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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe
Meals
Brunch, Breakfast, Drinks
FEATURES
Takeout, Outdoor Seating, Seating, Free Wifi, Wheelchair Accessible

Location and contact

0.1 km from Avenida Kukulkan
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Reviews (213)
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Traveller rating
34
21
10
4
6
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LanguageEnglish
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Traveller rating
34
21
10
4
6
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Reviewed 13 September 2020 via mobile

K I know this is really weird to be reviewing a starbucks on here but all the Starbucks in Cancun have a Frappuccino flavor called chacolate Mexicano that is sooo good. It’s pretty much chocolate with cinnamon and vanilla or something like that in there...but it’s amazing. Basically tastes like frozen abuelita hot chocolate. I wish I had discovered this earlier in my trip.More

Date of visit: September 2020
Helpful?2  
Reviewed 17 May 2020

We visited here what seems like a lifetime ago in March, before the current COVID-19 pandemic. This Starbucks is located in the popular Plaza La Isla Shopping Mall on the main road of the Hotel Zone in Cancun. “Unlike every other Starbucks” was the way...I wanted to begin a sentence, but I can’t. The coffee is no different (which is a good thing) and they have all the usual snacks, like “bagels”, “cheesecake”, “croissants” (I used quotes because they approximate these things, but they really aren’t those things). The place is clean, the service is what you’d expect and that’s that.More

Date of visit: March 2020
Helpful?12  
Reviewed 11 March 2020

We visit Cancun most every year and we regularly stop at this dandy Starbucks in the La Isla Shopping Center. They have tables outside and it is a great place to enjoy a cold Frappacino on a hot and muggy day.

Date of visit: March 2020
Helpful?2  
Reviewed 19 September 2019

What can i say about this starbucks the place is really good and as always service is the best but with a little bit of mexican spice thanks for the cafe.

Date of visit: September 2019
Helpful?
Reviewed 20 August 2019 via mobile

The location on the map is wrong. Please Fix it TripAdvisor. It was a terrible experiencia walking all the way there for NOTHING!

Date of visit: August 2019
Helpful?
Reviewed 26 April 2019 via mobile

They can’t even say hello or good morning. The staff never smiles. They are rude. I used to come here often But no any more. It’s my morning coffee and the staff make you feel you are making Them a favor. God. No way.... Restroom...never clean. Trash around the tables. Not the regular Starbucks experience I am used to. I’m not paying a dollar for being treat like this. Have a wonderful experience where you deserve it. Not here! I wait to write this review, cause this place is on my way. But not any more.More

Date of visit: April 2019
Helpful?
Reviewed 3 February 2019 via mobile

We needed a coffee fix and so we headed to the nearest Starbucks. We were able to get the coffee we needed. My mocha grande was good but just a little too sweet for my taste.

Date of visit: February 2019
Helpful?
Reviewed 8 January 2019

Just your normal $10US for 2 medium teas at Starbucks. Always a line up. Probably should have done the $20 coffees.

Date of visit: January 2019
Helpful?
Reviewed 4 December 2018 via mobile

Same Starbucks experience. I’m saying again Cancun is expensive guys. Same prices with US. But great wifi here...

Date of visit: December 2018
Helpful?
Reviewed 30 December 2017

I came here for some hydration, a pastry and to buy a mug for a gift. They were so busy. I was served fast and I was out of there in no time. I did not feel like sitting around because there was much to...see in the mall. I took my drink and walked around. But there were enough places to sit around to keep your entertained with all the holiday festivities around.More

Date of visit: December 2017
Helpful?
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Questions & Answers
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F7099WDdianew
8 August 2017|
Answer
Response from James H | Reviewed this property |
Hi Diane, There is a Starbucks at the La Isla Shopping Village and another at Plaza Caracol both in the Hotel Zone. Oasis has several hotels in the Hotel Zone. Just enter Starbucks Cancun in google and then find your... More
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