, great wine selection buffet during day, al-la-carte in the evening

Date of visit: January 2020
Helpful?1  
Reviewed 13 January 2020 via mobile

We stayed at the Sunrise & went to Gondola every morning... we had the most AMAZING servers (Luis Antonio Chi, Agustin Escalante & Edy Moreno) We asked if there was empanadas at the buffet (which there was not) and the next day Antonio, Agustin &...Edy asked the chef to make them special for us! They made sure we had a table everyday, set with flowers, and on the last day they even set the table with souvenirs and Mexican candies. They made our experience at the Moon Palace so enjoyable & we looked forward to breakfast every morning! Thank you Antonio, Agustin, and Edy for your amazing service and for making us feel so welcome! :)More

Date of visit: January 2020
Helpful?
Reviewed 2 January 2020

The breakfast and lunch buffet are just Buffet nothing worth writing. The dinner is service Italian cuisine, the food is good.

Date of visit: December 2019
Helpful?1  
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