We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Castello Ristorante

Certificate of Excellence
$$$$
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
+1 403-762-6860
Website
Today
18:00 - 21:30
Closed now
All hours
Hours:
Fri - Tue 18:00 - 21:30
More Info
Add Photo Write a Review

184 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 180: English reviews
Level Contributor
6 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago

An absolutely FANTASTIC meal accompanied with WONDERFUL service. I would HIGHLY recommend to anyone visiting Banff. It doesn't get any better than Castello Ristorante. Truly authentic Italian cuisine.

Helpful?
Thank HannahWorldTraveler
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with such positive feedback! Hand-made pasta, ultra-thin, ultra-delicious pizza, and a variety of savory entrees are only elevated by our wonderful service team. We are thrilled you hear you enjoyed your experience with us and hope you have a chance to return! Warm regards, Jeffrey C. Food &... More 

Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I only have one word: wow! The restaurant itself is charming, in a round tower. My boyfriend had chicken parm, he said it was the best he ever had. My sister and I also loved our food. We had great, authentic tiramisu for dessert and each a different coffee, they were all fantastic. Unfortunately, I can't remember the name of... More 

Helpful?
Thank Amélie R
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. Our culinary team prides itself on offering modern Italian cuisine. We will be sure to pass along your kind worlds to our team! We hope you are able to join us again for another memorable meal. Warm regards, Jeffrey C. Food & Beverage Manager More 

Woodland Park, New Jersey
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 4 weeks ago

While staying at the spectacular Banff Springs Fairmont we had a wonderful dinner here. Service was top notch as was the food.

Helpful?
Thank mbprinter
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this review

Dear valued guest, Thank you for taking the time to review your recent experience with us on Trip Advisor, we always appreciate feedback! We are glad you were able to enjoy a memorable dinner with us and hope you are able to return again! Warm regards, Jeffrey C. Food & Beverage Manager More 

Edmonton
Level Contributor
50 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago via mobile

We always recommend the Castello if people are coming to Banff Springs Hotel. We also recommend it to people who are coming to Banff and want to experience the beautiful hotel but are not staying overnight. The restaurant is in a funny location and sometimes hard to find... But ask for help because it's worth it. We always book on... More 

Helpful?
Thank Mollymoto
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this review

Dear Valued Guest, Our culinary team prides themselves on being able to offer authentic Italian cuisine in the heart of the Canadian Rocky Mountains. Our team is always eager to offer their services, whether it be finding a location in the hotel, or assisting to choose the perfect wine to complement dinner. We are so happy you enjoyed your dinner... More 

Winnipeg, Manitoba, Canada
Level Contributor
62 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 24 October 2016

The setting of the room is beautiful and elegant. The wine list is extensive but pricey. Both the Cesar salad and the meatballs were pretty good. The meatballs were very tasty and had a great texture. The crab ravioli was pretty disappointing, seemed a bit over cooked. The filling was nice but the sauce was tasteless and runny.

Helpful?
Thank lisabC3283QV
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this review

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. Our culinary team is always looking for ways to improve and appreciates your feedback regarding your dinner. It was great to hear that you enjoyed your salad and meatballs! Thank you again for taking the time to share you feedback. Warm regards, Jeffrey C. Food & Beverage Manager More 

blaine,wa
2 reviews
1 of 5 bubbles Reviewed 23 October 2016

I never thought it was possible to make a really bad Salad Caprese, but this restaurant managed to do it! Part of the problem with this less than fine dining experience was that we were at a Fairmont. You expect so much more from these people. The restaurant style is fine, typical Fairmont quality with appearance and service staff. However... More 

Helpful?
Thank myopinionBlaine_wa
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience. I am sorry hear that your dinner was less than memorable. We strive to provide a memorable menu paired with engaging service. It's clear that on your visit we were unable to deliver on both these counts. I am truly sorry to hear that our team... More 

Adelaide
Level Contributor
35 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 October 2016 via mobile

Our group of six had dinner during our trip and must say from start to finish of the night really enjoyable. Firstly staff were fantastic, really helpful and fun to be with. The food was awesome from 1st course thru to mains cannot fault it. Taste superb and for a change not typically huge quantities Will and can certainly recommend... More 

Helpful?
Thank moombanpconsole
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience on TripAdvisor. It's fantastic to hear that you were able to surround yourself with friends and enjoy a memorable evening. Our team will be thrilled to hear such positive feedback! We look forward to welcoming you back the next time you are in Banff. Warm regards,... More 

Edmonton, Australia
Level Contributor
43 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 21 September 2016

Like other restaurants at the Springs the open times, especially during conferences (eg. September 11) and in off-season and winter, are changeable so if you are craving Italian food, make sure you call first as this and others in the Springs may be closed. Food quality also varies and prices are unjustifiably inflated. Ambience is good, with its round format... More 

Helpful?
Thank scuba86girl
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this review

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. I am sorry to hear that your dinner was less than memorable. We strive to provide our guests with engaging service paired with a memorable menu. I have shared your comments with our team as we are always looking for ways to improve. Thank you again for taking the... More 

Langley, BC
Level Contributor
144 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
2 of 5 bubbles Reviewed 21 September 2016

We are staying at the Banff Springs Hotel. Last night we enjoyed a meal at the Japanese restaurant. Tonight we tried the Italian. Big mistake. Although the room is lovely and the staff attentive and pleasant the food was very disappointing. Coming from Vancouver - we KNOW Italian. There are at least 12 restaurants in Vancouver that could teach this... More 

Helpful?
Thank ladydocBC
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience on TripAdvisor. I am sorry to hear that it was less than memorable and that you found your meal disappointing. This is clearly not the experience we wish any of our guests to have. I have shared your comments with our culinary team as we are... More 

Thousand Oaks, California
Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 21 September 2016

Even though we didn't stay at the hotel-it was suggested that we eat there. The ambiance could have been quite nice, but there was a large party including children. Two of the children were quite well behaved, but one was a baby and the other cried and had a difficult time controlling himself. That said, it was a long time... More 

Helpful?
Thank Barbara G
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience. We are always looking for ways to improve our offering and truly appreciate your feedback. I have shared your comments with our culinary team. I do hope you enjoyed the rest of your time in Banff. Warm regards, Jeffrey C. Food & Beverage Manager More 

Travellers who viewed Castello Ristorante also viewed

Banff, Banff National Park
Banff, Banff National Park
 
Banff, Banff National Park
Banff, Banff National Park
 

Been to Castello Ristorante? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$16 - US$31
Cuisine
Italian
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Valet Parking
Dining Style
Casual Elegant
Good for
Romantic, Child-friendly, Special Occasion Dining
Open Hours
Sunday
18:00 - 21:30
Monday
18:00 - 21:30
Tuesday
18:00 - 21:30
Friday
18:00 - 21:30
Saturday
18:00 - 21:30
Location and Contact Information
  • Address: Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
Description
Celebrate the simple pleasures of great food, wine and company with an authentic Italian meal at Castello Ristorante! The diverse regional flavours of modern Italian cuisine and showcased nightly with our seasonally inspired menu of deliciously shareable appetizers, hand-made pasta, ultra-thin pizza, and innovative rustic fare.

Experience “La Dolce Vita” and the largest Italian wine collection in Banff at Castello Ristorante.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Castello Ristorante and other visitors
1 question
Ask a question
Edmonton, Canada
over a year ago

See all questions (1)

Questions? Get answers from Castello Ristorante staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?