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Hard Rock Cafe

Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
+52 987 989 6439
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Overview
  • Excellent23%
  • Very good33%
  • Average30%
  • Poor7%
  • Terrible7%
Travellers talk about
“potato skins” (4 reviews)
“wings” (3 reviews)
“chicken” (4 reviews)
Open Now
10:00 AM - 11:00 PMAll hours
CUISINES
American, Bar, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
All Details
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Reviews (432)
Traveller rating
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1 - 10 of 258 reviews

Reviewed 1 week ago

I usually love the Hard Rock Cafe in pretty much any location I visit, but I was a little disappointed with the one in Cozumel across from the cruise terminal. It's a great location that's easy to find. It's spacious, clean and bright but seriously,...More

Thank Ben C
Reviewed 2 weeks ago via mobile

Food was okay but horribly expensive. Since when is 100 pesos $15 American dollars? Service was horrible

Thank Christine B
Reviewed 3 weeks ago via mobile

Be prepared to go on a safari before reaching the men's restroom. It's located upstairs and actually outside the restaurant. The women's, however, is downstairs. Lucky for the ladies! No biggie, but a slight inconvenience should you fellas decide to start pouring down beers...then it'll...More

Thank Steven D
Reviewed 3 weeks ago via mobile

The restaurant seemed to be running their own currency rate which was not equal to the official rate. Seemed shady so we left. We planned on dinner but just went back to the boat instead. I confirmed the rate was not accurate At Puerto Maya...More

Thank Jandmcart317
Reviewed 31 August 2017

always great service, there is a small hard rock café store only in the middle of town or walk about 5 minutes further for the store and restaurant/bar great selection of shirts.

Thank 25davem
Reviewed 26 August 2017

Standard, above average fare as with most Hard Rock locations. The 'brownie' desert was HUGE - too much for ever two people to finish in a single sitting :-). 10% off for guests at El Cid Resort was a welcome surprise. Our server "Lucy A"...More

Thank Brian_Mairs
Reviewed 10 August 2017 via mobile

Probably the worse hamburger I've ever had. Usually like hard rock burgers but do not know who their supplier is, it's terrible. The staff is friendly, the building is new and nice.

Thank Lupita G
Reviewed 24 July 2017

We were passing by and enter only to drink a margherita. At the end, we drunk the margheritas ans much more. Very friendly, fun and a good bartender

Thank Sidnei S
Reviewed 24 July 2017 via mobile

We were at a point that we just wanted a cheeseburger and that is what we got. It was average but did fill the need. It did take some time for service so if you looking for a quick bite this is not the place.

Thank Stump64
Reviewed 18 July 2017 via mobile

I love live music. Sat night I decided to come out for a couple cerveza and some live music. They have a great local band that comes in. The singer, Leka (I think that's how you spell her name) has an amazing voice. This gal...More

Thank jon s
JIMMY U, Dir. Marketing Digital at Hard Rock Cafe, responded to this reviewResponded 20 July 2017

Thank you for enjoying our great environment for the real #RockStars 😎Hope to see you again! 🤘🏼#ThisISHardRock

Nearby
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Nearby Attractions
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1.25 km away
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El Cid Ceiba Resort Day Pass
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Questions & Answers
WendyM1023
27 August 2017|
AnswerShow all 2 answers
Response from sclem755 | Reviewed this property |
Literally right there.
1
Vote
vacationer20172017
16 February 2017|
AnswerShow all 3 answers
Response from Luis M | Reviewed this property |
Yes, there i WiFi
0
Votes
Google Translation
Ashley H
8 January 2015|
Answer
Response from sclem755 | Reviewed this property |
It's at the cruise ship dock.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$17
Meals
Dinner, Breakfast, Lunch, After-hours, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Street Parking, Full Bar, Wine and Beer, Reservations, Validated Parking, Accepts Credit Cards
Good for
View, Bar Scene, Child-friendly
Open Hours
Sunday
12:00 PM - 8:00 PM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 1:00 AM
Saturday
10:00 AM - 1:00 AM
Location and Contact Information
  • Address: Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cozumel
  • Phone Number: +52 987 989 6439
  • E-mail
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