We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.


Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Avenida Constituyentes entra 5 Avenida y 10 Avenida local 03, Playa del Carmen 77710, Mexico
+52 777 119 2183
11:00 - 23:00
Closed now
See all hours
Sun - Sat 11:00 - 23:00
More Info
Add Photo Write a Review

91 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 43: English reviews
1 review
5 of 5 bubbles Reviewed 2 weeks ago via mobile

The best ice cream in playa. Higo excelente option and elote delicious !!! We were looking something traditional and delicious and tepoznieves was the best option

Thank Elvis G
Oakland, California
Level Contributor
35 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 December 2016 via mobile

Try the hibiscus sorbet. The flavor explodes in your mouth. I paired it with a rose petals ice cream that had raisins and white chocolate and nuts. Very creamy. If you like creative flavors this is the place for you.

Thank Camille P
Jacksonville Beach, Florida
Level Contributor
60 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 21 November 2016

I had one of these growing up and it's still just as good as I remember it. Nummies! The rose petals is my favorite flavor.

Thank lexv160
London, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 17 September 2016 via mobile

Enticed in the by the sign claiming 'best 25 in the world' I was very disappointed. The flavour selection was quite bizarre and the staff extremely unhelpful in letting me know what was what, rushing me despite me being the only customer in there and being fairly unfriendly. In the end the ice cream was ok, certainly not the best... More 

Thank GS5522
Montvale, New Jersey
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 August 2016

If you have want ice cream flavor of:Chocolate, Strawberry, Vanilla, or what European Galato flavors, do not go as this place does not cater to your palate. A must go if you want to experience ices and NOT ice cream in exotic Mexican flavors of fruit and recipes that you never heard of. There are about at least 30 flavors... More 

1 Thank zhusantos
Murrieta, California
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 August 2016

I wanted to come check out this place, because I had been to the one in TIjuana, but this one is a lot smaller.

Thank Elena V
Mexico City, Mexico
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 August 2016

I am not an ice cream eater but when it comes to Tepoznieves I love it. Interesting and different flavors that are not found anywhere else. Prices are fair and very good, much cheaper than other boring and over priced ice creams.

1 Thank malkamalka2016
Henderson, Nevada
Level Contributor
35 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 July 2016

This ice-cream is from a place in Mexico named Tepoztlan (i'm pretty sure). Well, the ice-cream is unbelievable... Is made with fresh fruit, old fashion way, no chemicals, no fillers. OMG, is so incredibly good, and cheap. Worth to walk just to get there.

1 Thank ShrimpBucket
Level Contributor
15 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 March 2016

Is my favorite ice-cream shop in the world. They are all good always in all the places in Mexico. The amount is decent even in a small size.

1 Thank Eva Belen R
Grand Junction, Colorado
Level Contributor
349 reviews
238 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 10 March 2016 via mobile

This was our first time at Tepoznieves and we went back three times. Near the intersection of 5th Ave and Constituyenes. This is definitely a treat and an experience in regional ice cream. Many many unique Flavors and the ability to taste test as many as you want. Please don't expect the milk fat sugar creamery ice cream, you may... More 

2 Thank COparrotheads

Travellers who viewed Tepoznieves also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya

Been to Tepoznieves? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
Restaurant features
Outdoor Seating, Seating, Takeout
Good for
Child-friendly, Kids
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: Avenida Constituyentes entra 5 Avenida y 10 Avenida local 03, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 777 119 2183

Questions & Answers

Questions? Get answers from Tepoznieves staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?