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Castello Ristorante

Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
+1 403-762-6860
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Overview
  • Excellent48%
  • Very good26%
  • Average18%
  • Poor7%
  • Terrible1%
Travellers talk about
“pasta” (23 reviews)
“tiramisu” (9 reviews)
“clams” (4 reviews)
Closed Now
All hours
CUISINES
Italian, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
All Details
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Reviews (232)
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1 - 10 of 225 reviews

Reviewed 1 week ago

Came with a good appetite- I had the caprese salad and the duck confit special and didn't have room left for dessert! The tomatoes for the caprese were super fresh heirloom grape or small tomatoes. Would have like to had the room to try the...More

Thank Priscilla P
Jeffrey C, Food and Beverage Manager at Castello Ristorante, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to share your recent dining experience with us. We are happy to hear your enjoyed your dinner! We look forward to welcoming you back so you may try the delishious tiramisu! Warm regards, Jeffrey C. Food...More

Reviewed 1 week ago

We were unable to get reservations in the Castello, so the concierge put us in the nearby lounge. After talking to others who had eaten in the Castello, we were sorry we did not. It was an ordinary meal in a somewhat noisy location.More

Thank tbowers42
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to share your experience on Tripadvisor. I am sorry to hear about your disappointment regarding the lounge. It certainly is a different atmosphere and experience compared to the main dining room, though in either location we...More

Reviewed 2 weeks ago via mobile

We had a lovely meal here, our waitress was very nice and the service was excellent. The charred octopus starter was cooked very nicely. We had the duck ravioli and pork belly and both were very tasty; as good as Italy (although more expensive being...More

Thank Rossland58
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. It was wonderful to hear how much you enjoyed your meal. Our culinary team always loves to hear such positive feedback! We look forward to welcoming you back again. Warm...More

Reviewed 4 weeks ago via mobile

We've ate here a couple times. Our first visit was right after returning to Canada from a trip to Italy. We both agreed that the food at castello was better than what we had in Italy! Most recently, we had our small wedding reception dinner...More

Thank sarah c
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, Grazie! Our team always loves to hear such positive feedback! It was wonderful to hear how much you enjoyed your recent visit. We look forward to welcoming you back again. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed 4 weeks ago via mobile

Staying at Fairmont at Banff Springs, we decided to eat at this restaurant within the hotel complex. Service was very slow which was surprising in view of the somewhat limited menu. Food was good without being exceptional and prices, like everywhere in Banff, were high.More

Thank Miloj
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. I am sorry to hear about your disappointment. We strive to provide all of our guests with engaging service paired with a memorable menu. I have shared your comments with our team as they...More

Reviewed 7 September 2017

Castello Ristornante has a nice view from the Fairmont Banff Springs Hotel. We enjoyed dining at the restaurant, with lots of pretty views outside the window. Ask for a window table.

Thank Jan154982
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 8 September 2017

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. It was great to hear that you enjoyed your dinner with us. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed 5 September 2017

The caprese salad was the best I ever had. Huge portion of heirloom tomatoes with fresh basil, burrata cheese and balsamic. The halibut was delicious but served over the fava beans was not my favorite. Other accompaniements would have been better in my opinion. The...More

1  Thank blondbear
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 8 September 2017

Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor. Our culinary team is always looking for ways to improve and appreciates hearing directly from our guests. I am sorry to hear about the out of sync service provided. We...More

Reviewed 5 September 2017

Excellent service and a nice menu of Italian food that is well presented and tasty. Seating is such that we had a nice conversation with another couple and thouroghly enjoyed our evening here.

1  Thank TaylorRose
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 5 September 2017

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. It was wonderful to hear how much you enjoyed your evening. We look forward to welcoming you back the next time you are in Banff. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed 4 September 2017

We visit the Rockies twice every year, and we always plan at least one dinner at Castello. The setting is small and intimate, and the food is just impeccable. The service is friendly and attentive. Be sure to make reservations, and book early. The restaurant...More

Thank DCH_in_Canada
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 5 September 2017

Dear Valued Guest, It was great to hear how much you enjoyed your recent visit! Our team always loves to hear such positive feedback. We look forward to welcoming you back again. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed 2 September 2017

Well, we were late dining after a long day and fairly tired. We just wanted a glass of wine and an entree. Perhaps our server was disappointed we were not going to be a big ticket sale. For each episode of neglect I had to...More

Thank Sharon C
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 5 September 2017

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. I am sorry to hear the disappointing experience you had. This level of service is clearly not the type of evening we wish any of our guests to have. I...More

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Questions & Answers
BeGoodTanya
18 April 2015|
AnswerShow all 2 answers
Response from sunlover57 | Reviewed this property |
My husband wore jeans with a nice shirt, so I'd say, no dress code. :)
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$17 - US$33
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available
Dining Style
Casual Elegant
Good for
Romantic, Special Occasion Dining, Child-friendly
Open Hours
Sunday
6:00 PM - 9:30 PM
Monday
6:00 PM - 9:30 PM
Tuesday
6:00 PM - 9:30 PM
Wednesday
6:00 PM - 9:30 PM
Thursday
6:00 PM - 9:30 PM
Friday
6:00 PM - 9:30 PM
Saturday
6:00 PM - 9:30 PM
Location and Contact Information
  • Address: Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
  • E-mail
Description
Celebrate the simple pleasures of great food, wine and company with an authentic Italian meal at Castello Ristorante! The diverse regional flavours of modern Italian cuisine and showcased nightly with our seasonally inspired menu of deliciously shareable appetizers, hand-made pasta, ultra-thin pizza, and innovative rustic fare.

Experience “La Dolce Vita” and the largest Italian wine collection in Banff at Castello Ristorante.
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