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Puerto Madero

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Ratings and reviews

#112 of 1,161 Restaurants in Cancun
Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$34 - US$49
CUISINES
Seafood, Grill, Contemporary
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Puerto Madero
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Sponsored by: Puerto Madero

Top 3 Reasons to Eat Here

1. Beautiful restaurant
1. Beautiful restaurant
"This is one of my families favorite restaurants in Cancun"
jesshf97
See reviews that mention Beautiful restaurant
2. OUTSTANDING!
2. OUTSTANDING!
"setting was as wonderful as the food!!"
Patztravels
See reviews that mention OUTSTANDING!
3. 3rd visit, still amazing!
3. 3rd visit, still amazing!
"the desert was my favorite part"
Cschorr2025
See reviews that mention 3rd visit, still amazing!
Reviews (4,706)
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2,940 results
Traveller rating
2,251
436
145
61
47
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Time of year
LanguageEnglish
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Traveller rating
2,251
436
145
61
47
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All reviews steak seafood salad potatoes surf and turf tuna empanadas sea bass cheesecake white fish our waiter the rib eye cooked to perfection table side wine list an appetizer visit cancun
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Reviewed 4 weeks ago via mobile

A favorite of ours every time we’re in Cancun. Outstanding food, impeccable service and a beautiful view. The food preparation is unique and they use very good quality meats and seafood. Put this one on your list when you’re in Cancun!

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Restaurant's Favourite
Reviewed 30 August 2021 via mobile

Amazing food, great atmosphere, you are always welcomed by the staff and they take GREAT care of their visitors! We go every year when we are in Cancun as our last meal!

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 weeks ago

Excellent service, food, wonderful salads in addition of course to the great steaks and shrimp. Stunning lagoon views and sunsets. Perfect in all ways

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 weeks ago via mobile

The food was delicious and the menu was incredible. So many wonderful dishes to choose from, it was hard to decide. The service was excellent. The staff were professional, friendly and service oriented. Our waiter, Alex, spoke perfect English. He took very good care of...us and even made Crepes Suzette for us at our table. The portions were generous-great value for your money. If you can get a table on the terrace, you might be lucky enough to have a front row seat to a beautiful sunset over the lagoon. This restaurant is a must if you are vacationing in Cancún!More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 weeks ago via mobile

We were happily surprised by the menu, variety and all price range ( see pictures). The staff are so well, incredible. Alex ou head waiter and his team gave us a presidential service. They replaced our water glasses with fresh one and fresh ice cube,...mid bottle. The short ribs and the deep fried tuna were perfect and very tasty. We had Alex permission to publish his picture with our review. We took it as he was doing our crepe Suzette. Unforgettable evening.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 June 2022

Excellent service and food as usually! We love Antonio he’s the best and always takes care of us! I recommend the mashed potatoes and potatoes suffle are amaszing

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 June 2022 via mobile

The services, not for us one of the waiters was speaking spanish under his breath that "We are dirty customers" because we had a child that dropped some bread sticks on the floor. This doesn't set the stage for all Mexicans it's just one individual...who thinks he's god's gift to man. When your well travelled you can spot those type of people from miles away. Personally the services is what makes most of the experience and is what people remember the most. We did ask to change waiters and he was a lot more nicer. Just the view was ok for me personally. But I would not recommend this place based on the service.More

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 June 2022 via mobile

Absolutely love this restaurant. We have been going here over the past 8 years. Jose has been our waiter almost every time. He is amazing. Great place for kids! Food is out of this world.

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 June 2022

The food can not be beaten!! The menu is extensive, the staff is very friendly! My favorite restaurant for all of these reasons and more. Please try if you have not already!

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 June 2022 via mobile

Very nice place. We especially loved the tuna with soy sauce and butter. Friendly staff! Great to visit with family, or as a romantic dinner.

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
Ask a question
imedranoo
1 December 2018|
AnswerShow all 2 answers
Response from SergioC5814 | Property representative |
Buenos Días. no contamos con áreas privadas pero le podemos tener una linda mesa en la terraza o en el salón, con vista a la laguna
1
Vote
Google Translation
282traveler
23 October 2018|
AnswerShow all 4 answers
Response from Stacy T | Reviewed this property |
It's pricy. I think for dinner for 2, with cocktails and wine and dessert we dropped around 175.00
2
Votes
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Frequently Asked Questions about Puerto Madero

Yes, Puerto Madero offers takeaway services.

Yes, Puerto Madero is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Puerto Madero is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5