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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$2 - US$20
CUISINES
Mexican, Cafe, Healthy
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (430)
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Reviewed 12 February 2023

A friend mentioned to us that when in Cancun Hotel Zone, we should try Ah Cacao @La Isla. So we did - and what a pleasure this was. The friendly staff provided a couple chocolate samples to choose which hot chocolate drink we would prefer....We both loved the Maya version with spices and chile - no worries, it is very light. We also purchased a gift pack of 5 bars and a large Maya chocolate. Definitely recommend.More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this reviewResponded 13 February 2023

Thanks for your visit! It's a pleasure to share Mexico's natural treats with you!

Reviewed 23 August 2022

I'm a chocoholic. A chocolate cafe? When I found out there was one by our hotel it was on my must do list. I bought myself a sipping chocolate. Where I live a sipping chocolate is hard, if not impossible, to come by. It's a...cliche, but as I said to my wife when I got back to my room, I had died and gone to heaven, the sipping chocolate was that good! I also bought five chocolate bars of varying flavors. Can't wait to dive into them. The staff was extremely friendly and helpful. I cannot recommend this place enough. I'll be back a few times before our vacation is over as there are far too many treats to tackle in one visit.More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this reviewResponded 24 August 2022

Thanks! It's a pleasure to share the joys of natural Mexican chocolate with you!

Reviewed 8 July 2021 via mobile

Such a wonderful Chocolate Coffee Dessert shop. I went here every day on my recent visit to Cancun. In my mind they put Starbucks to shame. I love their frozen Frappuccino’s I even purchased their coffee to take home. The kids that work there are...so nice as well.More

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this reviewResponded 7 August 2021

Thanks! It's a pleasure to share the deliciousness of Mexico's natural coffee and chocolate with you!

Reviewed 11 March 2021 via mobile

The best Mocha I ever had! The location is great and there's plenty of space outside. They also have a corn cake which is delicious!!!! Highly recommended!

Date of visit: March 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this reviewResponded 27 April 2021

Thanks! It is a pleasure to share Mexico's natural culinary delights with you!

Reviewed 28 January 2021 via mobile

Fun place and great atmosphere. I had a mocha which was made with real chocolate. Also got some chocolate and coffee to take back home with me. Friendly staff

Date of visit: January 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this reviewResponded 27 April 2021

Thanks for your visit! We love sharing the joy of real chocolate and coffee!

Reviewed 13 March 2020

Completely hooked on the coconut ice cream, been to several locations on this trip and all were great, clean with friendly staff. We tried a few of their pastries and the coffee both were just ok. If you're looking for an edible souvenir this would...be a good stop for you, as their packaging is quite attractive. The cardamom chocolate has an interesting taste.More

Date of visit: March 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 February 2020 via mobile

The mocha iced and mocha frappe were delicious and overall good prices too!! The vanilla iced latte was delicious. Nice location and outdoor tables.

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, General Manager at Ah Cacao Chocolate Cafe, responded to this reviewResponded 4 March 2020

Thank you!

Reviewed 16 January 2020

We hit up the chocolate samples, and got some chocolate for the wife to help her be less crabby :) It totally worked. I got some coffee nearby and we ate it outside in the beautiful plaza.

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, General Manager at Ah Cacao Chocolate Cafe, responded to this reviewResponded 15 February 2020

Thank you for your visit. Glad that our chocolate made you happy. Next time we hope you try our coffee too ;)

Reviewed 2 December 2019 via mobile

We love this place so much that we went there EVERYDAY we were in Cancun. The staff was super helpful and friendly, always ready to give you samples and explain their products. We were particularly addicted to their iced chocolate drink, chocolate frappe, iced latte,...chocolate brownies, and of course their chocolate cake! Needless to say, we bought lots of the chocolate bars and choco/nut spread to take home to our family and friends. I skipped the skin products (they have shampoo, chocolate massage body oils, body cream, soap) but they all smelled lovely. We can't wait to go back.More

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, Director de Relaciones Públicas at Ah Cacao Chocolate Cafe, responded to this reviewResponded 14 January 2020

Thank you for your visit! :) See you soon!

Reviewed 7 October 2019

This is a great shop to stop in for a drink, treat or quick snack. They also sell chocolate bars and chocolate body products. I had a frozen chocolate smoothie which was so good. I bought a couple f chocolate bars and they were also...really good. Much better than the chocolate sold at the souvenir shops.More

Date of visit: October 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, Director de Relaciones con Clientes at Ah Cacao Chocolate Cafe, responded to this reviewResponded 12 November 2019

Thank you for your visit. We feel very happy to know that you enjoyed our products.

Reviewed 5 October 2019

You find them on several locations, in Cancun and Playa del Carmen. Since I lived in both cities I am very familiar with all their locations. I love the coffee the brownies are absolutely yummy and the cornetto de Jamon y queso is great. Well,...all is good at AH Cacao, even the wifi. No need to go to the ever so expensive Starbucks, you get better coffee here for less money and the food is fresher!More

Date of visit: July 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, Director de Relaciones con Clientes at Ah Cacao Chocolate Cafe, responded to this reviewResponded 12 November 2019

Thank you for your visit. We feel very happy to know that you enjoyed our products.

Reviewed 29 July 2019

My husband and I love this Chocolate Cafe! We always make sure to make this a "must" visit when in the Riviera Maya. We love their ice coffee! Their chocolate is delicious! They let you sample all of their products before purchasing. My favorite is...the Mayan dark chocolate. We always end up bringing several treats home with us from the coffee to the different chocolate. The people have always been friendly and offer excellent service with a smile. Definitely our favorite chocolate cafe!More

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ah_Cacao, Director de Relaciones Públicas at Ah Cacao Chocolate Cafe, responded to this reviewResponded 16 August 2019

Thanks for your visit and for your nice comments! :) ahcacao.com

Reviewed 25 June 2019 via mobile

Great spot inside La Isla. They have an amazing selection of chocolate and drinks. They let you sample any of the chocolates sold before you buy. The staff are very nice and extremely helpful.

Date of visit: June 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 June 2019 via mobile

The coffe shop is just a ordinary coffe shop. Just went their for the cartoon coffee. They had a great cheesecake.

Date of visit: June 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 June 2019

Went crazy at this store - came three times in six days. Bought all our souvenirs here. The cold chocolate whipped drinks were amazing. The service was excellent.

Date of visit: June 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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CLopes2012
25 March 2016|
Answer
Response from Ah_Cacao | Property representative |
Hello. We sell a glass tube with 3 pods for about $236 Mexican pesos (about $13.50 USD at today's exchange rate). You can find more details on the Ah Cacao website.
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Ah Cacao Chocolate Cafe, Cancun - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Ah Cacao Chocolate Cafe

Yes, Ah Cacao Chocolate Cafe offers takeaway services.

Ah Cacao Chocolate Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5