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Cancun Lighthouse Marina

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
What you can expect during your visit
  • Face masks required for staff in public areas
  • Staff required to regularly wash hands
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Mentioned in

  • Best Cancun Itinerary: Cenotes, Snorkeling, Mayan Ruins, and More | Oyster.comoyster.com

Details

CUISINES
Mexican, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Reviews (926)
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470 results
Traveller rating
313
101
32
10
14
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Time of year
LanguageEnglish
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Traveller rating
313
101
32
10
14
Show reviews that mention
All reviews coconut shrimp nachos hamburger tostada white fish seafood octopus our waiter la isla fish of the day watch the sunset took great care great drinks westin lagunamar recommend this restaurant gabriel mall
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Reviewed 6 days ago via mobile

Be careful when you order anything. We stopped here for a cocktail before watching the sunset. Like we always do, we asked the price BEFORE we sat down. We were quoted a price and accepted, then when we got the bill, when leaving, it was...double the price! We questioned it and was told, “That’s the price now”. They need to take a class on customer service and get their act together and agree on their prices amongst the staff. Not happy. Guess they won’t miss my money, because I’ll NEVER go back there.More

Date of visit: February 2021
Helpful?
Reviewed 1 week ago

Amazing food at The Lighthouse Restaurant. The espectacular service from the Host(Alberto) to our Mesero(Ricardo), and all their staff. The food is amazing, flavorful, and delicious! We’ll be back next year! My mother in law love it along with all my family.

Date of visit: February 2021
Helpful?
Reviewed 2 weeks ago via mobile

Food was not great and service was very pushy (I guess you can expect that). Make sure to check your check before paying - they added additional items on the bill and wasn’t happy to remove them. Will not recommend anyone to eat here. Not...sure how they got their ratings - maybe staff but don’t waist your money here.More

Date of visit: February 2021
Helpful?1  
Reviewed 2 weeks ago

I loved so much visit this restaurant. I traveled with my family and we went to this beautiful place for be. We liked so much the confortable welcome to this place gives and their food is so delicious. Their waiter, Iván, gave us a very...good and confortable service. They have my sincer recomendation, and i invite you to visit and taste the increíble food and the confortable and great service that this restaurant gives. You Will not regret, five stars!!More

Date of visit: February 2021
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Reviewed 3 weeks ago via mobile

They are scammers... watch out what is on your bills... they add on bills what you dont have and also add tips... we had 4 drinks each for 165$... we pay more then 1000$ 🤣... best way is avoid that restaurant

Date of visit: February 2021
Helpful?
Reviewed 4 weeks ago via mobile

The food was mediocre at best, the tortillas did not taste particularly fresh and my fajitas were the worst I’ve had in Cancun. What was really inexcusable is that the waiter brought the bill with 20% service added already without my permission. I complained and...insisted he change it. The food is much better at the Westin LagunaMar Viento restaurant across the road which is more upmarket and not more expensive.More

Date of visit: February 2021
Helpful?1  
Reviewed 19 January 2021 via mobile

One of the best Pacific seafood restaurant in the Caribbean by far If you are a seafood lover definitely have to come and enjoy this beautiful place Live Clams lobster sea scallops from the pacific sea I live in cancun have visit many place but...this one in one of my favoriteMore

Date of visit: January 2021
Helpful?
Reviewed 16 January 2021

We have been served two years in a row by Ricardo and he is so funny, caring and he makes you feel like family. We are going to come back here every year to find him and be served delicious food.

Date of visit: January 2021
Helpful?
Reviewed 15 January 2021 via mobile

I’m really puzzled how this place has so many 4 and 5 star reviews. Maybe we caught them on a bad night? We have two toddlers and they were quick to set us up in high chairs and give them some crackers but it went...downhill from there. We used a coupon for a free margarita - it tasted watered down. We ordered 4 meals and waited a very long time. The fettuccini Alfredo came out first and was cold long before the other meals arrived (it wasn’t very good either) We also ordered coconut shrimp and fajitas both of which we have had much better at other restaurants. When the waiter came over to run our credit card, he automatically added 20% tip without asking. Normally I wouldn’t have minded but in this instance didn’t think it was deserved.More

Date of visit: January 2021
Helpful?
Reviewed 9 January 2021

Right on the little harbour where you can see the boats come and go. Welcomed by a lovely and very friendly Ricardo who insisted on taking a picture with us 😄 Must try is the Special Margarita with passion fruit. Thanks Ricardo and all the...staff for an amazing lunch.More

Date of visit: January 2021
Helpful?
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Questions & Answers
Ask a question
Antypody
30 December 2018|
AnswerShow all 2 answers
Response from NC2CUN | Reviewed this property |
No but it was a varied menu and a they were accommodating. Best service ever! His name I think was Oscar!
1
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lar37
28 February 2018|
AnswerShow all 2 answers
Response from SebastianIsmaj | Property representative |
Hello! You can do it through our social media, or calling the numbers in the facebook acount CancunLighthouse :) Hope to see you soon
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