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The White Box

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regular temperature checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
CUISINES
Mexican, Seafood, Spanish, Healthy
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service, Waterfront
Reviews (2,271)
Filter reviews
703 results
Traveller rating
600
57
24
8
14
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
600
57
24
8
14
Show reviews that mention
All reviews tapas blackened shrimp baby octopus cheesecake fries grand oasis small plates all inclusive resort dining experience an amazing experience amazing food great restaurant romantic dinner our waiter tiare ignacio raquel
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Reviewed 5 days ago via mobile

They are the best and they know what they are doing. The staff is so kind, they made feel us like where were at home with that delicious food. Small portions give u the opportunity to taste diferente flavors and have a great night. The...best place ever.More

Date of visit: January 2021
Helpful?
Reviewed 1 week ago via mobile

I must say this restaurant is one of the best I’ve been to having travelled various parts of the world. I was a bit nervous about the small portion concept but OMG this place does it right. The staff is amazing and Russell was especially...welcoming. When you go, order and let the staff do their thing, you will leave happy!More

Date of visit: January 2021
Helpful?
Reviewed 29 November 2020

Amazing. Entered the doors as critic and every item that was ordered was delicious. Thanks to the waiters that participated on my Birthday song. Inacio thanks.

Date of visit: November 2020
Helpful?
Reviewed 3 November 2020

Good place had fun food was excellent different experience. The place is a good one to visit if you wanna try anything new

Date of visit: November 2020
Helpful?
Reviewed 29 October 2020

The best dinner ever!!!! Russell, Ignacio, Hugo Nice, Nora, and Tiara were amazing and made our anniversary sooo extremely special. Thank you White Box.

Date of visit: October 2020
Helpful?
Reviewed 27 October 2020

The food was delicious!!! The beet salad and rib eye steak was awesome. My server was kind and friendly.

Date of visit: October 2020
Helpful?
Reviewed 25 October 2020 via mobile

Amazing restaurant, very friendly staff and top quality food. Special thanks to Hugo, Russel, Ignacio, Nixe, Tiare and Nora at Grand Oasis Palm.

Date of visit: October 2020
Helpful?
Reviewed 25 October 2020

Very good service food are amazing. You have to try this place. Great tapas and server are awsome. Best place in cancun. My waiter Russel, ignacio, hugo, nixe, nora, tiare thanks you so much. People from canada have to come here.

Date of visit: October 2020
Helpful?
Reviewed 25 October 2020 via mobile

Excellent service and food! The waitstaff are outstanding. Special thanks to Hostesses Nora and Gaby. The lunch and dinner options offer an excellent variety of delicious foods. Thank you for a wonderful experience. xo Laguna family

Date of visit: October 2020
Helpful?
Reviewed 17 October 2020

The white box was recommended by a person we met at one of the beach bars ... she raved about the food , the ambience and the service ... we decide to give it a try . Everything is served tapas style and is ideal...for sharing . Every single person , from our hostess Nora and Tiara to our waiter Ignacio to all the young men like Hugo and Nixe who made sure our wine glasses remained full... just excellent customer service all around ... no unnecessary interruptions , the attention to cleanliness and service was the best we have had in Cancun .. Our waiter Ignacio recommended amazing choices and Chef Mipsy delivered the most delectably delicious creations we have had on this trip ! Our favorite was the blackened shrimp served on a hot rock ... crunchy , tender , delicious !! And the Shrimp in caper cream sauce !! Sublime ! I will definitely be back and will recommend this amazing restaurant to all of my friends.More

Date of visit: October 2020
Helpful?
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Questions & Answers
Ask a question
Amanda K
5 June 2017|
AnswerShow all 6 answers
Response from Trishdi | Reviewed this property |
I think you can go even if you are not a resort staying guest
0
Votes
Nikki N
21 May 2017|
AnswerShow all 4 answers
Response from justleftofcenter | Reviewed this property |
Hi Niki . Shorts would be a bit to casual . But kaki pants and a nice untucked dress shirt will do. They asked men to have closed toe shoes . A nice summer dress and some rocking sandals will do for you too . You'll love... More
1
Vote
Lparkinson91
28 February 2017|
AnswerShow all 2 answers
Response from Andrewcary11 | Reviewed this property |
yes. I was told that you could.
1
Vote
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