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Cenacolo Zona Hotelera

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2,007 reviews#13 of 1,164 Restaurants in Cancun$$$$ItalianSeafoodEuropean
Torre La Europea, Av. Kukulcan Zona Hotelera KM 12.6 Zona Hotelera, Cancun 77500 Mexico+52 998 845 9293WebsiteMenu
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travellers' Choice
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See all (863)

Ratings and reviews

4.5 2,007 reviews
#13 of 1,164 Restaurants in Cancun
Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Location and contact

Torre La Europea, Av. Kukulcan Zona Hotelera KM 12.6 Zona Hotelera, Cancun 77500 Mexico
4.1 km from Playa Delfines
Website
Email
+52 998 845 9293
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cenacolo Zona Hotelera
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Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Sponsored by: Cenacolo Zona Hotelera

Top 3 Reasons to Eat Here

1. HOMEMADE PASTA
1. HOMEMADE PASTA
"best Italian food we have ever had."
Shirley N
See reviews that mention So good we went twice
2. DELICIOUS AND WONDERFUL
2. DELICIOUS AND WONDERFUL
"Fabulous homemade pasta and unique cocktails. Pasta made at table"
Global279819
See reviews that mention homemade pasta
3. ITALY IN CANCUN
3. ITALY IN CANCUN
"Brilliant service and atmosphere with an ample menu"
L_M_S8643
See reviews that mention Italy in Cancun

Details

About
Located in the Hotel Zone, this was our first restaurant. With over 30 years of tradition, this location offers a perfect balance between the best of Italian cuisine in Cancun and the best view of Nichupte Lagoon. It will surely make a memorable experience.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
CUISINES
Italian, Seafood, European, Neapolitan, Campania, Tuscan, Sicilian, Central-Italian, Southern-Italian
FEATURES
Seating, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Outdoor Seating, Validated Parking, Accepts Credit Cards, Table Service, Waterfront
Reviews (2,007)
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All reviews homemade pasta stuffed calamari bolognese salad pizza bread seafood green hats cheese wheel juan lopez italian food italian restaurant in cancun our waiter favorite restaurants westin lagunamar wine list overlooking the lagoon
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Reviewed 2 days ago
Excellent Service and Food

By far one of the best Italian restaurants in Cancun. Extremely friendly and helpful staff. Blanca, Yonathan, and Libertad were an absolute pleasure, and I look forward to visiting again.

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Restaurant's Favourite
Reviewed 24 September 2021 via mobile
A wonderful experience!

My husband and I shared a fabulous meal of Tuna carpaccio and Carbonara spaghetti and a bottle of wine. Our servers, Humberto and Juan Carlos were attentive but never hovered and made us feel welcomed. We will return!!More

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Director de Relaciones Públicas at Cenacolo Zona Hotelera, responded to this reviewResponded 24 September 2021

Hello Robin We are pleased to know that our team offered you this great memory and that our options of dishes have exceeded your expectations, in the same way, we will take into account your valuable qualification to continue providing the quality and service that...More

Reviewed 1 week ago via mobile
Wonderful evening and meal!

Wonderful views, food and service! Blanca and Manuel were awesome hosts - could not have had a more pleasant evening with wonderful food! We will be back on our next visit!

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Agencia/Consultora at Cenacolo Zona Hotelera, responded to this reviewResponded 3 days ago

Hello, we are glad to know that you enjoyed your stay with us, do not hesitate to come back, it will be an honor to serve you again!

Reviewed 1 week ago via mobile
Excellent food. Great service!

Excellent good! Felipe and Fernando were the best! They helped make our experience first class. Recommend sitting outside to watch the beautiful sunset. Highly recommend

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 1 week ago

Hello, we are glad to know that you enjoyed your stay with us, do not hesitate to come back, it will be an honor to serve you again!

Reviewed 2 weeks ago
AWESOME!

Came here in august 2022! Our server Antonio was awesome! Really made the experience awesome! Will definitely be coming back. Antonio made awesome suggestions on everything and helped point me to a delicious drink as well!!! Definitely try the shrimp stuffed calamari

Date of visit: August 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 2 weeks ago

Hello, we are glad to know that you enjoyed your stay with us, do not hesitate to come back, it will be an honor to serve you again!

Reviewed 2 weeks ago via mobile
Amazing service and great Italian food!

We went for dinner last night and had the porcini risotto, burrata bruschetta and penne diabla made at the table. Everything g we had was fabulous. The chocolate soufflé was worth the wait. Highly recommend Cenacolo. Blanca and Yonathan provided great service. Will definitely return.

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 2 weeks ago

Hello, we are glad to know that you enjoyed your stay with us, do not hesitate to come back, it will be an honor to serve you again!

Reviewed 2 weeks ago via mobile
Fantastic!!!

The service was beyond amazing. The servers Blanca and Yonathan were very friendly and efficient. Glasses were never left empty and used dishes were promptly taken away. The food was a 10 out of 10 and will definitely recommend!! The fresh ravioli pasta was delicious...and the chocolate soufflé was to die for! A must try for sure!!More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 2 weeks ago

Hello, we are glad to know that you enjoyed your stay with us, do not hesitate to come back, it will be an honor to serve you again!

Reviewed 2 weeks ago via mobile
ABSOLUTELY AMAZING

We came here to finish my bachelorette weekend and it was absolutely amazing! We had amazing food, exemplary service, and delicious desert!! We loved it!!

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 2 weeks ago

Hello, we are glad to know that you enjoyed your stay with us, do not hesitate to come back, it will be an honor to serve you again!

Reviewed 2 weeks ago via mobile
Must go to this Cancun Gem For absolutely incredible Italian food and service that a second to none

We came here for our parents 50th anniversary while we were in Cancun vacation. We are from New York and frequent Italian restaurants in the Northeast and when we were on vacation so this place seems like a good stop on our trip. Our waiter...was Antonio and he along with his coworkers did an excellent job in serving us and bringing around some amazing food. Really made our parents feel special with a cake and the food was hands-down the best meal that we have ever had during our trip to Cancun, this was our fourth one. The pizza was excellent, all of the pasta dishes were handmade, I had the gnocchi, the risotto with the seafood was an incredible dish as were all of the other pasta dishes that we tried. The Gorgonzola steak was also cooked to perfection and the appetizers, especially the shrimp stuffed squid was out of this world. Antonio Was excellent and I would highly recommend anybody in the area stop by for what I will guarantee will be an incredible meal and experience.More

Date of visit: July 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 2 weeks ago

Hello, we are glad to know that you enjoyed your stay with us, do not hesitate to come back, it will be an honor to serve you again!

Reviewed 3 weeks ago via mobile
Fabulous , elevated experience

We cannot say enough about our family dinner at Cenacolo! This is a must on your Cancun dinner itinerary! We loved it so much , we booked it again for later in the week! The dining rooms are beautiful and have views of the sunset.... The wait staff, especially Humberto and Fer, were attentive and accommodating. Every aspect of presentation and thought was put into this dining experience. The homemade pasta , the cheese wheel pasta creations table side and the silver platter lid presentation of our entrees made our dinner even more grand. The wine list and drink selections were fabulous, as well. Thank you for a memorable dinner . We will be back and recommend to all our friends!More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 2 weeks ago

Hello, we are glad to know that you enjoyed your stay with us, do not hesitate to come back, it will be an honor to serve you again!

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Questions & Answers
Ask a question
See all 9 questions
erickwcs
18 September 2021|
AnswerShow all 2 answers
Response from Susan H | Reviewed this property |
Pesos
1
Vote
Bask821
27 September 2017|
Answer
Response from GRCenacolo C | Property representative |
Hi, yes we do have it.
1
Vote
Google Translation
Shirley W
23 July 2017|
Answer
Response from GRCenacolo C | Property representative |
Hi, you can visit our web site to see our fine menu.
-1
Votes
Google Translation
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Frequently Asked Questions about Cenacolo Zona Hotelera
Yes, Cenacolo Zona Hotelera is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.
Cenacolo Zona Hotelera is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5