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Ratings and reviews

Travellers' Choice2022
RATINGS
Food
Service
Value

Details

CUISINES
Mexican
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner
View all details
meals, features
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (533)
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137 results
Traveller rating
129
5
1
1
1
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LanguageEnglish
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Traveller rating
129
5
1
1
1
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All reviews emporio hotel drinks coming pool area birthday trip sang happy birthday amazing service amazing care all inclusive package great server our waiter food was fantastic cua arturo antonio mercedes belisario cano
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Reviewed 12 October 2022 via mobile

Me and my spouse had a great experience at Cua restaurant during our visit in Cancun. Especially the service of Carlos Dzul was very pleasant and we felt like he genuinly cared for our needs and wanted us to enjoy our time there. He even...served us extra milk every morning in our coffees without asking (on the first morning we requested an extra cup so he remembered). He really left us a good feeling and it was always nice to go to breakfast as we knew that we were gonna get a nice welcome! Overall the restaurant was good, on some of the days essential things like cheese, breakfast buns and butter ran out but then however the spot where they made omelettes was great :). Also we liked the music! I would definitely recommend this restaurant for anyone visiting hotel Emporio Cancun and this restaurant!More

Date of visit: October 2022
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Reviewed 3 October 2022 via mobile

Fantastic service from the staff! Would definitely recommend. Could not fault the service! The best trip ;)

Date of visit: October 2022
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Reviewed 3 October 2022 via mobile

The staff at Emporio are wonderful, very attentive and always happy to help you. Special mention to Carlos, Arturo, Gonzalo and Luis Calixto who are very helpful! Plenty of the pools to enjoy and on the beach front. I would recommend you to go with...family.More

Date of visit: October 2022
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Reviewed 3 October 2022 via mobile

The service at this restaurant was impeccable. The staff, food and service was great! In particular Gonzalo, Carlos, Colixto and Artoro were great and made us smile the whole time.

Date of visit: October 2022
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Reviewed 26 September 2022 via mobile

Every day there is something new at the breakfast buffet, and everything is good. Our waiter was Irwing Perez, and we got excellent service. He saw our needs and also thought us some Spanish. Already looking forward to breakfast tomorrow🌞

Date of visit: September 2022
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Reviewed 26 September 2022 via mobile

Very good breakfast buffee. They have a good variety everyday. The people that work here are very friendly, and have a good service. Our waiter Irving Perez was helping us and gave us good care.

Date of visit: September 2022
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Reviewed 22 September 2022 via mobile

Irving is amazing!!!!!!!!!!!!!!! Omg if you are eating in the buffet in the morning make sure that your ask for him! He took amazing care of us for 5 days and I’m so grateful

Date of visit: September 2022
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Reviewed 22 September 2022 via mobile

Irving has been serving us our entire stay, he has been AMAZING. Prompt and friendly service. Anytime I come here I want no one else but him! The food was ok but Irving made the experience wonderful for me and my family

Date of visit: September 2022
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Reviewed 19 September 2022 via mobile

Irving pérez was the best!! I would definitely come back here again. My experience was great. He was very attentive and nice. The food at the buffet on the first floor was good.

Date of visit: September 2022
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Reviewed 8 September 2022 via mobile

The lunch buffet at sunset grill was good. There were various cuisines (grilled fish, beef, ribs, tortillas, mashed potatoes, charcuterie, cold pasta, fruits). However, what really stood out was Carlos Dzul's service! He was extremely nice and friendly and gave us a really great mango...tequila shot recommendation. If I was rating this purely on Carlos' service it'd be a 5/5. Overall a good experience.More

Date of visit: September 2022
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Reviewed 8 September 2022 via mobile

The food itself can improve but the service was amazing. Carlos was an amazing waiter and he offered a special mango mix shot too :)

Date of visit: September 2022
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Reviewed 6 September 2022 via mobile

We had breakfast here 2 times for on our stay at emporia hotel. The second time our experience was much better than the first. Our waiter Enrique was a great server. Informative, he was honest and up front about our cost. Great table managers and...even shared a little history about his culture. I wish this hotel had more people like you Enrique.More

Date of visit: September 2022
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Reviewed 23 August 2022 via mobile

Great Service especially with Ivet Morales. She treated us with great hospitality and always remembered our favorite drinks and coffee !!!!

Date of visit: August 2022
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Reviewed 5 August 2022 via mobile

We consistently had great service during our stay at Emporio. Erendira and Mercedes helped us multiple days and were fantastic. They were always more than happy to help us with what we needed, were quick and friendly, and remembered us when we came back the...next day. They made our time at the pool very enjoyable!More

Date of visit: August 2022
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Reviewed 24 July 2022 via mobile

Excellent service and delicious food! Edgar was amazing and very attentive! Would definitely recommend.

Date of visit: July 2022
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Questions & Answers
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Dul G
6 November 2021|
Answer
Response from pamelalY2068BT |
Excelente servicio de Eriberto Rosado, muy atento y cordial
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Restaurante Cua, Cancun - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Restaurante Cüa

Yes, Restaurante Cüa is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Restaurante Cüa is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5