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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner
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meals, features
Reviews (268)
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234 results
Traveller rating
171
31
16
6
10
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Time of year
LanguageEnglish
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Traveller rating
171
31
16
6
10
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All reviews lasagna spinach tomato lamb sea bass filet salad moon palace wine steward dress code italian cuisine our waiter service was excellent great setting last night quality of food the wait staff an appetizer
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Reviewed 1 week ago via mobile

Great food and service. Mauricio, Sagid, Rafael, and chef Paola made our night quite memorable. Thank you.

Date of visit: February 2021
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Reviewed 3 weeks ago

This is a must try. If you can, book here more than once. Best food compared to any other resort. Service was incredible!

Date of visit: March 2020
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Reviewed 12 December 2020

Chocolates, Crepes, Ice Cream, Coffee. Not one bad thing about this place. They are a bit disorganized.

Date of visit: December 2020
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Reviewed 5 December 2020

Fantastic service from our waiter Roseado Santor and his assistant Angel. The lamb was amazing! Beautiful setting at the golf club.

Date of visit: November 2020
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Reviewed 27 August 2020

This is one of our favorites. I have celebrated many of my birthdays there. Always great good, music, staff. The manager recognized us again, came to us to thank us. VERY personal. Mucho gracias :) . See you in November for my Bday :)

Date of visit: August 2020
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Reviewed 19 July 2020

We do not often eat out at Italian restaurants because I am never impressed by any, but Tavola was spectacular. Daniel and Katy helped us on our first night and Daniel suggested a serving of lasagne for the table. While I don't really like lasagna,...I think I ate most of the table's serving. On our second visit (yes, we went back!), Pedro and Evelyn suggested a beef brisket and my wife loved it. If you go, order the tiramisu. Trust me, their rendition of this classic is worth saving a bit of room for.More

Date of visit: July 2020
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Reviewed 18 July 2020

The wait staff was very professional. Their sanitation practices were very strict. The offered hand sanitizer at the door, every single person wore face masks and they even gave you a rack to hang your purse to keep it separate. The service was prompt and...our waitress was very attentive. As soon as our drink was low we were offered a refill. This was a very pleasurable dining experience.More

Date of visit: July 2020
Helpful?1  
Reviewed 28 June 2020 via mobile

My son wanted Italian food on this trip. When we enter one feels like you have been transported to Italy. The staff from Guillermo and Mr. Dias were amazing. My mother wanted her coffee done just right. After three times she was pleased. The guys...were very accommodating and when she ordered her pasta in a certain way then obliged. It was an amazing experience. We are spoiled while staying in The Grand Moon Palace. The staff all wore mask and we felt safe The manager Eliott stopped by to make sure we were satisfied and had a great experience. We ate, we had wine and we left with great memories.More

Date of visit: June 2020
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Reviewed 10 March 2020

Like all restaurants at moon palace they first class dineing exsperance is out of this world full of delight

Date of visit: March 2020
Helpful?2  
Reviewed 3 March 2020

Had a great dinner, very reasonably price and the service was superb. Highly recommend this spot for someone who needs a change from the Mexican Food diet while in Cancun. Atmosphere is really nice and wait staff is outstanding.

Date of visit: February 2020
Helpful?1  
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Questions & Answers
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Chris R
18 January 2019|
AnswerShow all 3 answers
Response from xkachina | Reviewed this property |
Women can wear capris, dress pants or a dress with dress shoes or sandals. Men should wear longs pants (no jeans), shirt with collar, and shoes. (We went on August so no men wore jackets). Men shouldn’t wear sneakers or... More
1
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Tom E
2 June 2015|
Answer
Response from LoriJack |
Short sleeves are appropriate.
0
Votes
Nikkiw111
11 March 2015|
Answer
Response from LoriJack |
The vacation planners will assist you with making reservations for restaurants that require it. There is no Chinese restaurant in the golf section.
0
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