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Los Murales

Cancun-Chetumal Highway km 289 | The Royal Haciendas, Playa del Carmen, Mexico
+52 998 881 0100
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  • Excellent75%
  • Very good17%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“steak diane” (5 reviews)
“lime shrimp” (3 reviews)
Closed Now
All hours
Seafood, Vegetarian Friendly, Gluten Free Options
Cancun-Chetumal Highway km 289 | The Royal Haciendas, Playa del Carmen, Mexico
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Reviews (196)
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1 - 10 of 177 reviews

Reviewed 2 weeks ago

- require many price up-charges if on "All Inclusive". Must have much employee turnover since each time we tried -- very poor service including spilling wine on my entree and trying to correct by using a towel rather than bringing me s replacement. Seem to...More

Thank LynneHemenway
Reviewed 2 weeks ago via mobile

The best thing about this restaurant is the setting. Otherwise, go somewhere else for a nice dinner. Several items were unavailable. Every course had issues. Basically, it's just not that good. Service was nice and platings were nice to look at but everything lacked flavor....More

Reviewed 28 August 2017

We returned for our annual visit to Los Murales with great anticipation. Although it is still quite good it was not as perfect as in past years. We enjoyed our dinner and the waiter was excellent, however, the lack of a fresh menu after several...More

Thank Rich S
Reviewed 28 August 2017

Our group of four ate at Los Murales three times during our week at Royal Haciendas. We were never disappointed. The food was outstanding (particularly the tequila shrimp--prepared at tableside) and the service even better. Henry Ortiz, our fabulous waiter, was amazing. He provided the...More

Thank srichrx
Reviewed 24 July 2017

The restaurant is nice and the dinner was excellent! We had a very good lobster and amazing desert. We suggest to try during your stay.

Thank Elena F
Reviewed 23 July 2017

I have been dining here for several years and I must say each year it's get better and better. Our waiter Henry Ortiz is a fabulous waiter, but even a better a person. He is very attentive and understands my family, speaks incredible English and...More

Thank Bill F
Reviewed 21 July 2017

This was a really nice steak house at our resort. Great food and service. The dessert was unbelievable.

Thank Kimberly L
Reviewed 15 July 2017

Los Murales is an excellent restaurant! The food selection is very good and the service is fantastic. We always ask to be seated with Fernando S. It is always a pleasure to have him as our waiter. He is attentive, very welcoming and makes dinner...More

Thank jbob1015
Reviewed 24 June 2017

We enjoy the friendly service, relaxing ambiance and delicious food. The staff makes our dining experience more enjoyable every time. They have a wonderful guitarist every night, who even plays requests at your table making us feel even more special. We stayed 22 days this...More

Thank Anca S
Reviewed 24 June 2017 via mobile

Finally we got a reservation. The place was incredibly cold. The presentation of the plates were very nice. Good quality of the ingredients. Soups in the average, lobster over cooked and salty. On three different kind of fish only one was available. They forget a...More

Thank Vincenzo T
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Questions & Answers
Jennifer R
26 January 2017|
Response from Rachel A |
24 September 2016|
AnswerShow all 3 answers
Response from Kayteeooh13 | Reviewed this property |
I saw some in shorts and a tshirt.. not very strict. I would suggest pants and a shirt or sundress for ladies.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$40 - US$60
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available, Free Wifi
Good for
Groups, Romantic, Child-friendly, Special Occasion Dining
Open Hours
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
Location and Contact Information
  • Address: Cancun-Chetumal Highway km 289 | The Royal Haciendas, Playa del Carmen, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 998 881 0100
  • E-mail
Discover Los Murales, a place where a love of fine art and food comes together, where you will find artistry everywhere you look, from the murals on the walls to the exquisitely presented food on your plate.The Los Murales menu is a true marriage of flavors. The finest fish and seafood are blended with fruit, vegetables and spices from all over the world to create dishes that are a delight for the senses: taste, smell and sight. Every bite is a sensation, an experience that you will want to repeat over and over again.The restaurant owes its name to its six murals superbly crafted in Byzantine mosaics. They are truly magnificent. Inspired by the paintings of Cuban artist Arturo Montoto, they are the creation of the Perdomo Family, Mexico’s leading mosaic artists.
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