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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Table Service
Reviews (441)
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380 results
Traveller rating
279
68
24
6
3
Traveller type
Time of year
LanguageEnglish
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Traveller rating
279
68
24
6
3
Show reviews that mention
All reviews sushi pancakes moon palace el manglar de jesus ate here hecner nizuc jorge antonio resort waiters itza vegetarian cuisine
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Reviewed 26 October 2020

The service was top notch and our waiter ( Alejandro Velazquez) was very good!! my entire stay there I made sure I asked for him! Great staff is always a PLUS for me and makes the dinning experience so much better. The food isn't a...buffet style due to covid, but everything was made to order Fresh and was delicious!!!More

Date of visit: October 2020
Helpful?
Reviewed 28 September 2020

We are here and due to Covid, all buffets are closed. So Manglar uses the menus to provide you a made to order delicious meal. The added touches to make your meal special include a bike that delivers pastries to your table and the cart...to make you a tasty street taco. So do not fret, your meal will be delightful! Our waiters were very attentive.More

Date of visit: September 2020
Helpful?1  
Reviewed 15 March 2020

The restaurant was one of many you can go to eat,but all have service of the highest standard. Food can be cooked fresh and to your requirements, from pancakes to omelets.fresh friut ,and even sushi.

Date of visit: March 2020
Helpful?2  
Reviewed 14 March 2020

Breakfast was good but dinner was not as good on Tuesday night it was taco night but I wish there was another choice we went away still hungry

Date of visit: March 2020
Helpful?
Reviewed 7 March 2020 via mobile

Good for all 3 meals. Especially if you can't decide on a particular cuisine. There is something for everyone.

Date of visit: March 2020
Helpful?
Reviewed 4 February 2020 via mobile

Well i write this as yet again our fabulous holiday at Nizuc Moon Palace comes to an end again for another year . What can i say !!! Excellent ! Fabulous ! Amazing ! Friends for life ❤❤❤❤ we return to Nizuc every year as...its just an amazing hotel ...but not only that we return to see what we consider our Mexican family 😁....we have made such beautiful lifelong friends here that just make our holiday truly magical ..... at breakfast and lunch ....our very very close and special friends Orlando (Efrain) Itza ...Daniel ...Fernanda ..Antonio de jesus Susano ...Elsy Yolanda...and all the fabulous staff at El Manglar. .....not forgetting our gorgeous Glendy mazun de hernàndez...and everyone out by the pool ....Carlos ...Christian and many many more ....also at breakfast Eduardo and all the lovely ladies on front desk at El Manglar !! ....i could go on and on ....this is just an amazing hotel with such beautiful people working here ...nothing is ever to much trouble....we will miss everyone of them till we return next year ....counting down the days already ❤❤❤❤ xxMore

Date of visit: February 2020
Helpful?
Reviewed 2 February 2020

I would like to say I got outstanding service from Alejandro at the Manglar restaurant. He greeted me with a smile early in the morning which started the day off on a great foot. When I returned each day I would always ask for him....So if you want to see a smiling face, very polite, and prompt ask for Alejandro.More

Date of visit: January 2020
Helpful?
Reviewed 19 January 2020

I can't say enough about the enjoyable breakfast our family had daily. Fabulous! Daniel greeted us with a smile daily and even knew us by name. This is definitely a must eat at if you stay at Nizuc moon palace. We look forward to out...next time~july 2020~ ❤️🇲🇽More

Date of visit: January 2020
Helpful?
Reviewed 8 January 2020 via mobile

Jorge, Hecner and Eduardo(el jefe) are the best. Year after year after year we visit Moon Palace and no mater which are we stay we always come back to see the three. Their service is exceptional. They always greet us with a smile, help us...with our bags and take care of everything while we are their. Thank you to Jorge, Hecner and Eduardo, you are one of the reasons we always come back!More

Date of visit: January 2020
Helpful?
Reviewed 26 December 2019

Great Food! The wait staff (especially Jorge), for breakfast were the best! Elsy the breakfast cook at the grill was just a delight! Both Jorge and Elsy made us feel like we were special and deserved it! Thank you!

Date of visit: December 2019
Helpful?
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Questions & Answers
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Trevor M
29 March 2017|
AnswerShow all 2 answers
Response from njc212017 | Reviewed this property |
You can go in and eat here as guest, however i do not no the prices as I was all inclusive.
1
Vote
LORNA I
9 June 2016|
AnswerShow all 2 answers
Response from krzysztofajankowski | Reviewed this property |
nothing ...all is included in your room price.
0
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