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Hotel Andreas Tulum Restaurant

$$ - $$$
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Av. Ruinas de Tulum, #24, Tulum, Mexico
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32 Reviews from our TripAdvisor Community

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Showing 17: English reviews
A TripAdvisor Member
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

I am not going to leave a massive comment here but just wanted to say that I found the lady that ran the restaurant to be an extremely rude individual as well as a few of the staff members. The worst dining experiences I have had in central America. I had the pizza, and it tasted like it was one... More 

Thank A TripAdvisor Member
Chicago, Illinois
Level Contributor
53 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 9 December 2016

Went to the restraunt. This place is an obvious trap our tour bus leaves you here and picks you up from here even though it would make more sense to leave you closer to the gate. The place was dirty they are clearly in on it together because they force you to spend a good deal of time waiting here.... More 

Thank ijessica290
Xi'an, China
Level Contributor
32 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 30 November 2016 via mobile

We ended up here because we wanted to be able to get to the ruins early in the morning and the bus dropped us off right in front of it. The price was right. The people were nice and it was peaceful and quiet. Stay here if you don't want to be bothered at night. There is nothing around at... More 

Thank Ericsosa
Dallas, Texas
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 28 November 2016

The meal was good, but the service was quite slow. However, there is plenty of shade and fans which was very important to us. I highly recommend their coconut icecream if you care for coconut, if not, they serve many other cool treats. Overall, this is a nice place to stop for a bite--but also be prepared for a long... More 

Thank Charis S
Calgary, Canada
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 16 November 2016

Stopped for a late lunch Service was very slow even though there was no one else Staff uninterested Cheese quasadiila was ok, rice was dry, guacamole was tasteless Probably better choices in Tulum

Thank Karen R
Puerto Rico
Level Contributor
157 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 4 July 2016

Just went there with my family before entering Tulum Ruins. We asked our guide for a local Mexican place and he just took here. Its right the entrance of the ruins. Its like going to a dinner so don't be so picky. Cold beers, just food, not fancy. I had the arrachera steak with white rice and it was good.... More 

1 Thank Hernandez1697
Victorville, California
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 5 May 2016 via mobile

We decided to stay here for one night because this hotel is within walking distance of the ruins and we wanted to visit the ruins early next day. This hotel is just okay if you're not picky and staying for one day. We arrived in the evening and asked to see the room before committing to stay, they showed us... More 

1 Thank GilGrc
Calgary, Canada
Level Contributor
87 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 13 March 2016

We were so hungry and thirsty we stopped here before walking around and noticing there were many more places to eat across the street. We ordered a hamburger & fries my dad said it was horrible. ( I don't order hamburgers in MX for starters) I ordered the chicken enchiladas and there was not a lot of meat at all... More 

1 Thank Daydreamer272010
Stockholm County, Sweden
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 15 January 2016

I have been travelling a lot in my life, stayed at many different hotels. But this was by far the worst experience I have ever been through. We thought this were nice cause they had free bicycle, so we got there at 1 PM and asked to get checked in. They said they didnt have our booking and that we... More 

2 Thank 33maxb6
Los Altos, California
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 7 January 2016

We stopped in for dinner and should have been warned away by the fact there was only one other party in the restaurant. The food was lousy, and at the end of the meal we needed to pay in US dollars (because they didn't take credit cards and we were low on pesos) and the manager insisted they'd give us... More 

2 Thank Pizzalovingmom

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
    2.5 of 5 bubbles
Mexican, Latin, Spanish
Lunch, Dinner
Restaurant features
Seating, Waitstaff
Location and Contact Information
  • Address: Av. Ruinas de Tulum, #24, Tulum, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Tulum
near the entrance to the ruins at Tulum

Questions & Answers

Questions? Get answers from Hotel Andreas Tulum Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?