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Alux Restaurant

Certificate of Excellence
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Avenida Juarez 217-2 | Lote 2 col. ejidal between diagonal 65 y 70, Playa del Carmen 77710, Mexico (Av.65 y Av.70)
+52 984 206 1401
Website
Today
17:30 - 23:00
Closed now
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Hours:
Sun - Sat 17:30 - 23:00
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1,690 Reviews from our TripAdvisor Community

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Showing 1,093: English reviews
Todos Santos, Mexico
Level Contributor
73 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

We were in Playa on business and chose this restaurant as a recommendation from a business colleague. It was an area of town that was completely unexpected. We had made reservations and I'm glad we did because it got very busy. While we waited for our drinks, we explored the cenote. I wonder how this place would feel in the... More 

Helpful?
Thank Vmami
Texas
Level Contributor
39 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

I went to the restaurant to have cocktails and to check out the restaurant for a future dinner event with friends. They require a $150 peso cover charge per person which includes either one beer, one wine, or their special Alux cocktail. You are then told you can only sit at one table right next to the bar(even though the... More 

Helpful?
Thank sandrak9
Playa del Carmen, Mexico
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

It is a shame that a beautiful place is damaged for the worst customer service... after having dinner my wife, we thought of going to have a drink, well, surprise! They charge 150 pesos just to get in, and this 150 pesos includes one selected drink (one beer or one glass of wine or one water or one "special cocktail")... More 

Helpful?
1 Thank Rodolfo I
London, Canada
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

If you only go once it is a great experience! Atmosphere is amazing. Depending on what you order it is good.I did order one of their steaks...had a little too much fat on it. Next time I will order something else or let them know. Our service was good no complaints.It will be a yearly thing if we go to... More 

Helpful?
Thank Mickey976
Xcalak, Quintana Roo, Mexico
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 days ago NEW

Tourist Trap! Small, over-priced plates, only expensive imported water available; but worst, terrible service and arrogant attitude from management. We won´t be back!

Helpful?
1 Thank JavierSalas
Half Moon Bay, California
Level Contributor
79 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Let me start with the the wait staff. They were excellent. We weren't real hungry so we tried all of the soups, fish tacos and guacamole. Every thing was delicious. I had the cream corn soup with chiles and it was excellent. The cenote feel and atmosphere were excellent

Helpful?
Thank gotoborabora
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 5 days ago NEW

the cavern is super nice , but dealing with this restaurants management , is a night mare , whether you speak Spanish or English does not mater, to book a reservation , or to get the 30 dls they asked me to pay in order to hold my reservation , I never ate there before and wanted to take my... More 

Helpful?
Thank alainstain
Alux R, Director de Relaciones Públicas at Alux Restaurant, responded to this review

Dear Alejandro Alvarez: I'm sorry that you have the audacity to leave this comment when you know that you have been given all the answer and support at your clarification. Unlike what you can say, we have mailed you all the proof. The 15usd (not 30) that you could hardly deposit to guarantee a reservation at Christmas, were applied to... More 

Mississauga, Canada
Level Contributor
62 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

It's an experience; it's beautiful. The service was top notch, everything is quite elegant. Regards the food, the menu is creative and while it is on the pricier end, it's not outrageous. I had the duck (450 MX pesos) which was very good although the fettuccini side was boring. The seared tuna was a generous portion (320 MX pesos) and... More 

Helpful?
Thank TraveL0re
Tacoma, WA
Level Contributor
129 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

So I contacted Alux in advance because I thought it might be a great place to propose to my girlfriend. Hot Tip: email their special events address and you will be introduced to Eduardo and he is the man! He set up one of their private vaults for us, which they had sprinkled rose petals leading up the table which... More 

Helpful?
Thank Downtown48
Naples, Florida
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Beautiful restaurant inside a cave! Food was excellent, and service was great. There's even a path in the back for you to follow and see some interesting things.

Helpful?
1 Thank fg8tor1

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$30 - US$50
Cuisine
Mexican, Contemporary, International, Vegetarian Friendly, Gluten Free Options
Meals
Dinner, After-hours
Restaurant features
Seating, Waitstaff, Highchairs Available, Serves Alcohol, Reservations, Private Dining, Full Bar, Accepts American Express, Free Wifi
Dining Style
Casual Elegant
Good for
Bar Scene, Child-friendly, View, Local cuisine, Groups
Open Hours
Sunday
17:30 - 23:00
Monday
17:30 - 23:00
Tuesday
17:30 - 23:00
Wednesday
17:30 - 23:00
Thursday
17:30 - 23:00
Friday
17:30 - 23:00
Saturday
17:30 - 23:00
Location and Contact Information
  • Address: Avenida Juarez 217-2 | Lote 2 col. ejidal between diagonal 65 y 70, Playa del Carmen 77710, Mexico
    (Av.65 y Av.70)
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 206 1401
Description
PRE-HISPANIC, MEXICAN AND INTERNATIONAL CUISINE IN AN EXTRAORDINARY SETTING A cavern created over ten thousand years ago soon to be discovered by you. Our Prehispanic, Mexican and International haute cuisine is served in any of our various natural vaults. You can also enjoy a wide selection of drinks and cocktails, including local Mayan specialties.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Alux Restaurant and other visitors
48 questions
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Questions? Get answers from Alux Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?